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Old 08-13-2014, 10:22 PM   #301
sus
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Kobo Arc Hd7

When I am reading, the font keeps changing from black to blue. Is there a fix for this?

Thanks Sus
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Old 03-12-2015, 09:03 AM   #302
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Question need help, not sure how to fix...

I have a kobo arc 10 and all the features worked great for the first month.

I now have two issues when on Facebook mostly.
1, I can see my news feed page fine, comment etc... Normally. However if I try to open one of my groups, the little circle just keeps spinning and the new page won't open. Same goes if I type a name in the search, nothing happens, I have to attempt it then close then try again an it will usually work the 2nd or 3rd time...but this doesn't work for groups.

2, I can click on video's to watch no problem. But there are 1 or 2 sites that post video's that the sound is distorted. The video works fine but the audio is all garbled.

Not sure if these issues are related or what programs are used to run these functions....

Help!
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Old 05-10-2015, 01:52 PM   #303
bookit
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Hi- I wanted to move 2 apps out of a tapestry and into another tapestry - The guide said to press and hold the items and slid them into the bar at the top of the screen, which I did - The bar snapped back into place and took what I had moved with it - Now I am unable to find where the Arc has put them and I have no idea how to retrieve them - Could you help me, please.
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Old 05-18-2015, 10:15 AM   #304
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How to import and install an apk file from windows pc into Kobo arc?

Hi there I downloaded an apk file into my pc...how do I isstall the app in my Kobo arc?
Thanks
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Old 05-19-2015, 05:19 AM   #305
TheKoboHobo
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Hi, This evening my wife's Kobo Arc will no longer work. The battery life had been getting very short & for the past while she's had to leave it plugged in all the time. Tonight that won't even start it up.
I've been researching on the internet what the specs. of the battery are on that model but am unable to find that info. anywhere. Can you help me out?

She also owns a Kobo Glo but after 6mos. the USB charge port broke & we haven't been able to get that fixed for her either (was thinking of taking it to a phone repair person). Was actually hoping the battery for the Glo could be installed in the Arc but am guessing it won't be the same specs.?

I have a feeling this is the 2nd great machine that will end up on the scrap/spare parts pile (we have 3... I have one of the old orig. Kobo's... it's pretty boring by comparison but it is still working fine but I don't use it like my wife does... she has that thing attached to her)

If it turns out that I have to purchase another one, I'm not sure which one to get (seems to be pluses & minuses for each of the Arc7, 7HD & 10HD but am probably leaning towards the 10HD).

tks. for your help.
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Old 05-21-2015, 11:55 PM   #306
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Anyone?
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Old 05-22-2015, 12:57 AM   #307
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Have you tried contacting Kobo support?
https://kobo.frontlinesvc.com/app/ask_NAform_T
or 1 (855) 732-3662


The major fix resources I can think of, Newpower99 and iFixit, don't seem to have any Kobo info, parts, etc. at all.
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Old 05-22-2015, 02:16 AM   #308
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Quote:
Originally Posted by gaijinn View Post
Hi there I downloaded an apk file into my pc...how do I isstall the app in my Kobo arc?
Thanks
Why did you not download the app direct to the arc.
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Old 05-22-2015, 02:24 AM   #309
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Quote:
Originally Posted by TheKoboHobo View Post
Hi, This evening my wife's Kobo Arc will no longer work. The battery life had been getting very short & for the past while she's had to leave it plugged in all the time. Tonight that won't even start it up.
I've been researching on the internet what the specs. of the battery are on that model but am unable to find that info. anywhere. Can you help me out?

She also owns a Kobo Glo but after 6mos. the USB charge port broke & we haven't been able to get that fixed for her either (was thinking of taking it to a phone repair person). Was actually hoping the battery for the Glo could be installed in the Arc but am guessing it won't be the same specs.?

I have a feeling this is the 2nd great machine that will end up on the scrap/spare parts pile (we have 3... I have one of the old orig. Kobo's... it's pretty boring by comparison but it is still working fine but I don't use it like my wife does... she has that thing attached to her)

If it turns out that I have to purchase another one, I'm not sure which one to get (seems to be pluses & minuses for each of the Arc7, 7HD & 10HD but am probably leaning towards the 10HD).

tks. for your help.
The glo should still be covered by warranty. Iirc the battery is not easily replaceable but if you find one could be done. Personally I would look to another manufacturer. My next on will be the lenovo yoga.just trying to decide 8 or 10 inch. Good spec either excellent battery life. Kobo support is proven to be non existent.
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