Classic Angry

weasty · 06-14-2010, 07:38 PM

I can't purchase any ebooks from barnes and noble i can't view my library I cant download anything i basically can do nothing with my barnes and noble stuff i call customer service and get a recording that they are unable to help me to to some stupid crap bout maintenance this is ridiculous.

boswd · 06-14-2010, 09:46 PM

well you are going to have to give us just a tad bit more details than basic venting.

bgalbrecht · 06-14-2010, 10:14 PM

B&N's central ebook library servers are currently down, and they apparently have no idea when they will be back up. I'm sure they're working on it, and will have it back up as soon as they can.

CDolan22 · 06-15-2010, 03:32 AM

Yeah I downloaded a James Patterson book at 4 PM on June 14 and it said the purchase went through after a few tries. I then turned my nook on around at 3 AM on the 15th and the book is nowhere to be found. I purchased again thinking maybe it did not go through and it said the purchase was good, would be delivered shortly. The nook is stuck in "checking for new BN content" and will not get me my book. Technical Difficulty message was given to me when I called customer service. I have never heard of technical difficulty going on for 11 hours and I agree that it is ridiculous.

Poppa1956 · 06-20-2010, 12:51 AM

Quote:

Originally Posted by weasty

I can't purchase any ebooks from barnes and noble i can't view my library I cant download anything i basically can do nothing with my barnes and noble stuff i call customer service and get a recording that they are unable to help me to to some stupid crap bout maintenance this is ridiculous.

If the problem was the B&N servers, it should have resolved by now. Has it?

lionel47 · 06-20-2010, 11:31 AM

Quote:

Originally Posted by Poppa1956

If the problem was the B&N servers, it should have resolved by now. Has it?

I bought a book yesterday. Everything seems fine.

06-14-2010, 07:38 PM	#1
weasty Enthusiast Posts: 45 Karma: 21776 Join Date: Feb 2009 Location: Minnesota Device: Kindle paper white, kobo mini, nook glo, iPad 3	Angry I can't purchase any ebooks from barnes and noble i can't view my library I cant download anything i basically can do nothing with my barnes and noble stuff i call customer service and get a recording that they are unable to help me to to some stupid crap bout maintenance this is ridiculous.

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06-14-2010, 09:46 PM	#2
boswd Banned Posts: 2,391 Karma: 1001781 Join Date: May 2010 Device: The Nook, Nook color and Droid X	well you are going to have to give us just a tad bit more details than basic venting.

06-14-2010, 10:14 PM	#3
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	B&N's central ebook library servers are currently down, and they apparently have no idea when they will be back up. I'm sure they're working on it, and will have it back up as soon as they can.

06-15-2010, 03:32 AM	#4
CDolan22 Junior Member Posts: 2 Karma: 10 Join Date: Jun 2010 Device: Nook	Yeah I downloaded a James Patterson book at 4 PM on June 14 and it said the purchase went through after a few tries. I then turned my nook on around at 3 AM on the 15th and the book is nowhere to be found. I purchased again thinking maybe it did not go through and it said the purchase was good, would be delivered shortly. The nook is stuck in "checking for new BN content" and will not get me my book. Technical Difficulty message was given to me when I called customer service. I have never heard of technical difficulty going on for 11 hours and I agree that it is ridiculous.

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