Faulty PW2 screen?

Hullywood · 12-04-2013, 01:55 PM

I bought two kindle paperwhite 2013 models last week, one for my girlfriend and one for myself. Mine seems to have a screen fault and wondered If anyone has seen this before and if it is fixable at home or do I have to send it back?

Thanks

fearindex · 12-04-2013, 01:58 PM

...what is the screen in particular? Pin-holes (bright specks), excessive LED variances in the bottom of the screen, otherwise uneven lighting, dust inside the screen? All these are quite usual faults mentioned in fault reports online. Hard to say how common in total statistics, of course.

Kindle PW2 (and PW1), of course, seem quite controversial products known for a larger-than-usual variance between screen quality and all sorts of anomalies that people report all the time.

Usually none of the anomalies are in any way fixable at home. The best policy is contact the seller for replacement.

Hullywood · 12-04-2013, 02:30 PM

Quote:

Originally Posted by fearindex

...what is the screen in particular? Pin-holes (bright specks), excessive LED variances in the bottom of the screen, otherwise uneven lighting, dust inside the screen? All these are quite usual faults mentioned in fault reports online. Hard to say how common in total statistics, of course.

Kindle PW2 (and PW1), of course, seem quite controversial products known for a larger-than-usual variance between screen quality and all sorts of anomalies that people report all the time.

Usually none of the anomalies are in any way fixable at home. The best policy is contact the seller for replacement.

Thank you for your response, I have posted a photo of the issue above.

HarryT · 12-04-2013, 02:36 PM

The screen is misaligned. It's an mechanical assembly problem. Return it to Amazon.

Hullywood · 12-04-2013, 03:20 PM

Ok will return to store. Thank you for all your responses! Much appreciated!

Belle2Be · 12-04-2013, 03:26 PM

Why was the photo removed? I want to see whats wrong lol

fearindex · 12-04-2013, 03:29 PM

Quote:

Originally Posted by Belle2Be

Why was the photo removed? I want to see whats wrong lol

Likely it was of the wrong dimensions for this site.

My feature request to administration would be that removed images would leave the image link intact. That would seem like a win-win situation.

It seems like a disservice to readers to remove the informative content of images entirely, just because displaying them in-line would break the layout.

Anyway, one more pet-peeve with PWs has been the tilted/crooked screens and screens misplaced inside the frame. I wonder if this was one of those.

HarryT · 12-04-2013, 03:50 PM

The screen is misplaced vertically within the frame, leaving a strip of light visible at the bottom.

ucfgrad93 · 12-04-2013, 10:40 PM

Quote:

Originally Posted by HarryT

The screen is misplaced vertically within the frame, leaving a strip of light visible at the bottom.

That doesn't explain why the photo was removed. Like Belle2Be I would like to see what it looks like.

JSWolf · 12-04-2013, 10:42 PM

The thread is worthless/useless without the photo. Whichever moderator that deleted the photo should be given a timeout.

HarryT · 12-05-2013, 03:49 AM

As the Posting Guidelines clearly state:

Quote:

Images included in posts must be no more than 600x600 pixels.

Images which violate this will be deleted, regardless of how meaningless a thread becomes without them. Anyone who doesn't want an image to be deleted simply has to obey the rules and it won't be.

Finally, a reminder that, as the Posting Guidelines also clearly state:

Quote:

...discussions or questions about the actions of the Moderating Team are not permitted on open forum. Moderation actions are confidential between the team and the member in question. If you have any questions about an action, please address them to the team or other member by Private Message.

Please take note of this.

JSWolf · 12-05-2013, 04:34 AM

delete post

HarryT · 12-05-2013, 04:37 AM

Which part of "discussions or questions about the actions of the Moderating Team are not permitted on open forum" is it that you're failing to understand, Jon?

Hullywood · 12-06-2013, 03:03 AM

I have re-uploaded the image.

Thank you.

HarryT · 12-06-2013, 03:38 AM

Thanks - it's now properly-sized for the forum.

12-04-2013, 01:55 PM	#1
Hullywood Junior Member Posts: 9 Karma: 10 Join Date: Nov 2012 Device: Kindle Touch, Kindle PW2	Faulty PW2 screen? I bought two kindle paperwhite 2013 models last week, one for my girlfriend and one for myself. Mine seems to have a screen fault and wondered If anyone has seen this before and if it is fixable at home or do I have to send it back? Thanks Last edited by Hullywood; 12-13-2013 at 02:17 AM. Reason: Added image

12-05-2013, 04:34 AM	#12
JSWolf Resident Curmudgeon Posts: 73,835 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	delete post Last edited by JSWolf; 12-05-2013 at 04:53 AM.

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12-04-2013, 01:58 PM	#2
fearindex Addict Posts: 207 Karma: 279043 Join Date: Oct 2013 Device: Kindle(s)	...what is the screen in particular? Pin-holes (bright specks), excessive LED variances in the bottom of the screen, otherwise uneven lighting, dust inside the screen? All these are quite usual faults mentioned in fault reports online. Hard to say how common in total statistics, of course. Kindle PW2 (and PW1), of course, seem quite controversial products known for a larger-than-usual variance between screen quality and all sorts of anomalies that people report all the time. Usually none of the anomalies are in any way fixable at home. The best policy is contact the seller for replacement.

12-04-2013, 02:36 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The screen is misaligned. It's an mechanical assembly problem. Return it to Amazon.

12-04-2013, 03:20 PM	#5
Hullywood Junior Member Posts: 9 Karma: 10 Join Date: Nov 2012 Device: Kindle Touch, Kindle PW2	Ok will return to store. Thank you for all your responses! Much appreciated!

12-04-2013, 03:26 PM	#6
Belle2Be Peace, Love, and Books Posts: 355 Karma: 1242738 Join Date: Sep 2010 Device: Kindle 3(3g), NookColor	Why was the photo removed? I want to see whats wrong lol

12-04-2013, 03:50 PM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The screen is misplaced vertically within the frame, leaving a strip of light visible at the bottom.

12-04-2013, 10:42 PM	#10
JSWolf Resident Curmudgeon Posts: 73,835 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	The thread is worthless/useless without the photo. Whichever moderator that deleted the photo should be given a timeout.

12-05-2013, 04:37 AM	#13
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Which part of "discussions or questions about the actions of the Moderating Team are not permitted on open forum" is it that you're failing to understand, Jon?

12-06-2013, 03:03 AM	#14
Hullywood Junior Member Posts: 9 Karma: 10 Join Date: Nov 2012 Device: Kindle Touch, Kindle PW2	I have re-uploaded the image. Thank you.

12-06-2013, 03:38 AM	#15
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Thanks - it's now properly-sized for the forum.