01-14-2009, 03:53 AM | #1 |
Muncher of ebooks
Posts: 312
Karma: 6423
Join Date: Nov 2007
Location: Fürth, Germany
Device: Pocketbook 360
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www.justread.de / any experience?
I am looking to get my girlfriend a cybook as a present and were looking around where to buy it. I think that I saw justread.de mentioned here somewhere and would like to know your experience with them, if you have had any. When buying online, I always worry about warranty, especially with so fragile a device as an ebook!
Do they have good warranty handling? Do they replace a broken screen? Thank you in advance! kaas |
01-14-2009, 05:28 AM | #2 |
Connoisseur
Posts: 50
Karma: 49
Join Date: Aug 2008
Device: Cybook gen3 + Kindle 3
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Advert | |
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01-14-2009, 06:42 AM | #3 |
iLiad Maniac
Posts: 1,382
Karma: 2369
Join Date: Apr 2006
Location: Germany
Device: Bookeen Opus (i love that thing) and iPad (what an irony)
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Hi!
We ship quickly and try to help you as fast as we can if a problem arrises. With warranty issues, we usually just exchange the device. Broken screens will not be covered by warranty, since Bookeen does not cover that either. Best regards Falk |
01-14-2009, 08:57 AM | #4 |
Muncher of ebooks
Posts: 312
Karma: 6423
Join Date: Nov 2007
Location: Fürth, Germany
Device: Pocketbook 360
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@anahid
thanks, but I am not worried about the price. Service is more important. @tribble good to see that there is somebody from justread in the community. Do you offer insurances for broken screens? Do you accept paypal or do you work with wire transfers (Banküberweisung)? Thanks, kaas p.s.: does it happen often that a screen breaks? |
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