calibre 0.8.3 upgrade not installing under XP

balbados · 05-30-2011, 04:08 PM

I have tried to upgrade to the latest calibre version three times downloading a fresh upgrade each time. The same error message appears, namely:
"The cabinet file 'calibre.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."

The upgrade worked fine on another computer running XP and when I download the file on the other computer and transfered it to my netbook it upgraded successfully. This is the first time that I have seen a "corrupted file" message on the netbook on any download.

Can anyone offer an explanation?

theducks · 05-30-2011, 05:26 PM

Quote:

Originally Posted by balbados

I have tried to upgrade to the latest calibre version three times downloading a fresh upgrade each time. The same error message appears, namely:
"The cabinet file 'calibre.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."

The upgrade worked fine on another computer running XP and when I download the file on the other computer and transfered it to my netbook it upgraded successfully. This is the first time that I have seen a "corrupted file" message on the netbook on any download.

Can anyone offer an explanation?

Anti-virus or firewall or download manager (the most common reasons)?

balbados · 06-03-2011, 03:11 AM

Quote:

Originally Posted by theducks

Anti-virus or firewall or download manager (the most common reasons)?

Thank you for the information. The anti-virus or firewall has not been a problem in the past, but I will see what happens with the next upgrade.

itimpi · 06-03-2011, 04:39 AM

It is also possible that you simply got a corrupt download and that bad copy got cached (so that your retries got the same corrupt copy). This cache can happen either locally at your browser level, or remotely at the network/ISP level. If that happens, then downloading on another computer often fixes the problem if it bypasses the cached copy. It can also 'magically' fix itself on the first computer if the cached copy gets invalidated so your next attempt gets a good copy.

CazMar · 06-03-2011, 05:01 AM

Yes, it has installed on my XP netbook without any problems so I presume it is either a corrupt download or a firewall problem as above.

balbados · 06-10-2011, 03:14 AM

Thank you all for your help. It does look as though the problem related to the download as subsequent updates have installed without any problems even though the firewall and anti-virus programs were running. Just one of those "little mysteries"that can never be explained.

theducks · 06-10-2011, 10:35 AM

Lots of you seem to think that their Anti-Virus / Internet Security suite is 'static' and behaves the same all the time .

Many of these get Daily (or more frequently) definition updates.
Those, coupled with your custom exclusions, set the behaviour for the duration that update. An update may have been over zealous in 'fixing' a download. (Personally, I prefer the 'Ask-me what to do' setting. Firstly: you get to know something was there. Second: You get the chance to override the decision if you are sure of your source.)

05-30-2011, 04:08 PM	#1
balbados Junior Member Posts: 9 Karma: 10 Join Date: Mar 2011 Location: Melbourne, Australia Device: Kobo	calibre 0.8.3 upgrade not installing under XP I have tried to upgrade to the latest calibre version three times downloading a fresh upgrade each time. The same error message appears, namely: "The cabinet file 'calibre.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package." The upgrade worked fine on another computer running XP and when I download the file on the other computer and transfered it to my netbook it upgraded successfully. This is the first time that I have seen a "corrupted file" message on the netbook on any download. Can anyone offer an explanation?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problems installing Calibre 8	YoYo	Calibre	5	05-07-2011 05:21 AM
Installing Calibre on new computer	davtay	Calibre	4	02-19-2011 10:01 AM
Calibre 0.6.13 installing error	The_Bookworm	Calibre	4	10-07-2009 04:02 PM
installing calibre on JJ: Help!	Bierius	Calibre	11	06-17-2009 04:56 PM
"Error 1316" When Installing Ebook Library Upgrade	dsuden	Sony Reader	1	08-01-2008 06:15 AM

06-03-2011, 04:39 AM	#4
itimpi Wizard Posts: 4,552 Karma: 950151 Join Date: Nov 2008 Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)	It is also possible that you simply got a corrupt download and that bad copy got cached (so that your retries got the same corrupt copy). This cache can happen either locally at your browser level, or remotely at the network/ISP level. If that happens, then downloading on another computer often fixes the problem if it bypasses the cached copy. It can also 'magically' fix itself on the first computer if the cached copy gets invalidated so your next attempt gets a good copy.

06-03-2011, 05:01 AM	#5
CazMar Book Geek Posts: 596 Karma: 1499085 Join Date: Aug 2010 Location: Adelaide, Australia Device: Kobo Touch, Asus MemPad 7" tablet, Nexus 5, Asus 10" tablet	Yes, it has installed on my XP netbook without any problems so I presume it is either a corrupt download or a firewall problem as above.

06-10-2011, 03:14 AM	#6
balbados Junior Member Posts: 9 Karma: 10 Join Date: Mar 2011 Location: Melbourne, Australia Device: Kobo	Thank you all for your help. It does look as though the problem related to the download as subsequent updates have installed without any problems even though the firewall and anti-virus programs were running. Just one of those "little mysteries"that can never be explained.

06-10-2011, 10:35 AM	#7
theducks Well trained by Cats Posts: 29,801 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Lots of you seem to think that their Anti-Virus / Internet Security suite is 'static' and behaves the same all the time . Many of these get Daily (or more frequently) definition updates. Those, coupled with your custom exclusions, set the behaviour for the duration that update. An update may have been over zealous in 'fixing' a download. (Personally, I prefer the 'Ask-me what to do' setting. Firstly: you get to know something was there. Second: You get the chance to override the decision if you are sure of your source.)

Advert

Advert