SD Card in the wrong language

Stensie4JC · 09-16-2009, 01:18 AM

I got my pocket pro today. It's lovely and so far works great. My only disappointment was the SD card. Though others who pre-ordered received an SD card with 300 English public domain books, mine is in Chinese. Ironically, my husband is Chinese, but he is not a reader like me, and even if he were I don't want to share my new toy! I was just wondering if anyone else had this happen?

Phogg · 09-16-2009, 08:31 AM

Hmmm.

Did you pay with a credit card in his name which showed his ethnicity?

Perhaps this was a computer generated assuption.

Morlac · 09-16-2009, 09:39 AM

Since they are public domain materials, I wonder whether you can simply get the correct files emailed to you (or transferred some similar way) by an english-speaking purchaser? (I would do it but my preorder hasn't arrived yet!)

I guess if the card is filled to the max, transferring 1 gig in 10 or 20 mb chunks could get a little tiresome.

AnemicOak · 09-16-2009, 09:49 AM

As I recall the cards are a throw in freebie bonus (un-advertised) and it sounds like it's hit or miss as to which you'll get (a 256MB Chinese books one or a 1GB English books one).

Aren't they just books straight off of PG?

theducks · 09-16-2009, 10:22 AM

Many of the titles on the English 1G one had the mark of the Gutenberg project.
A few minutes there will fill it up

via the web. The entir Science Fiction CD will fit on that card

Stensie4JC · 09-16-2009, 12:46 PM

Quote:

Originally Posted by Phogg

Hmmm.

Did you pay with a credit card in his name which showed his ethnicity?

Perhaps this was a computer generated assuption.

Credit cards don't usually list someone's ethnicity, and even if it showed he were ethnically Chinese, that would be no guarantee that he can read Chinese. Anyway, I used my credit card, and though my last name is Chinese my first name is very gringo and wouldn't cause one to assume I was Chinese. I'm guessing it was just an honest mistake and a coincidence.

I know I can get all of the books for free from Gutenberg or similar, I'm more bummed about not getting the card. The card with the Chinese books on it is 256 MB but the card for the English books is 1 GB. I know to buy a 1 gig card is not expensive, but it's not free either. It's no big deal, just more work for me.

Robertb · 09-16-2009, 01:06 PM

Dear ALL:

Astak should not be judging ethnicity. I do not know how you got the wrong card but let us replace it. Email to Astak: support@astak.com and let us get you the correct English card. Cards are really easy to exchange so do not worry!

I will look into how this works.

CrimsonCherries · 09-16-2009, 02:08 PM

I have the same issue as Stensie4JC. I will also email Astak support to exchange my Chinese SD card for the English SD card. I didn't realize we could do that. Thanks!

derrell · 09-16-2009, 02:21 PM

Robet do the exchange but it might be a good idea to offer a zip archive of the free titles on the ez-reader site. You could offer more than one bundle of public domain titles maybe in a better format than pdb and divided by theme. Science fiction, horror, mystery etc. I think this may have been mentioned before.

Stensie4JC · 09-16-2009, 02:34 PM

Quote:

Originally Posted by Robertb

Dear ALL:

Astak should not be judging ethnicity. I do not know how you got the wrong card but let us replace it. Email to Astak: support@astak.com and let us get you the correct English card. Cards are really easy to exchange so do not worry!

I will look into how this works.

Anyone remember the Seinfeld with Donna Chang? Yeah, that's me.

I'm sure they just gave me the wrong card by mistake, and it was a coincidence that my husband is Chinese. I'd say the average American wouldn't be able to tell if my name was Chinese, Korean, Japanese, etc just by looking at it. Even a Chinese person, seeing my name written in English as it was on my order, would probably not be able to say for sure. It's not enough to have a Chinese name, I have to have an OBSCURE Chinese name.

I emailed support, so I should be hearing back sooner or later.

09-16-2009, 01:18 AM	#1
Stensie4JC Book Diva Posts: 76 Karma: 44 Join Date: Jul 2009 Device: Nook Color	SD Card in the wrong language I got my pocket pro today. It's lovely and so far works great. My only disappointment was the SD card. Though others who pre-ordered received an SD card with 300 English public domain books, mine is in Chinese. Ironically, my husband is Chinese, but he is not a reader like me, and even if he were I don't want to share my new toy! I was just wondering if anyone else had this happen?

09-16-2009, 01:06 PM	#7
Robertb Astak Director, Bus. Devl Posts: 2,560 Karma: 2500000 Join Date: Apr 2008 Device: Astak Pocket PRO	Astak does not judge ethnicity Dear ALL: Astak should not be judging ethnicity. I do not know how you got the wrong card but let us replace it. Email to Astak: support@astak.com and let us get you the correct English card. Cards are really easy to exchange so do not worry! I will look into how this works.

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09-16-2009, 08:31 AM	#2
Phogg PHD in Horribleness Posts: 2,320 Karma: 23599604 Join Date: Dec 2008 Location: In the ironbound section, near avenue L Device: Just a whole bunch. I guess I am a collector now.	Hmmm. Did you pay with a credit card in his name which showed his ethnicity? Perhaps this was a computer generated assuption.

09-16-2009, 09:39 AM	#3
Morlac Connoisseur Posts: 75 Karma: 181 Join Date: Aug 2009 Location: New Jersey, USA Device: Pocket Pro	Since they are public domain materials, I wonder whether you can simply get the correct files emailed to you (or transferred some similar way) by an english-speaking purchaser? (I would do it but my preorder hasn't arrived yet!) I guess if the card is filled to the max, transferring 1 gig in 10 or 20 mb chunks could get a little tiresome.

09-16-2009, 09:49 AM	#4
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	As I recall the cards are a throw in freebie bonus (un-advertised) and it sounds like it's hit or miss as to which you'll get (a 256MB Chinese books one or a 1GB English books one). Aren't they just books straight off of PG?

09-16-2009, 10:22 AM	#5
theducks Well trained by Cats Posts: 29,817 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Many of the titles on the English 1G one had the mark of the Gutenberg project. A few minutes there will fill it up via the web. The entir Science Fiction CD will fit on that card

09-16-2009, 02:08 PM	#8
CrimsonCherries Junior Member Posts: 7 Karma: 10 Join Date: Sep 2009 Device: EZ Reader Pocket Pro	I have the same issue as Stensie4JC. I will also email Astak support to exchange my Chinese SD card for the English SD card. I didn't realize we could do that. Thanks!

09-16-2009, 02:21 PM	#9
derrell Jack O' Apes Posts: 227 Karma: 1939 Join Date: Dec 2007 Location: Oklahoma Device: Ebookwise 1150, Nokia N810, EZ-Reader, HTC Droid Incredible, Archos 70	Robet do the exchange but it might be a good idea to offer a zip archive of the free titles on the ez-reader site. You could offer more than one bundle of public domain titles maybe in a better format than pdb and divided by theme. Science fiction, horror, mystery etc. I think this may have been mentioned before.

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