windows 7 problem

stongpa · 01-12-2010, 04:49 PM

Ever since I upgraded my PC to windows 7, I can't browse kindle in USB mode any more. Anytime I connected my kindle 2 to the PC, win 7 somehow thinks it is a media device and start to build a library out of it, it takes almost 20 minutes and the OS does not remember it, the next time I hook the k2 to it, win7 will do the same thing again.

Anybody else see the same problem? Any tips will be appreciated!

daffy4u · 01-12-2010, 04:54 PM

You can try this troubleshooting tip from the Kindle support page.

Quote:

1. Disconnect Kindle from computer.
2. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
3. Connect the Kindle to a USB port on the back of your computer.
4. Restart your computer with the Kindle connected to it.

stongpa · 01-13-2010, 12:38 AM

Thanks, just tried, it didn't work. windows explorer keeps showing the green progress bard at the address bar location and the window explorer locks up.

Quote:

Originally Posted by daffy4u

You can try this troubleshooting tip from the Kindle support page.

daffy4u · 01-13-2010, 12:42 AM

Have you tried using different USB ports or another computer? If neither one of those works, I suggest contacting Amazon in case you have a defective unit.

poohbear_nc · 01-13-2010, 03:18 PM

Be sure to use a USB port on the BACK of the PC - there are known power issues on ports located on the front of a PC.

stongpa · 01-15-2010, 12:41 AM

Thank you!, switching to a back USB port worked!

01-12-2010, 04:49 PM	#1
stongpa Junior Member Posts: 3 Karma: 10 Join Date: Jan 2010 Device: Kindle 2	windows 7 problem Ever since I upgraded my PC to windows 7, I can't browse kindle in USB mode any more. Anytime I connected my kindle 2 to the PC, win 7 somehow thinks it is a media device and start to build a library out of it, it takes almost 20 minutes and the OS does not remember it, the next time I hook the k2 to it, win7 will do the same thing again. Anybody else see the same problem? Any tips will be appreciated! Last edited by stongpa; 01-13-2010 at 12:29 AM.

01-15-2010, 12:41 AM	#6
stongpa Junior Member Posts: 3 Karma: 10 Join Date: Jan 2010 Device: Kindle 2	Thank you!, switching to a back USB port worked! Last edited by stongpa; 01-15-2010 at 01:15 AM.

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01-13-2010, 12:42 AM	#4
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Have you tried using different USB ports or another computer? If neither one of those works, I suggest contacting Amazon in case you have a defective unit.

01-13-2010, 03:18 PM	#5
poohbear_nc Now what? Posts: 58,781 Karma: 135181808 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	Be sure to use a USB port on the BACK of the PC - there are known power issues on ports located on the front of a PC.

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