Glo New firmware downloaded but not applied

ploum · 04-26-2013, 07:19 AM

Hello,

I'm currently using the Kobo Glo (by Fnac, bought in Belgium). The firmware is 2.4.0.

Last week, I saw that it did two heavy download and, indeed, when I plug the kobo in my computer, I can see in the .kobo folder, two files:*kobo-update-2.5.0.zip and kobo-update-2.5.1.zip.

But, even after multiple reboot, I'm still running the firmware 2.4.0.

Any idea on what is happening there?

Thanks

ploum · 04-26-2013, 07:29 AM

Answering to myself because:*I removed the two zip files from the device and manually hit the sync button.

It then redownloaded then and asked me if I wanted to upgrade.

So the fix is easy:*remove the zip files from the device.

davidfor · 04-26-2013, 07:56 AM

There has been a bug lately in the WiFi download of firmware. It gets to 100% and hangs. Usually trying again will work properly. Though at least one person has had to do it a third time. But I think cleaning up like that was a good idea.

Was there a log file in the .kobo directory? Kobo are looking at this and it might help them.

simond · 04-26-2013, 08:44 AM

Quote:

Originally Posted by davidfor

There has been a bug lately in the WiFi download of firmware. It gets to 100% and hangs. Usually trying again will work properly. Though at least one person has had to do it a third time. But I think cleaning up like that was a good idea.

Was there a log file in the .kobo directory? Kobo are looking at this and it might help them.

Yep, that's happened to me the last few times, I just reset it and often it just works, not confidence inspiring though...

ploum · 04-28-2013, 05:24 AM

I've tried multiple times without success before removing the zip files. Indeed, there was log files but I removed them too, unfortunately.

04-26-2013, 07:19 AM	#1
ploum Zealot Posts: 147 Karma: 22818 Join Date: Apr 2013 Device: Pocketbook Touch HD 3 + koreader	New firmware downloaded but not applied Hello, I'm currently using the Kobo Glo (by Fnac, bought in Belgium). The firmware is 2.4.0. Last week, I saw that it did two heavy download and, indeed, when I plug the kobo in my computer, I can see in the .kobo folder, two files:*kobo-update-2.5.0.zip and kobo-update-2.5.1.zip. But, even after multiple reboot, I'm still running the firmware 2.4.0. Any idea on what is happening there? Thanks

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04-26-2013, 07:29 AM	#2
ploum Zealot Posts: 147 Karma: 22818 Join Date: Apr 2013 Device: Pocketbook Touch HD 3 + koreader	Answering to myself because:I removed the two zip files from the device and manually hit the sync button. It then redownloaded then and asked me if I wanted to upgrade. So the fix is easy:remove the zip files from the device.

04-26-2013, 07:56 AM	#3
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	There has been a bug lately in the WiFi download of firmware. It gets to 100% and hangs. Usually trying again will work properly. Though at least one person has had to do it a third time. But I think cleaning up like that was a good idea. Was there a log file in the .kobo directory? Kobo are looking at this and it might help them.

04-28-2013, 05:24 AM	#5
ploum Zealot Posts: 147 Karma: 22818 Join Date: Apr 2013 Device: Pocketbook Touch HD 3 + koreader	I've tried multiple times without success before removing the zip files. Indeed, there was log files but I removed them too, unfortunately.