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Old 07-06-2009, 12:04 AM   #1
tarifelagund
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Frozen PRS-505

Hi,

My PRS-505 is frozen and I'm in the middle of a wildly exciting book!!

Anyway, yesterday I had charged it for about 30-45 mins when I noticed that it was at 2 bar and when I unplugged it from the wall charger it was at full bar.

I read my book for awhile and went to bed, but this morning when I looked at my reader it was at the front page and it wouldn't move. The book shown on the Continue Reading tab was also wrong and not the one I was reading.

I've tried the soft re-set and the page still remains frozen and did not even blank out.

I also tried plugging it into my laptop with the usb, but the laptop would not detect it.

Help!
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Old 07-06-2009, 12:11 AM   #2
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Try charging from the wall again to make sure it really has a full charge. Did you have the MP3 player on? Did you make sure it was off before setting it down? Had you loaded any new books?
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Old 07-06-2009, 12:13 AM   #3
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While it's possible you need to do a hard reset, I'd suggest charging it overnight with the wall charger - NOT the USB - and see if the screen will change.

I believe I've read that when the Reader fully drains, the USB isn't powerful enough to fully charge it up again.
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Old 07-06-2009, 12:20 AM   #4
tarifelagund
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The reader is now fully-charged but still not moving.
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Old 07-06-2009, 12:23 AM   #5
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Quote:
Originally Posted by tarifelagund View Post
The reader is now fully-charged but still not moving.
Fully charged from the wall? and had you recently loaded any new books?

The below link is to another thread that I responded to about a frozen reader... it has additional links to help ideas...

https://www.mobileread.com/forums/showthread.php?t=49735
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Old 07-14-2009, 12:32 PM   #6
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It may be a file issue. Sometime when uploading files a file will duplicate itself with a unrecognized file ending. I had a similar issue. My reader kept restarting. At first I reset the device, of course it didn't work. Then I plugged it into the computer the 1st attempt it didn't register. (About this time it was restarting for about 2 hours.) 3rd attempt (just before it restarted) I was able to see my files. This morning I uploaded some music. The new set had a file ending in mp3.TMP. Deleted the imposter, disaster averted.
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Old 07-14-2009, 01:22 PM   #7
Patricia
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This thread just might help:
https://www.mobileread.com/forums/showthread.php?t=21337
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