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Old 12-20-2009, 01:16 AM   #1
TripleAAA
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Calibre not detecting Kindle
Hello,

With the recent update (0.6.29), Calibre has stopped detecting my Kindle (v2). I cannot access it through Calibre, nor can I add e-books to it. I haven't figured out how to fix it (tried reinstalling Calibre, restarting my computer, unplugging and replugging my Kindle and switching USB ports). My computer and other programs can read it. I would appreciate any input I can get, I love the ease of use of Calibre. Thanks!!!
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Old 12-20-2009, 08:58 AM   #2
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Have you tried resetting the Kindle? Holding the wake button for about 15 secs?

Are you on windows? Mac? Linux?
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Old 12-20-2009, 12:21 PM   #3
TripleAAA
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Yes, I have tried resetting the Kindle. I am on Windows.
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Old 12-20-2009, 12:22 PM   #4
kovidgoyal
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Go to preferences->advanced and click debug device detection. Post the output here
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Old 12-20-2009, 04:08 PM   #5
TripleAAA
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Device: Kindle 2
Version: 0.6.29
USB devices on system:
[u'usb\\root_hub&vid8086&pid2935&rev0002',
u'usb\\root_hub&vid8086&pid2939&rev0002',
u'usb\\root_hub&vid8086&pid2936&rev0002',
u'usb\\root_hub&vid8086&pid2938&rev0002',
u'usb\\root_hub&vid8086&pid2937&rev0002',
u'usb\\root_hub&vid8086&pid2934&rev0002',
u'usb\\root_hub20&vid8086&pid293c&rev0002',
u'usb\\root_hub20&vid8086&pid293a&rev0002',
u'usb\\vid_045e&pid_00e1&rev_0007',
u'usb\\vid_0d8c&pid_000c&rev_0100',
u'usb\\vid_0d8c&pid_000c&rev_0100&mi_00',
u'usb\\vid_0d8c&pid_000c&rev_0100&mi_03',
u'usb\\vid_1949&pid_0002&rev_0100',
u'usb\\vid_413c&pid_2003&rev_0306']
Drives detected:
(ID, Partitions, Drive letter)
('IDE\\DISKST3320613AS____________________________ _DE13____\\5&163E592B&0&0.0.0', 'No mount points found')
('USBSTOR\\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&R EV_0100\\B003A0A093662BFA&0', 'No mount points found')
Looking for BEBOOK
Looking for BEBOOK_MINI
Looking for BLACKBERRY
Looking for CYBOOKG3
Looking for ILIAD
Looking for IREXDR1000
Looking for JETBOOK
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for NOOK
Looking for PRS505
Looking for PRS700
Looking for PRS500
Looking for ANDROID
Looking for N770
Looking for N810
Looking for CYBOOK_OPUS
Looking for COOL_ER
Looking for ESLICK
Looking for NUUT2
Looking for IRIVER_STORY
Looking for POCKETBOOK360
Looking for GER2
Looking for ITALICA
Looking for SHINEBOOK
Looking for ECLICTO
Looking for EB600
Device possibly connected: Kindle 2 Device Interface
Trying to open device... failed
Opening of the following devices failed
<calibre.devices.kindle.driver.KINDLE2 object at 0x03D49D70>
Traceback (most recent call last):
File "site-packages\calibre\devices\__init__.py", line 93, in debug
File "site-packages\calibre\devices\usbms\device.py", line 591, in open
File "site-packages\calibre\devices\usbms\device.py", line 309, in open_windows
DeviceError: Unable to detect the KINDLE2 disk drive. Try rebooting.
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Old 12-20-2009, 04:16 PM   #6
kovidgoyal
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You have a problem with the WMI installation on your computer (your computer isn;t reporting device information to calibre). Unfortunately, the only fix I know for this is a windows re-install
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Old 12-20-2009, 04:31 PM   #7
TripleAAA
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I was afraid of that. Thanks for your help.
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