Touch Kobo Touch boot loop

Crowriver · 08-28-2020, 07:38 AM

So I was syncing a Kobo Touch with Kobo Desktop.

Firmware updated, wait for sync to complete, eject reader. Folow instructions and disconnect. Updating starts, but then seems to freeze mid update. I re-connect to the computer via usb, still nothing doing. Reader does not mount on computer.

Try to power down, nothing. Press reset button on back, it restarts, but is now stuck on boot sequence, but never completes: just the three dots cycling from left to right. Have reset several times now and no joy. Cannot power off the device either.

Correction: have now managed to power off the device.

Anyone have suggestions as to a possible fix?

NiLuJe · 08-28-2020, 07:41 AM

Try tripping the manual factory reset process? (which usually involves booting it with a specific key combo held down, the Kobo Knowledge Base should have all the necessary info).

Crowriver · 08-28-2020, 07:42 AM

Okay, panic over. Found an old thread with instructions on how to restore/reset the Touch. Seems to be restoring/reinitialising...

Thank goodness it has a home button!

Crowriver · 08-28-2020, 07:45 AM

Yay! Kobo reset and ready to go...

Crowriver · 08-28-2020, 07:59 AM

P.S:- Thanks NiLuJe for the advice. This is indeed what did the trick.

08-28-2020, 07:38 AM	#1
Crowriver Groupie Posts: 151 Karma: 5800762 Join Date: Jul 2020 Device: Too many!	Kobo Touch boot loop So I was syncing a Kobo Touch with Kobo Desktop. Firmware updated, wait for sync to complete, eject reader. Folow instructions and disconnect. Updating starts, but then seems to freeze mid update. I re-connect to the computer via usb, still nothing doing. Reader does not mount on computer. Try to power down, nothing. Press reset button on back, it restarts, but is now stuck on boot sequence, but never completes: just the three dots cycling from left to right. Have reset several times now and no joy. Cannot power off the device either. Correction: have now managed to power off the device. Anyone have suggestions as to a possible fix? Last edited by Crowriver; 08-28-2020 at 05:30 PM. Reason: Minor corrections

08-28-2020, 07:42 AM	#3
Crowriver Groupie Posts: 151 Karma: 5800762 Join Date: Jul 2020 Device: Too many!	Okay, panic over. Found an old thread with instructions on how to restore/reset the Touch. Seems to be restoring/reinitialising... Thank goodness it has a home button! Last edited by Crowriver; 08-28-2020 at 05:31 PM. Reason: Minor corrections

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08-28-2020, 07:41 AM	#2
NiLuJe BLAM! Posts: 13,478 Karma: 26012494 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E	Try tripping the manual factory reset process? (which usually involves booting it with a specific key combo held down, the Kobo Knowledge Base should have all the necessary info).

08-28-2020, 07:45 AM	#4
Crowriver Groupie Posts: 151 Karma: 5800762 Join Date: Jul 2020 Device: Too many!	Yay! Kobo reset and ready to go...

08-28-2020, 07:59 AM	#5
Crowriver Groupie Posts: 151 Karma: 5800762 Join Date: Jul 2020 Device: Too many!	P.S:- Thanks NiLuJe for the advice. This is indeed what did the trick.

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