06-01-2010, 01:38 PM
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#1 |
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Booknut
  Posts: 858
Karma: 2852
Join Date: Jul 2007
Location: West Palm Beach, Florida!
Device: Sony Reader 500/505/300/350, Nook Glowlight Plus (6")
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Sony will replace broken PRS500 with... what?
I was wondering if anyone had recent experience with Sony service center replacements. Here's the synopsis:
Gave my old PRS500 to sister-in-law to use. It promptly broke/froze, scrambled screen (after 2+ years of being used and carried everywhere--but I digress). She's out of town so I haven't tried to fix it. She took it to a Sony Style store, and the clerk said they would replace it with a refurb for $100. Gave her a card with info for replacing the unit. Sounds like a pretty good deal imo. My question is: what model Reader will they replace it with? Does Sony still have refurbed 500's? Or might they replace it with a 505? Just wondering before I decide whether to exchange it or try to fix it. Thx! |
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06-01-2010, 07:52 PM
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#2 |
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Addict
Posts: 242
Karma: 695
Join Date: Jun 2009
Device: Sony PRS-505
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Probably a re-furb 505. Wouldn't hurt to specifically request one if you're dealing with them over the phone.
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06-02-2010, 09:55 AM
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#3 |
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Booknut
Posts: 858
Karma: 2852
Join Date: Jul 2007
Location: West Palm Beach, Florida!
Device: Sony Reader 500/505/300/350, Nook Glowlight Plus (6")
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A refurb 505 would be cool. I really don't want a 500 replacement because they will probably have upgraded the firmware for ePub, which kills the battery life and makes russification questionable. (I haven't checked on the latter in a while.)
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06-02-2010, 04:13 PM
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#4 |
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Junior Member
Posts: 3
Karma: 10
Join Date: Jun 2010
Device: prs300
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Probably they will replace it with one of the newer updates. i will sugges to give a call to cust service so they can deal with the process of exchange.
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06-05-2010, 11:50 PM
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#5 |
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Blueberry!
Posts: 888
Karma: 133343
Join Date: Mar 2007
Device: Sony PRS-500 (RIP); PRS-600 (Good Riddance); PRS-505; PRS-650; PRS-350
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They replace with a PRS-600.
That's what I received when Sony broke my Reader during a repair. -Pie |
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