Troubleshooting Deleted docs are still showing on device

lukasik · 12-25-2013, 07:05 AM

Is there a way how to remove personal documents from device?
If I delete them normally they are still in collection.

The gray one was deleted.

HarryT · 12-25-2013, 07:26 AM

When you delete a personal doc, it's still in Amazon's "Cloud" storage and available to download - that's what being displayed in grey indicates. It has been deleted from the device.

If you want to delete it from the Cloud, you can do so from the "Manage Your Kindle" page on the Amazon web site.

lukasik · 12-25-2013, 07:53 AM

I want to keep that doc in Amazon cloud but I don't want to see it in device

HarryT · 12-25-2013, 08:12 AM

You won't see it, except when you look at the collection. It will not be shown in any of the other "Views" on the homepage (Author, Title, or Recent).

eschwartz · 12-25-2013, 03:31 PM

Blame the Cloud Collections update in the PW2 firmware v5.4.2 -- until Amazon fixes this (if ever) all collections will show their archived members as well.

If you desire to do so, and have the patience/inclination, then jailbreak your Kindle and follow the directions here: http://ixtab.tk/kindle-touch-images/PW2/README.txt to revert back to the 5.4.0 firmware. Since it does not have Cloud Collections, this should be fixed.

WARNING: This is going to require technical stuff, there is no packaged update, yet. The Kindle developers corner is working on it, I believe...

12-25-2013, 07:05 AM	#1
lukasik Junior Member Posts: 2 Karma: 10 Join Date: Nov 2013 Device: PW2	Deleted docs are still showing on device Is there a way how to remove personal documents from device? If I delete them normally they are still in collection. The gray one was deleted. Attached Thumbnails

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12-25-2013, 07:26 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	When you delete a personal doc, it's still in Amazon's "Cloud" storage and available to download - that's what being displayed in grey indicates. It has been deleted from the device. If you want to delete it from the Cloud, you can do so from the "Manage Your Kindle" page on the Amazon web site.

12-25-2013, 07:53 AM	#3
lukasik Junior Member Posts: 2 Karma: 10 Join Date: Nov 2013 Device: PW2	I want to keep that doc in Amazon cloud but I don't want to see it in device

12-25-2013, 08:12 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You won't see it, except when you look at the collection. It will not be shown in any of the other "Views" on the homepage (Author, Title, or Recent).

12-25-2013, 03:31 PM	#5
eschwartz Ex-Helpdesk Junkie Posts: 19,422 Karma: 85397180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Blame the Cloud Collections update in the PW2 firmware v5.4.2 -- until Amazon fixes this (if ever) all collections will show their archived members as well. If you desire to do so, and have the patience/inclination, then jailbreak your Kindle and follow the directions here: http://ixtab.tk/kindle-touch-images/PW2/README.txt to revert back to the 5.4.0 firmware. Since it does not have Cloud Collections, this should be fixed. WARNING: This is going to require technical stuff, there is no packaged update, yet. The Kindle developers corner is working on it, I believe...

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