Formatted Opus. Duh! Anyone got the system files?

scgf · 01-03-2010, 02:32 PM

I followed some instructions to remove a load of ebooks all in one go by formatting the Cybook Opus internal drive. Once I'd got that going I read further down where it said to save the system files . . . . . . .

Can anyone help me out of a big hole, please? The Opus works - it boots up, and I can access the menus, but it won't show any books I drop into the USB device mounted on my computer. ADE won't see it either - not in Windows nor in Mac OS X. Calibre sees it and identifies it correctly and even allows me to send ebooks to it, but the Opus won't show them in its menus. Formatting it with either of the firmwares available (mobi & ePub) do not recreate the deleted files/folders.

I have contacted Bookeen support, but would so appreciate it if someone could send me a zip of the system files I should have backed up before formatting . .

Pretty please!!!!!

Thanks guys.

tompe · 01-03-2010, 02:38 PM

The system files should be recreated automatically. The books need to be in the eBooks folder.

scgf · 01-03-2010, 02:49 PM

Thanks, tompe. Unfortunately this doesn't appear to be happening. Each time I switch on I get asked for the language, I select English, then on the next reboot it asks me again, so I guess it needs a config.dat file in which to store the settings (this file does not exist). I also seem to remember font files, but these are no longer there either.

If I look into the folder when the drive is mounted on my Mac desktop I can see the ebook folder and Calibre has put books correctly into this folder, using folders for author, title etc., but the Opus doesn't see the books. If I opt to view using folders on the Opus I see an Adobe Digital Editions folder, but since ADE doesn't see the device I can't do anything with that either.

I'm pretty convinced that if I can reinstall the system folders and files it will work again.

Thanks for your help.

di0gene · 01-05-2010, 11:03 AM

I am experiencing the same problems with a Cybook Gen3 rel. 1.5. It seems that the device does not retain the settings: it always asks for the language, no books loaded into the internal memory are shown; everything works with an external SD card.
Please, let us know if you get an answer from Booken support. I have tried but no success there.

scgf · 01-05-2010, 11:36 AM

Hi di0gene.

I just emailed Bookeen again, stating that under EU consumer legislation they are required to provide support. I have given them until Friday to acknowledge my support request, at the very least. If they are not forthcoming I will contact the relevant EU authorities. In my case they are technically the manufacturer and the retailer so they and they alone must offer an appropriate level of support.

I am copying this post to the thread I started in MobileRead Forums > E-Book Devices > Bookeen Cybook. Please respond there.

MODS, Please close this thread. Cheers.

Idoine · 01-05-2010, 01:11 PM

Quote:

Originally Posted by di0gene

I am experiencing the same problems with a Cybook Gen3 rel. 1.5. It seems that the device does not retain the settings: it always asks for the language, no books loaded into the internal memory are shown; everything works with an external SD card.
Please, let us know if you get an answer from Booken support. I have tried but no success there.

Are your books in the eBooks folder ?
If not, you must use the Folder view mode, to see the folder(s) where you put your ebooks.

PS : If you format the Gen3, maybe it didn't recreate the folders needed (eBooks, Pictures, Music). You'll need to create them manually.

scgf · 01-06-2010, 04:19 AM

Cheers, Idoine. Have a look at my thread in the main Cybook forum. The problem is now sorted and it was to do with formatting.

di0gene, this could solve your problem too.

All kudos to Godzil!

Idoine · 01-06-2010, 05:40 AM

Quote:

Originally Posted by scgf

Cheers, Idoine. Have a look at my thread in the main Cybook forum. The problem is now sorted and it was to do with formatting.

di0gene, this could solve your problem too.

All kudos to Godzil!

Happy for you ! It's really a great place here !

Now it seems Di0gene could have another issue though...

01-03-2010, 02:32 PM	#1
scgf Connoisseur Posts: 81 Karma: 2136402 Join Date: Aug 2008 Device: Kobo Clara HD, Amazon PW 3 iPad Pro, iPhone 12 Pro	Formatted Opus. Duh! Anyone got the system files? I followed some instructions to remove a load of ebooks all in one go by formatting the Cybook Opus internal drive. Once I'd got that going I read further down where it said to save the system files . . . . . . . Can anyone help me out of a big hole, please? The Opus works - it boots up, and I can access the menus, but it won't show any books I drop into the USB device mounted on my computer. ADE won't see it either - not in Windows nor in Mac OS X. Calibre sees it and identifies it correctly and even allows me to send ebooks to it, but the Opus won't show them in its menus. Formatting it with either of the firmwares available (mobi & ePub) do not recreate the deleted files/folders. I have contacted Bookeen support, but would so appreciate it if someone could send me a zip of the system files I should have backed up before formatting . . Pretty please!!!!! Thanks guys.

01-05-2010, 11:36 AM	#5
scgf Connoisseur Posts: 81 Karma: 2136402 Join Date: Aug 2008 Device: Kobo Clara HD, Amazon PW 3 iPad Pro, iPhone 12 Pro	Hi di0gene. I just emailed Bookeen again, stating that under EU consumer legislation they are required to provide support. I have given them until Friday to acknowledge my support request, at the very least. If they are not forthcoming I will contact the relevant EU authorities. In my case they are technically the manufacturer and the retailer so they and they alone must offer an appropriate level of support. I am copying this post to the thread I started in MobileRead Forums > E-Book Devices > Bookeen Cybook. Please respond there. MODS, Please close this thread. Cheers. Last edited by scgf; 01-05-2010 at 11:43 AM.

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01-03-2010, 02:38 PM	#2
tompe Grand Sorcerer Posts: 7,452 Karma: 7185064 Join Date: Oct 2007 Location: Linköpng, Sweden Device: Kindle Voyage, Nexus 5, Kindle PW	The system files should be recreated automatically. The books need to be in the eBooks folder.

01-03-2010, 02:49 PM	#3
scgf Connoisseur Posts: 81 Karma: 2136402 Join Date: Aug 2008 Device: Kobo Clara HD, Amazon PW 3 iPad Pro, iPhone 12 Pro	Thanks, tompe. Unfortunately this doesn't appear to be happening. Each time I switch on I get asked for the language, I select English, then on the next reboot it asks me again, so I guess it needs a config.dat file in which to store the settings (this file does not exist). I also seem to remember font files, but these are no longer there either. If I look into the folder when the drive is mounted on my Mac desktop I can see the ebook folder and Calibre has put books correctly into this folder, using folders for author, title etc., but the Opus doesn't see the books. If I opt to view using folders on the Opus I see an Adobe Digital Editions folder, but since ADE doesn't see the device I can't do anything with that either. I'm pretty convinced that if I can reinstall the system folders and files it will work again. Thanks for your help.

01-05-2010, 11:03 AM	#4
di0gene Junior Member Posts: 1 Karma: 10 Join Date: Jan 2010 Device: cybook gen3	I am experiencing the same problems with a Cybook Gen3 rel. 1.5. It seems that the device does not retain the settings: it always asks for the language, no books loaded into the internal memory are shown; everything works with an external SD card. Please, let us know if you get an answer from Booken support. I have tried but no success there.

01-06-2010, 04:19 AM	#7
scgf Connoisseur Posts: 81 Karma: 2136402 Join Date: Aug 2008 Device: Kobo Clara HD, Amazon PW 3 iPad Pro, iPhone 12 Pro	Cheers, Idoine. Have a look at my thread in the main Cybook forum. The problem is now sorted and it was to do with formatting. di0gene, this could solve your problem too. All kudos to Godzil!

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