Sleep mode / powering on problem

jsim · 02-14-2012, 06:36 PM

Hello everyone!

I just got my PRS-T1 yesterday and have been really happy about it so far. But today I've been experiencing some problems. The reader won't stay in sleep mode either from being inactive or forcing it by pressing the power button. It just goes into sleep mode for half a second and jumps back. The other thing I've noticed is if I completely power off the device I can't turn it back on again unless I plug in the micro USB power.
My battery is drained to 50% in just two days, I've been using it a lot but still... I have tried searching for some solutions on here and can see others having problems with power drainage after updating firmware (which I have done), but as I also have these other two problems I'm kind of at a loss to what is really going wrong here. Any ideas? Maybe I should just do a reset and start over?

Teknikal · 02-14-2012, 06:41 PM

Doesn't sound right at all, I'd return it the only other thing I can think off is installing the newest firmware. Personally I'd just take it back though it really sounds defective.

speakingtohe · 02-14-2012, 11:01 PM

Mine does this every so often, but most of them don't. Exchanging it might be the best thing to do at this time.

Helen

jsim · 02-15-2012, 03:03 AM

Thanks for your replys. I was really hoping returning it would not be my only option, sigh. Helen, when you say yours does it every so often does that mean you can do something to make it stop, or that it stops after draining the power or something like that?

carpetmojo · 02-15-2012, 04:35 AM

Bung it back, it's a duff 'un.

speakingtohe · 02-15-2012, 06:15 AM

I pressed the reset button.
Also I suspect something on the screen may be causing it. Smear?piece of fluff?
I eat in bed while reading sometimes.
Overall I agree with carpetmojo unless cleaning the screen or a reset helps.
I probably should exchange mine, but it was a gift and the givers included a 3 year extended warrentee so I can still do it if it gets worse.

Helen

LuvReadin · 02-15-2012, 08:26 AM

Yep, return it - better sooner rather than later!

02-14-2012, 06:36 PM	#1
jsim Junior Member Posts: 2 Karma: 10 Join Date: Feb 2012 Device: Sony PRS-T1	Sleep mode / powering on problem Hello everyone! I just got my PRS-T1 yesterday and have been really happy about it so far. But today I've been experiencing some problems. The reader won't stay in sleep mode either from being inactive or forcing it by pressing the power button. It just goes into sleep mode for half a second and jumps back. The other thing I've noticed is if I completely power off the device I can't turn it back on again unless I plug in the micro USB power. My battery is drained to 50% in just two days, I've been using it a lot but still... I have tried searching for some solutions on here and can see others having problems with power drainage after updating firmware (which I have done), but as I also have these other two problems I'm kind of at a loss to what is really going wrong here. Any ideas? Maybe I should just do a reset and start over?

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02-14-2012, 06:41 PM	#2
Teknikal Fanatic Posts: 574 Karma: 5264318 Join Date: Jan 2012 Location: Belfast Device: Sony T1, Note Pro 12.2, Honor 10	Doesn't sound right at all, I'd return it the only other thing I can think off is installing the newest firmware. Personally I'd just take it back though it really sounds defective.

02-14-2012, 11:01 PM	#3
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	Mine does this every so often, but most of them don't. Exchanging it might be the best thing to do at this time. Helen

02-15-2012, 03:03 AM	#4
jsim Junior Member Posts: 2 Karma: 10 Join Date: Feb 2012 Device: Sony PRS-T1	Thanks for your replys. I was really hoping returning it would not be my only option, sigh. Helen, when you say yours does it every so often does that mean you can do something to make it stop, or that it stops after draining the power or something like that?

02-15-2012, 04:35 AM	#5
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	Bung it back, it's a duff 'un.

02-15-2012, 06:15 AM	#6
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	I pressed the reset button. Also I suspect something on the screen may be causing it. Smear?piece of fluff? I eat in bed while reading sometimes. Overall I agree with carpetmojo unless cleaning the screen or a reset helps. I probably should exchange mine, but it was a gift and the givers included a 3 year extended warrentee so I can still do it if it gets worse. Helen

02-15-2012, 08:26 AM	#7
LuvReadin Addict Posts: 372 Karma: 1925568 Join Date: Oct 2011 Location: England, UK Device: Sony PRS-T1 and Cool-ER	Yep, return it - better sooner rather than later!

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