M92 screen doesn´t work

juliosoft · 01-08-2013, 02:38 PM

I have a M92 since 3 months, but today the screen doesn´t work.

I tried rescue, with the anti-freeze firmware, my device with the steps indicated at this post, but nothings happened:

https://www.mobileread.com/forums/sho...d.php?t=171640

i have attached photos of my screen.

I bought my ereader at EREADER-STORE.EU

Any ideas? Is there any solution to this problem?

thx in advance

Booxtor · 01-08-2013, 03:44 PM

I am sorry telling you bad news. Your screen is broken. Only replacement helps.
Please contact the store, we will send you some additional information and instructions.

juliosoft · 01-08-2013, 04:04 PM

i already fill the contact form.

i cant understand how i broke the screen. yesterday i put my reader on my desk and today the reader doesn´t work... are you sure that the problem is only the screen?

can i do anything to try repair my device?

thx for your help

icf · 01-18-2013, 05:35 AM

Hi

Like me. the device hasn´t fallen, no water has gotten.
the device was left on hold and when he came back to take did not work.
It has not scratches, it is impossible is my fault. It has always been in a case
I have the feeling that they turn away the problem
the screen is broken but no for my fault.
The device has 2 ½ months. SERVICE TECHNICIAN answers: "Unfortunately what we can see on the picture is a broken E Ink screen. And as a psychical damage it is not covered by warranty. You need to apply for payable service of exchanging the screen (135+23%VAT)

Why do we see that? An E Ink screen is build with small microcapsules that go one next to each (http://en.wikipedia.org/wiki/E_Ink).
Any irregularity shows that the screen is broken.
On the outside surface it is not visible as it is secured so that falling asleep while reading would not hurt someone's face. But if you open the device from inside you will see that the screen is broken and breaks correspond with the irregular lines on the screen that you see now.

You can also google out some more broken screens by pasting "broken e-ink screen" into google pictures.

Sorry for my poor english

Iván

01-08-2013, 02:38 PM	#1
juliosoft Junior Member Posts: 2 Karma: 10 Join Date: Jan 2013 Device: ONYX BOOX M92	M92 screen doesn´t work I have a M92 since 3 months, but today the screen doesn´t work. I tried rescue, with the anti-freeze firmware, my device with the steps indicated at this post, but nothings happened: https://www.mobileread.com/forums/sho...d.php?t=171640 i have attached photos of my screen. I bought my ereader at EREADER-STORE.EU Any ideas? Is there any solution to this problem? thx in advance Attached Thumbnails

01-18-2013, 05:35 AM	#4
icf Junior Member Posts: 1 Karma: 10 Join Date: Jan 2013 Device: ONYX M92 BLACK	ONYX M92 BLACK NEW IS BROKEN Hi Like me. the device hasn´t fallen, no water has gotten. the device was left on hold and when he came back to take did not work. It has not scratches, it is impossible is my fault. It has always been in a case I have the feeling that they turn away the problem the screen is broken but no for my fault. The device has 2 ½ months. SERVICE TECHNICIAN answers: "Unfortunately what we can see on the picture is a broken E Ink screen. And as a psychical damage it is not covered by warranty. You need to apply for payable service of exchanging the screen (135+23%VAT) Why do we see that? An E Ink screen is build with small microcapsules that go one next to each (http://en.wikipedia.org/wiki/E_Ink). Any irregularity shows that the screen is broken. On the outside surface it is not visible as it is secured so that falling asleep while reading would not hurt someone's face. But if you open the device from inside you will see that the screen is broken and breaks correspond with the irregular lines on the screen that you see now. You can also google out some more broken screens by pasting "broken e-ink screen" into google pictures. Sorry for my poor english Iván Attached Thumbnails

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01-08-2013, 03:44 PM	#2
Booxtor Booxtor Posts: 1,126 Karma: 2305664 Join Date: Jun 2011 Location: Germany Device: a lot of..	I am sorry telling you bad news. Your screen is broken. Only replacement helps. Please contact the store, we will send you some additional information and instructions.

01-08-2013, 04:04 PM	#3
juliosoft Junior Member Posts: 2 Karma: 10 Join Date: Jan 2013 Device: ONYX BOOX M92	i already fill the contact form. i cant understand how i broke the screen. yesterday i put my reader on my desk and today the reader doesn´t work... are you sure that the problem is only the screen? can i do anything to try repair my device? thx for your help

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