Weird sunlight side-effect on my K2

delphidb96 · 08-20-2010, 01:29 PM

Okay,

I was sitting outside this morning, reading, but my K2 was in shadow. As I sat there, the Sun rose enough that the top part of the display popped into sunlight. And when I went to do a Next-Page, the part of the display *in* the bright sunlight faded to near invisibility. When I pulled all of it back into the shade and did a Prev-Page/Next-Page, the problem disappeared. I didn't have a camera at that time, but when I went to my home office where the camera was, there was a strip of sunlight that had been filtered through Low-E dual-pane window glass. So I took a picture of the (much-reduced) effect there. As you can see from the image, there's a diagonal swath of less-black letters.

Anyone else seen this happen in sunlight? The K2 is just over 15 months old.

Derek

bjones6416 · 08-20-2010, 01:38 PM

I think there's been a known problem with some e-ink screens with the sun fade issue. I haven't heard so much about the kindles, but I know in the Sony forums there's been a lot of discussion -- go over there and search "sun fade."

Sony replaces units that have the sun fading, from what I understand, because it's a factory defect. I bet Amazon will too.

Anarel · 08-20-2010, 01:45 PM

I had a few kindle 2's with that issue. Sun-fade, or the vampire syndrome. It affected a small batch of Kindles.

Call Kindle CS, they should replace it for you, they did ( four times) for me ^^.

delphidb96 · 08-20-2010, 01:47 PM

Quote:

Originally Posted by Anarel

I had a few kindle 2's with that issue. Sun-fade, or the vampire syndrome. It affected a small batch of Kindles.

Call Kindle CS, they should replace it for you, they did ( four times) for me ^^.

Good to know! It was just so 'weird', y'know???

Derek

Anarel · 08-20-2010, 01:50 PM

Quote:

Originally Posted by delphidb96

Good to know! It was just so 'weird', y'know???

Derek

I know. Don't let some KCS rep tell you that it's your fault. Most of the time Kindle CS is amazing, but the third time it happened, the guy I got told me that I shouldn't take it out when its hot out, that it wasn't meant to be used in direct sunlight, and that I needed to evaluate my expectations for the device.

Me: o_o.... I hung up and called back and spoke to someone else who was more than happy to send me another.

TallMomof2 · 08-20-2010, 08:54 PM

I replaced my K2 because of the sun fade issue. The replacement is fine.

08-20-2010, 01:29 PM	#1
delphidb96 Wizard Posts: 2,999 Karma: 300001 Join Date: Jan 2007 Location: Citrus Heights, California Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V	Weird sunlight side-effect on my K2 Okay, I was sitting outside this morning, reading, but my K2 was in shadow. As I sat there, the Sun rose enough that the top part of the display popped into sunlight. And when I went to do a Next-Page, the part of the display in the bright sunlight faded to near invisibility. When I pulled all of it back into the shade and did a Prev-Page/Next-Page, the problem disappeared. I didn't have a camera at that time, but when I went to my home office where the camera was, there was a strip of sunlight that had been filtered through Low-E dual-pane window glass. So I took a picture of the (much-reduced) effect there. As you can see from the image, there's a diagonal swath of less-black letters. Anyone else seen this happen in sunlight? The K2 is just over 15 months old. Derek Attached Thumbnails

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08-20-2010, 01:38 PM	#2
bjones6416 ↓↓ Skirt!! Earrings!! Posts: 3,394 Karma: 17432172 Join Date: Jun 2009 Location: Georgia, USA Device: Acer netbook, JetBook Lite, Sony PRS-300, Kindle 2, Kindle Fire	I think there's been a known problem with some e-ink screens with the sun fade issue. I haven't heard so much about the kindles, but I know in the Sony forums there's been a lot of discussion -- go over there and search "sun fade." Sony replaces units that have the sun fading, from what I understand, because it's a factory defect. I bet Amazon will too.

08-20-2010, 01:45 PM	#3
Anarel Evangelist Posts: 424 Karma: 61399 Join Date: Dec 2009 Device: K1, GKDX, K3	I had a few kindle 2's with that issue. Sun-fade, or the vampire syndrome. It affected a small batch of Kindles. Call Kindle CS, they should replace it for you, they did ( four times) for me ^^.

08-20-2010, 08:54 PM	#6
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	I replaced my K2 because of the sun fade issue. The replacement is fine.