02-18-2014, 02:27 AM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Feb 2014
Device: Kindle DX
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Can't update my Kindle DXG to 2.5.8
Hi!
I just bought an old Kindle DXG with firmware version 2.5.5 I tried to update it to 2.5.8, but failed, maybe because the previous owner installed some 3rd party software. Is there any way to perform the update without knowing what the troubled software is? Thanks! |
02-18-2014, 03:25 PM | #2 |
Thunder Down Under
Posts: 210
Karma: 29154
Join Date: Jun 2010
Device: kindle dxg, K3, K4nt, iPhone
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Maybe try a factory reset (menu/settings/menu/factory reset) and then try to update again. If you have books/files you want to save you need to save them to your PC before doing this because the factory reset will erase them.
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