08-24-2014, 04:58 AM
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#1 |
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Junior Member
 Posts: 3
Karma: 10
Join Date: Dec 2013
Device: Kindledx
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Calibre Crashing at start up
This is what appears when I try to start Calibre
Problem signature: Problem Event Name: APPCRASH Application Name: calibre.exe Application Version: 2.0.0.0 Application Timestamp: 53f6ba2a Fault Module Name: Qt5Core.dll Fault Module Version: 5.3.1.0 Fault Module Timestamp: 53df5d20 Exception Code: c000001d Exception Offset: 001981ee OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 5129 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Any hepl will be much appresiated |
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08-24-2014, 05:02 AM
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#2 |
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creator of calibre
 
Posts: 43,990
Karma: 22669822
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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08-24-2014, 05:19 AM
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#3 |
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null operator (he/him)
Posts: 20,652
Karma: 26966376
Join Date: Mar 2012
Location: Sydney Australia
Device: none
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@Gazza1158 I think c000001d is an illegal instruction. It can be caused by running 64-bit software on a 32-bit system. You can run a 32-bit program on a 64-bit system, but not vice versa.
Control Panel\System and Security\System will tell you of you have 32-bit or 64bit Windows. Suggest you uninstall calibre (you wont lose anything), re download the appropriate version and reinstall BR |
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08-24-2014, 06:09 AM
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#4 |
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Junior Member
Posts: 3
Karma: 10
Join Date: Dec 2013
Device: Kindledx
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Thank you for the two quick responces.
I preformed the fixes to the letter and nothing has changed. I even tried the Debug and the same fault occurred during the debugging. As for the correct version of Calibre. I went to the alternative download site and got the 32bit version. Uninstalled Calibre, restart windows, re-installed Calibre only to get the same error, thanks again for any and all assistance. 
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08-24-2014, 06:15 AM
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#5 |
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creator of calibre
Posts: 43,990
Karma: 22669822
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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What version of windows are you on?
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08-24-2014, 06:19 AM
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#6 |
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Grand Sorcerer
Posts: 11,773
Karma: 7029857
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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And what processor (CPU) do you have? If it is an AMD processor made before 2003 then it doesn't support the SSE2 instructions that apparently Qt5 requires.
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08-24-2014, 06:25 AM
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#7 |
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Junior Member
Posts: 3
Karma: 10
Join Date: Dec 2013
Device: Kindledx
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chaley i'm afraid you me be right. I am an invalid and can not afford a decent computer.
I think I have a AMD 2500+ plus chip and is quite old with only 2megs of ram. I will probably go back to the older version of Calibre and live with that. Thank you for all your Help |
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