Calibre won't start in WinXP

soup82 · 09-17-2010, 05:18 PM

Calibre 0.7.18

Would not install. Would get to the end and then roll everything back. Terminated the install right when it started to roll back. Would not start, gave the following error message.

---------------------------
Error
---------------------------
Python function terminated unexpectedly

No module named metadata.meta (Error Code: 1)

---------------------------
OK
---------------------------

Ran debug and is said the same as above.

Any help?

Thanks,

Patrick

kovidgoyal · 09-17-2010, 06:05 PM

uninsyall, delete c:\Program files\calibre and c:\Program files\calibre2

reinstall

soup82 · 09-18-2010, 01:25 AM

No uninstall settings, deleted all directories, did a deep search for all calibre files, deleted them, including prefetch, etc. Cleaned registry of all calibre references. Downloaded 0.7.19. Disconnected from internet, turned off firewall and antivirus.

Attempted to reinstall. Same problem. I see this problem is not just with my computer, but listed in other threads on this forum. Thank you for your time, I'll come back in a few months and hope it works better.

Patrick

GeoffC · 09-18-2010, 01:35 AM

Quote:

Originally Posted by soup82

No uninstall settings, deleted all directories, did a deep search for all calibre files, deleted them, including prefetch, etc. Cleaned registry of all calibre references. Downloaded 0.7.19. Disconnected from internet, turned off firewall and antivirus.

Attempted to reinstall. Same problem. I see this problem is not just with my computer, but listed in other threads on this forum. Thank you for your time, I'll come back in a few months and hope it works better.

Patrick

Huh !

I've used Calibre on XP, XP Pro, Vista and now Win 7 ... you must be unlucky ! ....

DoctorOhh · 09-18-2010, 02:17 AM

Quote:

Originally Posted by soup82

I see this problem is not just with my computer, but listed in other threads on this forum. Thank you for your time, I'll come back in a few months and hope it works better.

This is a problem unique to your computer. "No module named metadata.meta (Error Code: 1)" is not a common problem listed elsewhere on this forum. There are a million plus users, a plurality that use Windows XP. Wait a few months or not, calibre most likely won't work until you troubleshoot your system to find out why this is happening.

Hopefully Kovid might have another idea why you have this problem.

kovidgoyal · 09-18-2010, 02:26 AM

that error indicates two conflicting calibre installs, hence my advice about uninstalling deleting and re-installing.

09-17-2010, 05:18 PM	#1
soup82 Junior Member Posts: 2 Karma: 10 Join Date: Sep 2010 Device: Kindle	Calibre won't start in WinXP Calibre 0.7.18 Would not install. Would get to the end and then roll everything back. Terminated the install right when it started to roll back. Would not start, gave the following error message. --------------------------- Error --------------------------- Python function terminated unexpectedly No module named metadata.meta (Error Code: 1) --------------------------- OK --------------------------- Ran debug and is said the same as above. Any help? Thanks, Patrick

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09-17-2010, 06:05 PM	#2
kovidgoyal creator of calibre Posts: 43,842 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	uninsyall, delete c:\Program files\calibre and c:\Program files\calibre2 reinstall

09-18-2010, 01:25 AM	#3
soup82 Junior Member Posts: 2 Karma: 10 Join Date: Sep 2010 Device: Kindle	No uninstall settings, deleted all directories, did a deep search for all calibre files, deleted them, including prefetch, etc. Cleaned registry of all calibre references. Downloaded 0.7.19. Disconnected from internet, turned off firewall and antivirus. Attempted to reinstall. Same problem. I see this problem is not just with my computer, but listed in other threads on this forum. Thank you for your time, I'll come back in a few months and hope it works better. Patrick

09-18-2010, 02:26 AM	#6
kovidgoyal creator of calibre Posts: 43,842 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	that error indicates two conflicting calibre installs, hence my advice about uninstalling deleting and re-installing.

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