Arc Kobo Arc - Page 22

Pon Farr · 03-01-2013, 09:30 AM

Instead of being an a$$ about it, why didn't you just say
"I don't know". instead of saying "It had to be released somewhere 1st"..
Then being an A$$ when I respond to your non answer.

My original question was short. People responded and didn't really answer my question, so fine. I posted again.

Fine. Nobody knows if/when the Kobo Arc 64gb will be released in the USA.
Way to represent the name of Kobo.. Hope Bilbo1967 works on their people skills classes

Bilbo1967 · 03-01-2013, 09:49 AM

Whatever - if you don't want to be pulled up for whining, don't whine. It's not rocket science.

I couldn't give a flying one about the name of Kobo - I have no idea why you think I would.

oj829 · 03-01-2013, 03:58 PM

Quote:

Originally Posted by Pon Farr

Why can't we get this in the USA yet?
If there was a problem delaying production, then it shouldn't be released in Canada, UK, Australia, etc..
Nobody seems to know anything.
I need to know when I can get the 64gb arc in the United States

Like the Glo and Mini, Kobo are trying to keep the Arcs available to US customers from indie bookstores. I know for a fact that "Giovanni's Room" in Philly has all three capacities of the Arc (incl. 64GB) in stock and on the shelves. (215-923-2960). They are not selling it through their website.

(Although, all their display models seem to be with the white bezel).

I also happen to know that sales are slooooow, so they won't be around for long before being returned. If you can find a Kobo-affiliated indie store near you, you may be able to get it from them, but I think fewer booksellers became Arc stores than tried to beome Glo/Mini stores.

Argee8 · 03-03-2013, 09:28 PM

I recently turned on the wifi on my Arc while my router was down due to an unnoticed power failure then discovered when the router was on and connected, that while the Arc connected fine, none of the apps would connect to the internet. This situation necessitated a hard reset after which everything worked fine. However, I now find myself in the same situation. While the first reset was while the Arc was new and I had very little on it, I am loathe to reset now as I have a large amount of data loaded.
The Arc connects via wifi and reports that it's connected with a strong signal. The browser starts and reports webpage unavailable. The Email starts and reports that it's unable to connect with a server.
Any help please?

kumaryu · 03-04-2013, 02:43 AM

Quote:

Originally Posted by Argee8

I recently turned on the wifi on my Arc while my router was down due to an unnoticed power failure then discovered when the router was on and connected, that while the Arc connected fine, none of the apps would connect to the internet. This situation necessitated a hard reset after which everything worked fine. However, I now find myself in the same situation. While the first reset was while the Arc was new and I had very little on it, I am loathe to reset now as I have a large amount of data loaded.
The Arc connects via wifi and reports that it's connected with a strong signal. The browser starts and reports webpage unavailable. The Email starts and reports that it's unable to connect with a server.
Any help please?

The symptoms you describe may be due to a disruption of the connection between your router and the Internet. If this is the case, your Arc will connect normally to the router via WiFi and indicate that the connection is up and healthy but your browser and email will not be able connect.

Sometimes it can take several minutes for the Internet connection to come up after a power outage. Unannounced or unexpected network outages are also possible. That there is a good connection between your device and the router does not necessarily mean that there's a connection to the Internet. Have you tried using any other device, such as PC/Mac or another tablet through the router while you were having these issues?

Argee8 · 03-04-2013, 03:23 AM

Two other laptops can connect wirelessly and two desktops can connect vis ethernet.

Whatever the problem is it's in the connection between the Arc's wireless connection and the apps installed that require that connection. If only I can figure out exactly what setting(s) have been disrupted.

kumaryu · 03-04-2013, 03:40 AM

Sorry. What I meant to say was that your problems may have been due to a network outage between your router and the Internet.

Did you see if you were able to connect to Internet resources while you were having the issue with your Arc?

Android OS and apps are quite resilient against temporary network disruptions. In some cases, they may not be too responsive or verbose about it but its unlikely that permanent configuration changes are made as a result.

A "power off/restart" should bring it all back up the way it was before.

Argee8 · 03-04-2013, 04:08 AM

Thank you for your help, but no, a power off/restart does nothing to fix this.
Turn the Arc on, turn the wifi on, open browser from home screen and get a "webpage not available" In other words, the browser does not appear to recognise that the tablet is connected. Open email app and get "Couldn't open connection to server", again, it appears the app doesn't recognise there is a wireless connection.
It appears to be a setting that has been disrupted so that apps don't recognise the wifi connection. Very frustrating.

kumaryu · 03-04-2013, 05:16 AM

Apologies if I sound repetitive. The fact that WiFi is connected does not mean you have Internet.

Have you checked to see whether your other computers are able to access the internet? If all that's been checked, my apologies.

Also, its possible that your Arc is connected to a random open WiFi access point (not your own). Could you check to see whether the access point that the Arc is connected to is yours?

paulsalter · 03-04-2013, 06:19 AM

Check in the WiFi settings to see if it has allocated an IP number to your ARC, I have seen devices occasionally not get this (my Vox occasionally does after a restart)

If it does this, it will show connected but nothing will work

Argee8 · 03-04-2013, 08:23 AM

FOUND IT - The Arc is not being allocated an IP address. How do we solve it Please?

JD Gumby · 03-04-2013, 08:38 AM

Quote:

Originally Posted by Argee8

FOUND IT - The Arc is not being allocated an IP address. How do we solve it Please?

Perhaps long-pressing the network's wi-fi entry, choosing "Forget" (this being the important part), powering off then on (might not be necessary, but still probably best to get rid of any lingering memories it might have of the connection) and scanning & connecting again?

Pon Farr · 03-04-2013, 09:02 AM

Quote:

Originally Posted by oj829

Like the Glo and Mini, Kobo are trying to keep the Arcs available to US customers from indie bookstores. I know for a fact that "Giovanni's Room" in Philly has all three capacities of the Arc (incl. 64GB) in stock and on the shelves. (215-923-2960). They are not selling it through their website.

(Although, all their display models seem to be with the white bezel).

I also happen to know that sales are slooooow, so they won't be around for long before being returned. If you can find a Kobo-affiliated indie store near you, you may be able to get it from them, but I think fewer booksellers became Arc stores than tried to beome Glo/Mini stores.

Thanks... I will give up on Best Buy which says coming soon for the Kobo Arc..
And just start calling every Indie book store listed as selling it near me by the Kobo website.
Thank you OJ289 for being helpful :-)

PeterT · 03-04-2013, 11:00 AM

Some routers are set to have a limited number of IP addresses available. From a desktop try opening the routers configuration page and check out it's DHCP configuration.

Argee8 · 03-04-2013, 02:35 PM

SOLVED - My router has two SSID channels. I activated the second one and immediately the Arc established a link in the first connection and obtained an IP address.
Methinks perhaps there maybe a wee bug in the wifi system there.
Thanks to all who tried to help.

03-01-2013, 09:30 AM	#316
Pon Farr Junior Member Posts: 4 Karma: 10 Join Date: Feb 2013 Device: Kobo Arc 64gb Black	Instead of being an a$$ Instead of being an a$$ about it, why didn't you just say "I don't know". instead of saying "It had to be released somewhere 1st".. Then being an A$$ when I respond to your non answer. My original question was short. People responded and didn't really answer my question, so fine. I posted again. Fine. Nobody knows if/when the Kobo Arc 64gb will be released in the USA. Way to represent the name of Kobo.. Hope Bilbo1967 works on their people skills classes

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03-01-2013, 09:49 AM	#317
Bilbo1967 Not scared! Posts: 13,424 Karma: 81011643 Join Date: Mar 2009 Location: Midlands, UK Device: Kindle Paperwhite 10, Huawei M5 10	Whatever - if you don't want to be pulled up for whining, don't whine. It's not rocket science. I couldn't give a flying one about the name of Kobo - I have no idea why you think I would.

03-03-2013, 09:28 PM	#319
Argee8 Junior Member Posts: 6 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc 64	I recently turned on the wifi on my Arc while my router was down due to an unnoticed power failure then discovered when the router was on and connected, that while the Arc connected fine, none of the apps would connect to the internet. This situation necessitated a hard reset after which everything worked fine. However, I now find myself in the same situation. While the first reset was while the Arc was new and I had very little on it, I am loathe to reset now as I have a large amount of data loaded. The Arc connects via wifi and reports that it's connected with a strong signal. The browser starts and reports webpage unavailable. The Email starts and reports that it's unable to connect with a server. Any help please?

03-04-2013, 03:23 AM	#321
Argee8 Junior Member Posts: 6 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc 64	Two other laptops can connect wirelessly and two desktops can connect vis ethernet. Whatever the problem is it's in the connection between the Arc's wireless connection and the apps installed that require that connection. If only I can figure out exactly what setting(s) have been disrupted.

03-04-2013, 03:40 AM	#322
kumaryu Zealot Posts: 105 Karma: 222128 Join Date: Jun 2012 Location: Carteya Guadarranque, Andalucia Device: PRS-300, Kobo: Touch, Glo, Arc, Aura, Glo HD, Nexus7, nergy Pro HD	Sorry. What I meant to say was that your problems may have been due to a network outage between your router and the Internet. Did you see if you were able to connect to Internet resources while you were having the issue with your Arc? Android OS and apps are quite resilient against temporary network disruptions. In some cases, they may not be too responsive or verbose about it but its unlikely that permanent configuration changes are made as a result. A "power off/restart" should bring it all back up the way it was before.

03-04-2013, 04:08 AM	#323
Argee8 Junior Member Posts: 6 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc 64	Thank you for your help, but no, a power off/restart does nothing to fix this. Turn the Arc on, turn the wifi on, open browser from home screen and get a "webpage not available" In other words, the browser does not appear to recognise that the tablet is connected. Open email app and get "Couldn't open connection to server", again, it appears the app doesn't recognise there is a wireless connection. It appears to be a setting that has been disrupted so that apps don't recognise the wifi connection. Very frustrating.

03-04-2013, 05:16 AM	#324
kumaryu Zealot Posts: 105 Karma: 222128 Join Date: Jun 2012 Location: Carteya Guadarranque, Andalucia Device: PRS-300, Kobo: Touch, Glo, Arc, Aura, Glo HD, Nexus7, nergy Pro HD	Apologies if I sound repetitive. The fact that WiFi is connected does not mean you have Internet. Have you checked to see whether your other computers are able to access the internet? If all that's been checked, my apologies. Also, its possible that your Arc is connected to a random open WiFi access point (not your own). Could you check to see whether the access point that the Arc is connected to is yours?

03-04-2013, 06:19 AM	#325
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	Check in the WiFi settings to see if it has allocated an IP number to your ARC, I have seen devices occasionally not get this (my Vox occasionally does after a restart) If it does this, it will show connected but nothing will work

03-04-2013, 08:23 AM	#326
Argee8 Junior Member Posts: 6 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc 64	FOUND IT - The Arc is not being allocated an IP address. How do we solve it Please?

03-04-2013, 11:00 AM	#329
PeterT Grand Sorcerer Posts: 12,155 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Some routers are set to have a limited number of IP addresses available. From a desktop try opening the routers configuration page and check out it's DHCP configuration.

03-04-2013, 02:35 PM	#330
Argee8 Junior Member Posts: 6 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc 64	SOLVED - My router has two SSID channels. I activated the second one and immediately the Arc established a link in the first connection and obtained an IP address. Methinks perhaps there maybe a wee bug in the wifi system there. Thanks to all who tried to help.