Kobo not recognized by Calibre (or Kobo desktop app)

spiffy05 · 06-05-2011, 10:59 PM

Hey all,

I've searched and searched but haven't been able to find an answer to this issue. I have a brand new Kobo Wireless, and it won't connect to Calibre. I have the following log:

Looking for devices...
(8759L, 16737L, 272L, u'Kobo', u'eReader', u'KBN647132S21732')
Detected possible device KOBO

Devices possibly connected: Kobo Reader Device Interface,
Trying to open Kobo Reader Device Interface ... Unable to open device <calibre.devices.kobo.driver.KOBO object at 0x108d32f10>
Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 145, in do_connect
File "site-packages/calibre/devices/usbms/device.py", line 723, in open
File "site-packages/calibre/devices/usbms/device.py", line 455, in open_osx
File "site-packages/calibre/devices/usbms/device.py", line 447, in osx_bsd_names
File "site-packages/calibre/devices/usbms/device.py", line 401, in _osx_bsd_names
DeviceError: Could not detect BSD names for Kobo Reader Device Interface. Try rebooting.

I've tried rebooting the device, and my Mac itself, to no avail. Any suggestions?? Thanks in advance.

kovidgoyal · 06-06-2011, 08:13 AM

If your Kobo is not being mounted as a disk by OS X, then calibre cannot connect to it. You need to contact Kobo for support.

spiffy05 · 06-06-2011, 11:43 AM

The strange part is that it is mounted according to the OS X system, but not in Finder itself.

After a lot of searching, I came across a support item on the Kobo pages that suggested using the usb cable that came with the device (as opposed to a 3rd party cable). That seemed to work flawlessly. Very frustrating, but hopefully I won't have the issue again.

Cheers.

06-05-2011, 10:59 PM	#1
spiffy05 Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Device: Kobo, Kobo Wireless	Kobo not recognized by Calibre (or Kobo desktop app) Hey all, I've searched and searched but haven't been able to find an answer to this issue. I have a brand new Kobo Wireless, and it won't connect to Calibre. I have the following log: Looking for devices... (8759L, 16737L, 272L, u'Kobo', u'eReader', u'KBN647132S21732') Detected possible device KOBO Devices possibly connected: Kobo Reader Device Interface, Trying to open Kobo Reader Device Interface ... Unable to open device <calibre.devices.kobo.driver.KOBO object at 0x108d32f10> Traceback (most recent call last): File "site-packages/calibre/gui2/device.py", line 145, in do_connect File "site-packages/calibre/devices/usbms/device.py", line 723, in open File "site-packages/calibre/devices/usbms/device.py", line 455, in open_osx File "site-packages/calibre/devices/usbms/device.py", line 447, in osx_bsd_names File "site-packages/calibre/devices/usbms/device.py", line 401, in _osx_bsd_names DeviceError: Could not detect BSD names for Kobo Reader Device Interface. Try rebooting. I've tried rebooting the device, and my Mac itself, to no avail. Any suggestions?? Thanks in advance.

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06-06-2011, 08:13 AM	#2
kovidgoyal creator of calibre Posts: 43,844 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	If your Kobo is not being mounted as a disk by OS X, then calibre cannot connect to it. You need to contact Kobo for support.

06-06-2011, 11:43 AM	#3
spiffy05 Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Device: Kobo, Kobo Wireless	The strange part is that it is mounted according to the OS X system, but not in Finder itself. After a lot of searching, I came across a support item on the Kobo pages that suggested using the usb cable that came with the device (as opposed to a 3rd party cable). That seemed to work flawlessly. Very frustrating, but hopefully I won't have the issue again. Cheers.

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