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Old 07-01-2010, 01:26 PM   #16
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Holy Crap I am a US citizen and no way in heck would I give a retail store my social security number so I could buy a $10 book.
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Old 07-01-2010, 01:43 PM   #17
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I am using a US Credit Card and US Address. But I guess they are checking the IP Address of the computer and decide that I am situated outside of the US. I will try again in a few days and see if I am unlocked. They want my Social Security Number or some other proof that I live in the USA!

It would be much simpler if we didn't have to go to so much trouble to buy something - it always seems much easier for the thieves.
That's weird. I was under the impression that if you registered with a US credit card with US billing address, you have no geo restriction wherever you go. Heck, isn't that the point of buying the global Kindle, so that you can travel abroad with no problems? Even if they check your IP address and see that you're not in the US, you can always say that you're just on vacation abroad.
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Old 07-01-2010, 01:45 PM   #18
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something's really bizarre here. Amazon would never ask for a social security number. ever
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Old 07-01-2010, 04:01 PM   #19
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Which law would that be?
It's something related to material things and contents, I don't know exactly, the same reason a paper book has a reduced VAT (in Europe) and an ebook the standard.
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Old 07-01-2010, 04:02 PM   #20
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something's really bizarre here. Amazon would never ask for a social security number. ever
They usually ask (as I read to other people) for a proof of residence. Won't it be a scam?
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Old 07-01-2010, 04:05 PM   #21
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They usually ask (as I read to other people) for a proof of residence. Won't it be a scam?
proof of residence is one thing. asking for a SSN is another. I think it possibly says on their site somewhere that they wouldn't do that. that is a HUGE id theft issue!
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Old 07-01-2010, 04:09 PM   #22
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BINGO!!!!

From time to time, you might receive e-mails that look like they come from Amazon.com, but they are, in fact, falsified. Often these e-mails direct you to a Web site that looks similar to the Amazon.com Web site, where you might be asked to provide account information such as your e-mail address and password combination. Unfortunately, these false Web sites can steal your sensitive information; later, this information may be used to commit fraud. Some phishing messages contain potential viruses or malware that can detect passwords or sensitive data. We recommend that you install an anti-virus program and keep it updated at all times.

Below are some key points to look for in order to identify these e-mails:

1. Know what Amazon.com won't ask for

Amazon.com will never ask you for the following information in an e-mail communication:


Your social security number or tax identification number
Your credit card number, PIN number, or credit card security code (including "updates" to any of the above)
Your mother's maiden name
Your Amazon.com password

2. Requests to verify or confirm your account information

Amazon.com will not ask you to verify or confirm your Amazon.com account information by clicking on a link from an e-mail.

3. Attachments on suspicious e-mails

Amazon.com does not send order confirmations or other unsolicited requests that require you to open attachments, nor do we permit our merchants to do so. We recommend that you do not open any e-mail attachments from suspicious or unknown sources. If you receive a suspicious e-mail allegedly sent from Amazon.com that contains an attachment, we recommend you forward the e-mail to stop-spoofing@amazon.com (as an attachment if possible) without opening it. Delete the mail after you send it. If you opened an attachment in the e-mail, we recommend running anti-virus or anti-malware software.

4. Grammatical or typographical errors

Be on the lookout for poor grammar or typographical errors. Some phishing e-mails are translated from other languages or are sent without being proofread, and as a result, contain bad grammar or typographical errors.

5. Check the return address

Is the e-mail from Amazon.com? While phishers often send forged e-mail to make it look like it came from Amazon.com, you can sometimes determine whether or not it's authentic by checking the return address. If the "from" line of the e-mail looks like "amazon-security@hotmail.com" or "amazon-fraud@msn.com," or contains the name of another Internet service provider, you can be sure it is a fraudulent e-mail.

6. Check the Web site address

Genuine Amazon.com web sites are always hosted on the "amazon.com" domain--"http://www.amazon.com/. . . " (or "https://www.amazon.com/. . ."). Sometimes the link included in spoofed e-mails looks like a genuine Amazon.com address. You can check where it actually points to by hovering your mouse over the link--the actual Web site where it points to will be shown in the status bar at the bottom of your browser window or as a pop-up.

We never use a web address such as "http://security-amazon.com/. . ." or an IP address (string of numbers) followed by directories such as "http://123.456.789.123/amazon.com/. . . ."

Alternately, sometimes the spoofed e-mail is set up such that if you click anywhere on the text you are taken to the fraudulent Web site. Amazon.com will never send an e-mail that does this. If you accidentally click on such an e-mail and go to a spoofed Web site, do not enter any information and just close that browser window.

7. If an e-mail looks suspicious, go directly to the Amazon.com Web site

When in doubt, do not click the link included in an e-mail. Just go directly to www.amazon.com and click "Your Account" in the top right menu to view recent purchases, or review your account information. If you cannot access your account, or if you see anything suspicious, let us know right away.

8. Do not "unsubscribe"

Never follow any instructions contained in a forged e-mail that claim to provide a method for "unsubscribing." Many spammers use these "unsubscribe" processes to create a list of valid, working e-mail addresses.

9. Protect your account information

If you did click through from a spoofed or suspicious e-mail and you entered your Amazon.com account information you should immediately update your Amazon.com password. You can do this through Your Account by choosing the option to "Change your name, e-mail address, or password" found under Account Settings.

Even if someone has been able to look at your account, they are still not able to see your full credit card information. However, orders can be sent from your account using your credit card so please contact us immediately if you notice any orders that you do not recognize.

However, if you did submit your credit card number to the site linked to from the forged e-mail message, we advise that you take steps to protect your information. You may wish to contact your credit card company, for example, to notify them of this matter. Finally, you should delete that credit card from your Amazon.com account to prevent anyone from improperly regaining access to your account. To do so, click "Edit or delete a credit card" under Payment Settings in Your Account.
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Old 07-01-2010, 04:37 PM   #23
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proof of residence is one thing. asking for a SSN is another. I think it possibly says on their site somewhere that they wouldn't do that. that is a HUGE id theft issue!
Yes, I mention it because I think the same. And at a goup, some days before, a girl mentiones to have received a mail like this.
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Old 07-01-2010, 06:28 PM   #24
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Last edited by Pushka; 07-01-2010 at 06:35 PM.
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Old 07-01-2010, 06:34 PM   #25
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BINGO!!!!

From time to time, you might receive e-mails that look like they come from Amazon.com, but they are, in fact, falsified. .
Wow, that explains a lot of things. Like why I dont get emails like this and really, well, perhaps I should have by now.
So no-one has ever had their account frozen then?
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Old 07-01-2010, 08:28 PM   #26
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Wow, that explains a lot of things. Like why I dont get emails like this and really, well, perhaps I should have by now.
So no-one has ever had their account frozen then?
last year, maybe the year before, there were a couple of people who came in with various stories about Amazon freezing their accounts. one was apparently returning a lot of high value electronics. a lot. a couple of others just seemed to be on mud slinging campaigns. I think the deal with this OP is that someone is phishing him
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Old 07-01-2010, 10:04 PM   #27
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And here I was, waiting all this time, for one of those dreaded Amazon emails......Thanks KK! Nice work. I also referenced your post on kindleboards too, so others dont get hit with it. Kudos.
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Old 07-01-2010, 10:34 PM   #28
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bingo indeed, it does sound like @ChristopherTD was phished. I hope he passes by and sees your post. Looks like he has to call his bank about his CC!
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Old 07-02-2010, 12:38 AM   #29
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bingo indeed, it does sound like @ChristopherTD was phished. I hope he passes by and sees your post. Looks like he has to call his bank about his CC!
Um, nope. Only if he responded to the phishing email and gave his credit card details on a link in that email. He didnt say he did that. His original purchases with Amazon are fine.
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Old 07-02-2010, 12:45 AM   #30
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It isn't phishing - when i try to buy a book from Amazon Kindle Store I get a message that my purchase is denied. This is on the actual Amazon website. I will have to dig up the email that followed, but it is on my work account and I am not there at present.
But I seem to recall it asking for something to prove I was a US citizen abroad...
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