Glo one book added and one deletes

intipuss · 03-12-2013, 03:29 PM

I bought a Kobo Glo 8 weeks ago and after a few weeks when I loaded a new book from Calibre onto my Kobo another book was deleted! I used my 64 bit mian computer and my 32 bit laptop and the same thing happens. I called Kobo who were no help, and the took my Kobo back to the shop today and got a new one . After setup was complete I was loading the first 25 books from Calibre & the exact same thing happened. One book on one book off!
Is it me, Calibre or the Kobo????
any ideas????
many thanks
Intipuss

tshering · 03-12-2013, 04:11 PM

Did you try copying a book onto the reader without using Calibre?

intipuss · 03-12-2013, 08:50 PM

will Adobe Digital & get back to you

intipuss · 03-12-2013, 08:55 PM

Have just tried to load books via Adobe Digital software and it freezes on both computer and laptop. I forgot it did this with the last Kobo as well.
any ideas?

davidfor · 03-12-2013, 10:02 PM

tshering's suggestion was to manually copy the book. So just drag-and-drop the book onto the devices drive when it is connected.

When you use calibre, can you check the following:

- After sending the book, look on the devices drive and make sure the book is there and named as you would expect from the save template. And whether all the previous books are on the device.

- After disconnection the device, does the processing screen show?

- Does the new book appear in the first place on the mosaic on the device?

- Can you check through the library list that the books aren't listed somewhere there?

- When you reconnect, is the "disappearing" book in the file system of the device?

03-12-2013, 03:29 PM	#1
intipuss Junior Member Posts: 8 Karma: 10 Join Date: Mar 2013 Device: kobo glo	one book added and one deletes I bought a Kobo Glo 8 weeks ago and after a few weeks when I loaded a new book from Calibre onto my Kobo another book was deleted! I used my 64 bit mian computer and my 32 bit laptop and the same thing happens. I called Kobo who were no help, and the took my Kobo back to the shop today and got a new one . After setup was complete I was loading the first 25 books from Calibre & the exact same thing happened. One book on one book off! Is it me, Calibre or the Kobo???? any ideas???? many thanks Intipuss

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03-12-2013, 04:11 PM	#2
tshering Wizard Posts: 3,489 Karma: 2914715 Join Date: Jun 2012 Device: kobo touch	Did you try copying a book onto the reader without using Calibre?

03-12-2013, 08:50 PM	#3
intipuss Junior Member Posts: 8 Karma: 10 Join Date: Mar 2013 Device: kobo glo	will Adobe Digital & get back to you

03-12-2013, 08:55 PM	#4
intipuss Junior Member Posts: 8 Karma: 10 Join Date: Mar 2013 Device: kobo glo	Have just tried to load books via Adobe Digital software and it freezes on both computer and laptop. I forgot it did this with the last Kobo as well. any ideas?

03-12-2013, 10:02 PM	#5
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	tshering's suggestion was to manually copy the book. So just drag-and-drop the book onto the devices drive when it is connected. When you use calibre, can you check the following: - After sending the book, look on the devices drive and make sure the book is there and named as you would expect from the save template. And whether all the previous books are on the device. - After disconnection the device, does the processing screen show? - Does the new book appear in the first place on the mosaic on the device? - Can you check through the library list that the books aren't listed somewhere there? - When you reconnect, is the "disappearing" book in the file system of the device?

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