Frozen in Asia

LibraryGoddess · 11-18-2008, 08:10 AM

I am on a 6 month trip in Asia. My ebook is frozen with USB connected on the screen. I was recharging it using a ASUS eepc that we have with us. It had worked before after charging this way. The ASUS has only a very small solid state drive so I don't have the ebook library or my books on it. Is there any way to get my ebook working again? Only a few of my books are on the SD card that I have with me. Thanks for any help.

Patricia · 11-18-2008, 09:33 AM

See this thread:
https://www.mobileread.com/forums/showthread.php?t=21337

Tell us how you get on.

LibraryGoddess · 11-19-2008, 11:29 PM

Thank you. I tried the soft reset several times but nothing happened. I have also tried plugging it in to the computer again for over 8 hours. When I tried the recharge that did this, the first message on power up said starting up and never went off. So then I plugged it back into the computer and then when unplugged it said USB connected. Perhaps this additional information will help.

jedavis1 · 11-20-2008, 10:01 AM

The problem with plunging it into a laptop/netbook is that it goes to sleep after a short time and turns off any voltage output to the USB ports. If you charge it from the laptop, it needs to be set to be always on and then the PRS505 needs to left on a significant time, sometimes for a 12-24 hours if it completely dead.

Patricia · 11-20-2008, 05:03 PM

That is very true, jedavis1; which is why a mains recharge overnight is always the best thing with a reader whose battery has completely drained.

LibraryGoddess · 11-21-2008, 05:27 AM

I charged again for over 12 hours and made sure the computer was not powering down. Then I did soft reset.Now the reader just says starting up but doesn't do anything. Any ideas? I don't have an ac charger and don't know how I could get one in Thailand.

Patricia · 11-21-2008, 11:31 AM

Did you charge until the little red light went out?

For mains charging, the Sony PSP charger (or a generic version) will work as well as the official one. It is widely available.

LibraryGoddess · 11-22-2008, 07:36 AM

I recharged again through USB until no red light. Disconnected, soft reset a couple of times and got the starting up screen. That was over an hour ago--nothing else happens. Thanks for any other help you can think of.

igorsk · 11-22-2008, 02:48 PM

Connect USB cable, reset and turn on. Do you get to the "USB Connected" screen? If yes, can you see the internal flash drive?

LibraryGoddess · 11-23-2008, 12:27 AM

No. The red charging light is on but no USB connected--just starting up.

HarryT · 11-23-2008, 04:52 AM

You need to get a PSP charger. Could you not order one on-line and have it mailed to you?

igorsk · 11-23-2008, 02:37 PM

Quote:

Originally Posted by LibraryGoddess

No. The red charging light is on but no USB connected--just starting up.

Hmm this doesn't look good. It seem there's something wrong with your main firmware. Try the 10 resets trick (reset, turn on, wait until boot screen, repeat) and see if it will boot in the firmware recovery mode - then you can reapply firmware update and hopefully that will fix it.

shousa · 11-24-2008, 06:02 PM

I suggest the following as a course of action - it has worked for at least 2 people.

This seems to be a very common problem. It does not matter if it crashes while shutting down or booting or what is showing on the screen.

1) 3 hour wall charge (so I recommend buying a psp charger) first.

2) Disconnect wall charger

3) Connect with USB to a PC (from USB to USB as if you are going to transfer files)

4) Try RESET on back of 505 then POWER switch.

11-18-2008, 08:10 AM	#1
LibraryGoddess Member Posts: 12 Karma: 58 Join Date: Feb 2008 Device: Sony reader 505	Frozen in Asia I am on a 6 month trip in Asia. My ebook is frozen with USB connected on the screen. I was recharging it using a ASUS eepc that we have with us. It had worked before after charging this way. The ASUS has only a very small solid state drive so I don't have the ebook library or my books on it. Is there any way to get my ebook working again? Only a few of my books are on the SD card that I have with me. Thanks for any help.

11-24-2008, 06:02 PM	#13
shousa Groupie Posts: 181 Karma: 232 Join Date: May 2006	I suggest the following as a course of action - it has worked for at least 2 people. This seems to be a very common problem. It does not matter if it crashes while shutting down or booting or what is showing on the screen. 1) 3 hour wall charge (so I recommend buying a psp charger) first. 2) Disconnect wall charger 3) Connect with USB to a PC (from USB to USB as if you are going to transfer files) 4) Try RESET on back of 505 then POWER switch. Last edited by shousa; 11-24-2008 at 06:05 PM.

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11-18-2008, 09:33 AM	#2
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	See this thread: https://www.mobileread.com/forums/showthread.php?t=21337 Tell us how you get on.

11-19-2008, 11:29 PM	#3
LibraryGoddess Member Posts: 12 Karma: 58 Join Date: Feb 2008 Device: Sony reader 505	Thank you. I tried the soft reset several times but nothing happened. I have also tried plugging it in to the computer again for over 8 hours. When I tried the recharge that did this, the first message on power up said starting up and never went off. So then I plugged it back into the computer and then when unplugged it said USB connected. Perhaps this additional information will help.

11-20-2008, 10:01 AM	#4
jedavis1 Zealot Posts: 103 Karma: 148 Join Date: Aug 2008 Location: Huntington, IN US Device: Sony PRS-505	The problem with plunging it into a laptop/netbook is that it goes to sleep after a short time and turns off any voltage output to the USB ports. If you charge it from the laptop, it needs to be set to be always on and then the PRS505 needs to left on a significant time, sometimes for a 12-24 hours if it completely dead.

11-20-2008, 05:03 PM	#5
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	That is very true, jedavis1; which is why a mains recharge overnight is always the best thing with a reader whose battery has completely drained.

11-21-2008, 05:27 AM	#6
LibraryGoddess Member Posts: 12 Karma: 58 Join Date: Feb 2008 Device: Sony reader 505	I charged again for over 12 hours and made sure the computer was not powering down. Then I did soft reset.Now the reader just says starting up but doesn't do anything. Any ideas? I don't have an ac charger and don't know how I could get one in Thailand.

11-21-2008, 11:31 AM	#7
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Did you charge until the little red light went out? For mains charging, the Sony PSP charger (or a generic version) will work as well as the official one. It is widely available.

11-22-2008, 07:36 AM	#8
LibraryGoddess Member Posts: 12 Karma: 58 Join Date: Feb 2008 Device: Sony reader 505	I recharged again through USB until no red light. Disconnected, soft reset a couple of times and got the starting up screen. That was over an hour ago--nothing else happens. Thanks for any other help you can think of.

11-22-2008, 02:48 PM	#9
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	Connect USB cable, reset and turn on. Do you get to the "USB Connected" screen? If yes, can you see the internal flash drive?

11-23-2008, 12:27 AM	#10
LibraryGoddess Member Posts: 12 Karma: 58 Join Date: Feb 2008 Device: Sony reader 505	No. The red charging light is on but no USB connected--just starting up.

11-23-2008, 04:52 AM	#11
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You need to get a PSP charger. Could you not order one on-line and have it mailed to you?