M92 - Screen died, where to repair?

leifern · 02-20-2013, 10:57 AM

My reader screen died 1 week ago 1 month over warranty (13 months since I bought the device). Where can i get my reader repaired. Found ereader-store.de. Any experiences using them?

Anyone repaired the screen themselves?
Is it possible to just buy the screen and install it on my own?

Randy11 · 02-20-2013, 11:03 AM

Booxtor (http://ereader-store.de/en/) said that you can't change yourself the screen because some setting are needed, some depends of the screen's batch like voltage setting.

Booxtor has already change some screens. It's a good address.

pepe_alter_ego · 02-20-2013, 11:06 AM

See the "Are e-ink screens interchangeable?" thread for some technical informations.

leifern · 04-09-2013, 03:41 PM

Just an update to whot happened. Got an answer from sales@onyxboox.com. The warranty was not valid (13 months), but they would repair the screen for $100 + shipmant cost one way. i agreed and got the device back today (actually a new device). the total cost for me mounted to around $200 (including $50 fee from customs when I received the device).
It took 2 months, but can-t complain on the result. They kept their bargain after all, but had to nag to get information about progress.

janek · 04-09-2013, 04:29 PM

del del

02-20-2013, 10:57 AM	#1
leifern Junior Member Posts: 7 Karma: 10 Join Date: Feb 2013 Device: Boox M92	M92 - Screen died, where to repair? My reader screen died 1 week ago 1 month over warranty (13 months since I bought the device). Where can i get my reader repaired. Found ereader-store.de. Any experiences using them? Anyone repaired the screen themselves? Is it possible to just buy the screen and install it on my own?

04-09-2013, 04:29 PM	#5
janek Groupie Posts: 175 Karma: 23456 Join Date: Feb 2012 Device: Boox m92	del del Last edited by janek; 04-10-2013 at 03:08 PM.

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02-20-2013, 11:03 AM	#2
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Booxtor (http://ereader-store.de/en/) said that you can't change yourself the screen because some setting are needed, some depends of the screen's batch like voltage setting. Booxtor has already change some screens. It's a good address.

02-20-2013, 11:06 AM	#3
pepe_alter_ego Zealot Posts: 121 Karma: 6899 Join Date: Nov 2012 Device: Onyx Boox M92, Kindle Paperwhite 1 (Wi-Fi)	See the "Are e-ink screens interchangeable?" thread for some technical informations.

04-09-2013, 03:41 PM	#4
leifern Junior Member Posts: 7 Karma: 10 Join Date: Feb 2013 Device: Boox M92	Just an update to whot happened. Got an answer from sales@onyxboox.com. The warranty was not valid (13 months), but they would repair the screen for $100 + shipmant cost one way. i agreed and got the device back today (actually a new device). the total cost for me mounted to around $200 (including $50 fee from customs when I received the device). It took 2 months, but can-t complain on the result. They kept their bargain after all, but had to nag to get information about progress.

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