AGHHHHHHHHHHHHHHHHHHHHH NO!!!!!!!!!!!!!!!!!!!!!!

Riocaz · 07-21-2006, 09:07 PM

I was reading my iliad and it just stopped. (green light went out completely)

The battery meter on-screen was still showing about half power.

If I plug it in to charge the red light comes on. But after leaving it about an hour, it still won't boot up (and the red light goes out entirely until I unplug it and plug it back in).

I think my iLiad just bricked itself. (For the record, while I have been avidly reading the hacking section, I'm not confident in my abilities to start fiddling, and as such havn't done anything too it).

Pitchfork · 07-21-2006, 09:09 PM

Silly question, but have you tried resetting itand switching it on again?

Riocaz · 07-21-2006, 09:10 PM

Sorry I should have said that was the first thing I tried.

And of course typically, it's bricked itself on a piece of text which taken completely out of context reads extremely badly.

http://www.baen.com/library/0671319728/0671319728.htm

Quote:

Several weeks later, in his fortified camp outside Nürnberg, Wallenstein did crumple a letter.

"Idiot," he hissed. He tossed the message into the fire. The roaring flames in that great fireplace—as ever, Wallenstein had appropriated the largest mansion in the area—consumed the paper in an instant.

The imperial army's top commanders were standing as far away from the fireplace as possible, while staying within speaking range of Wallenstein. In the heat of a July evening, they found the flames oppressive. Absurd, even. But Wallenstein always insisted on a fire, no matter the time of year.

"Idiot!" repeated Wallenstein. He clasped his hands behind his back and stared at his officers. His next words were spoken in savage, sing-song mimicry: "`Kill all the Jews in the town.'"

Piccolomini barked a laugh. "Ha! Easy to say—for a cardinal! What does that shithead think we're dealing with? Unarmed civilians in the Inquisitor's chambers?"

Next to him, General Sparre sneered. "And how in God's name are the Croats supposed to find them?" he demanded. "Especially in that grotesque place! Read the street signs? The ignorant bastards are illiterate."

"Wouldn't matter even if they weren't," muttered General Gallas. He lifted his heavy shoulders. The gesture was not so much a shrug as a twitching off of insects. "Does Richelieu seriously think you can order Croat cavalry to kill selectively?" He snorted. "They might spare the dogs. Probably not. Jews are dogs, after all—ask any Croat."

(If it needs to be said, those are the bad guys. I'm hoping both get a pike shoved somewhere painful).

Pitchfork · 07-21-2006, 09:14 PM

After you charged it? Mine went dead the other day also showing half power. My friends daughter was using at the time and started crying thinking she bricked it. I put it on charge and tried using it. Nothing happened. I did not realise that the device had swiched itself off as the screen was still displaying. After a bit of thought I switched it on and it was ok again.

Pitchfork · 07-21-2006, 09:19 PM

BTW does it work when being charged? If so it may be a faulty battery.

Sorry for asking all these obvious questions, but I don't like to see another Iliad user in pain.

Riocaz · 07-21-2006, 09:19 PM

Timeline:

Me Reading:
iLiad stops. But screen is showing half power.
I try the reset button thinking it's just crashed. Reset, leave for 10 secs, turn on button. No reaction.
I try plugging it in, and get a red light. I leave it for half an hour to build up a charge, before trying to turn it on. Using the on button turns the red light off (charger is still plugged in) but the iLiad doesn't boot up at all.
Unplugging the charger and replugging it gives me a red light again.
5 Mintues later I try the reset button again, just in case. And try to boot the machine. Again the red light goes off, with no other reaction from the machine.

Don't apologise. You have no reason too. I've worked in tech support, you always start from the most basic questions. Even if they sound stupid, you never know what someone may have forgotten in their panic.

Riocaz · 07-21-2006, 09:24 PM

Just to clarify no it doesn't work when plugged in. The charging light just goes out.

Pitchfork · 07-21-2006, 09:30 PM

I must admit that I do not know what to suggest other than that itcould be a memory card locking up the system if you have one inserted.

I does not look promising if Irex are having hardware problems so soon. Hopefully they will bend over backwards to accomodate a very rapid solution.

Riocaz · 07-21-2006, 09:32 PM

I do have a memory card inserted.

Hold on I'll try removing it.

--edit

Removing the CF card had no effect.

Tried resetting it again, and still no reaction (tbh I think all the reset button does is turn off the power anyway).

I'll try it in the morning just in case. But it looks like it's bricked.

In all fairness to iRex, one machine stopping within days of sale does not "look bad on them"

You will always get a few machines which just stop working soon after sale.

This could be for any number of reasons (faulty processor/cpu/memory or even something as silly as something coming loose inside because it wasn't soldered in properly). It's why they used to suggest that people leave their computers to run for 24 hours after getting them as if something was likely to go wrong it will almost always happen within the first 24 hours.

I would only become worried if lots of people report the same problem.

tribble · 07-22-2006, 02:19 AM

i will suggest one more thing, even if it sounds stupid, but have you tried holding the on switch for about 2 seconds?

deadite66 · 07-22-2006, 02:35 AM

:'(
sorry to hear that Riocaz

R2D2 · 07-22-2006, 02:55 AM

Quote:

Originally Posted by Riocaz

Timeline:

Me Reading:
iLiad stops. But screen is showing half power.
I try the reset button thinking it's just crashed. Reset, leave for 10 secs, turn on button. No reaction.
I try plugging it in, and get a red light. I leave it for half an hour to build up a charge, before trying to turn it on. Using the on button turns the red light off (charger is still plugged in) but the iLiad doesn't boot up at all.

I would try a reset here. It worked when I had something similar.

Quote:

Originally Posted by Riocaz

Unplugging the charger and replugging it gives me a red light again.
5 Mintues later I try the reset button again, just in case. And try to boot the machine. Again the red light goes off, with no other reaction from the machine.

deadite66 · 07-22-2006, 03:17 AM

shame the battery isn't easy to get to, may just need temporarily pulling the power

Riocaz · 07-22-2006, 04:20 AM

Quote:

Originally Posted by tribble

i will suggest one more thing, even if it sounds stupid, but have you tried holding the on switch for about 2 seconds?

Yup, 2, 5, even 10 seconds. Doesn't produce even a flicker.

Quote:

Originally Posted by R2D2

I would try a reset here. It worked when I had something similar.

As I tried a reset, after that, I don't think it would make a difference.

--edit

And of course the iRex support line is only open Monday to Friday 9-5 (8-4 for me)

CommanderROR · 07-22-2006, 05:20 AM

Hey Riocaz!

I'm very sorry to hear that you hae problems with your device! You've waited longer than many others and now the device dies so quickly? Seem somebody really doesn't like you...:-(

One part of your problem is normal, the device switching off with the battery still showing half full. I had the same once. It hink it is due to the battery.meter needing calibration. You'll have to fully unload and reload your battery a couple of times to make the battery-meter work properly (at least it seems to have worked for my device and I had a device once that even mentioned this in the manual).

The other problem is of course not so easily explained. Maybe you should leave the device connected to the charger for half a day or something and see whether the red light goes off sometime (like when it's fully charged) and then take it off the line and switch it on (no resetting).
I'm not sure this would work, but it might be worth a try.

Good luck.

07-21-2006, 09:07 PM	#1
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	AGHHHHHHHHHHHHHHHHHHHHH NO!!!!!!!!!!!!!!!!!!!!!! I was reading my iliad and it just stopped. (green light went out completely) The battery meter on-screen was still showing about half power. If I plug it in to charge the red light comes on. But after leaving it about an hour, it still won't boot up (and the red light goes out entirely until I unplug it and plug it back in). I think my iLiad just bricked itself. (For the record, while I have been avidly reading the hacking section, I'm not confident in my abilities to start fiddling, and as such havn't done anything too it). Last edited by Riocaz; 07-21-2006 at 09:10 PM.

07-21-2006, 09:19 PM	#6
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	Timeline: Me Reading: iLiad stops. But screen is showing half power. I try the reset button thinking it's just crashed. Reset, leave for 10 secs, turn on button. No reaction. I try plugging it in, and get a red light. I leave it for half an hour to build up a charge, before trying to turn it on. Using the on button turns the red light off (charger is still plugged in) but the iLiad doesn't boot up at all. Unplugging the charger and replugging it gives me a red light again. 5 Mintues later I try the reset button again, just in case. And try to boot the machine. Again the red light goes off, with no other reaction from the machine. Don't apologise. You have no reason too. I've worked in tech support, you always start from the most basic questions. Even if they sound stupid, you never know what someone may have forgotten in their panic. Last edited by Riocaz; 07-21-2006 at 09:23 PM.

07-21-2006, 09:32 PM	#9
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	I do have a memory card inserted. Hold on I'll try removing it. --edit Removing the CF card had no effect. Tried resetting it again, and still no reaction (tbh I think all the reset button does is turn off the power anyway). I'll try it in the morning just in case. But it looks like it's bricked. In all fairness to iRex, one machine stopping within days of sale does not "look bad on them" You will always get a few machines which just stop working soon after sale. This could be for any number of reasons (faulty processor/cpu/memory or even something as silly as something coming loose inside because it wasn't soldered in properly). It's why they used to suggest that people leave their computers to run for 24 hours after getting them as if something was likely to go wrong it will almost always happen within the first 24 hours. I would only become worried if lots of people report the same problem. Last edited by Riocaz; 07-21-2006 at 09:44 PM.

07-21-2006, 09:09 PM	#2
Pitchfork Connoisseur Posts: 98 Karma: 31 Join Date: Mar 2006 Location: Spain Device: Iliad/Ipaq 6340	Silly question, but have you tried resetting itand switching it on again?

07-21-2006, 09:14 PM	#4
Pitchfork Connoisseur Posts: 98 Karma: 31 Join Date: Mar 2006 Location: Spain Device: Iliad/Ipaq 6340	After you charged it? Mine went dead the other day also showing half power. My friends daughter was using at the time and started crying thinking she bricked it. I put it on charge and tried using it. Nothing happened. I did not realise that the device had swiched itself off as the screen was still displaying. After a bit of thought I switched it on and it was ok again.

07-21-2006, 09:24 PM	#7
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	Just to clarify no it doesn't work when plugged in. The charging light just goes out.

07-21-2006, 09:30 PM	#8
Pitchfork Connoisseur Posts: 98 Karma: 31 Join Date: Mar 2006 Location: Spain Device: Iliad/Ipaq 6340	I must admit that I do not know what to suggest other than that itcould be a memory card locking up the system if you have one inserted. I does not look promising if Irex are having hardware problems so soon. Hopefully they will bend over backwards to accomodate a very rapid solution.

07-22-2006, 02:19 AM	#10
tribble iLiad Maniac Posts: 1,382 Karma: 2369 Join Date: Apr 2006 Location: Germany Device: Bookeen Opus (i love that thing) and iPad (what an irony)	i will suggest one more thing, even if it sounds stupid, but have you tried holding the on switch for about 2 seconds?

07-22-2006, 02:35 AM	#11
deadite66 Groupie Posts: 197 Karma: 16 Join Date: Apr 2006 Device: irex iliad, uk Kindle gen3	:'( sorry to hear that Riocaz

07-22-2006, 03:17 AM	#13
deadite66 Groupie Posts: 197 Karma: 16 Join Date: Apr 2006 Device: irex iliad, uk Kindle gen3	shame the battery isn't easy to get to, may just need temporarily pulling the power

07-22-2006, 05:20 AM	#15
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	Hey Riocaz! I'm very sorry to hear that you hae problems with your device! You've waited longer than many others and now the device dies so quickly? Seem somebody really doesn't like you...:-( One part of your problem is normal, the device switching off with the battery still showing half full. I had the same once. It hink it is due to the battery.meter needing calibration. You'll have to fully unload and reload your battery a couple of times to make the battery-meter work properly (at least it seems to have worked for my device and I had a device once that even mentioned this in the manual). The other problem is of course not so easily explained. Maybe you should leave the device connected to the charger for half a day or something and see whether the red light goes off sometime (like when it's fully charged) and then take it off the line and switch it on (no resetting). I'm not sure this would work, but it might be worth a try. Good luck.

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