11-12-2008, 07:23 AM | #1 |
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Can not install Sony ebook library on Vista Home Premium 32-bit
Before you send me to the sticky topic for manual installation I have to say -been there done that, and it does not work. No matter how I install the software when I start it it just hangs in memory without ever showing up any window at all. Any ideas?
I have windows vista home premium SP1 32-bit. |
11-12-2008, 10:52 AM | #2 | |
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Is this a brand new install, meaning you never had this on your PC before at all? Did you check your DEP settings? Does is hang or just open and close? The process is still running or it doesn't load at all? BOb |
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11-12-2008, 12:01 PM | #3 | ||
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I tuned that off. It hangs during startup. It never shows main window it is just visible as a process in task manager. And I have to kill it from there. |
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11-12-2008, 12:17 PM | #4 | |
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Are the any error messages in your event viewer for this application? BOb |
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11-12-2008, 12:56 PM | #5 | ||
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I tried disabling anti virus and that did not help so I'm out of ideas.... |
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11-12-2008, 01:12 PM | #6 | |
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BOb |
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11-12-2008, 01:45 PM | #7 | |
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Here is a screenshot of my task manager |
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11-12-2008, 01:49 PM | #8 |
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Is it possible to change the OS language to English? This may be the issue.
BOb |
11-12-2008, 02:47 PM | #9 | |
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But since I do not have any other idea I'll try switching the language... |
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11-12-2008, 03:18 PM | #10 | |
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I'm giving up here... |
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11-12-2008, 11:00 PM | #11 | |
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BOb |
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12-25-2008, 11:23 AM | #12 |
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I am also experiencing this exact same issue. I am running an English version of Vista. I have followed all of the uninstall / reinstall steps, without any success. Very frustrating.
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12-25-2008, 02:50 PM | #13 |
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I had a similar issue, I downloaded the software directly from Sony, and it installed with no issues.
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12-26-2008, 05:32 AM | #14 |
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I also downloaded software from sony website and no luck. Still does not work...
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01-27-2009, 01:44 AM | #15 |
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Tagging thread as I'm now also getting no joy from the Sony's Lovely :cough: EBook software.
DEP off no joy Install / Run as Administrator no joy Event View Log Code:
The program eBook Library.exe version 2.5.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1510 Start Time: 01c98047ed523ee1 Termination Time: 5 Code:
Faulting application eBook Library.exe, version 2.5.0.0, time stamp 0x48c71e1f, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00068915, process id 0x10cc, application start time 0x01c98047de7688e1. |
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