B&N website issues

Joykins · 12-03-2012, 07:27 AM

Has anyone else had trouble attempting to access their B&N nook library on the website in the past few days? I've been trying to download some titles to my computer and it's taking forever to access them--sometimes I just get raw html on the page, sometimes I get nothing, and other times I get the library to load. Weird!

droople · 12-03-2012, 08:51 AM

I got the same issue

FizzyWater · 12-04-2012, 03:52 AM

A little over $25 from my Gift Card disappeared Friday (I keep a running log). I sent an email requesting help Friday...still no word.

elaysee · 12-08-2012, 11:33 PM

Have you tried DL'ing via the Nook application instead of the web site? I'm on a Mac, so my experience may or may not be relevant to your situation, but I've found it easier and faster to get the job done that way. Looks like the last time I did any downloading was Dec. 1, everything went fine then.

geertm · 12-09-2012, 07:48 AM

Quote:

Originally Posted by Joykins

Has anyone else had trouble attempting to access their B&N nook library on the website in the past few days? I've been trying to download some titles to my computer and it's taking forever to access them--sometimes I just get raw html on the page, sometimes I get nothing, and other times I get the library to load. Weird!

The last few days B&N has finally been sending a lot of people their codes for tranferring their Fictionwise books. This is probably causing quite a load for B&N's servers.

copyrite · 12-09-2012, 08:44 AM

Apparently they've been having issues for several days.

Joykins · 12-09-2012, 07:46 PM

Quote:

Originally Posted by elaysee

Have you tried DL'ing via the Nook application instead of the web site? I'm on a Mac, so my experience may or may not be relevant to your situation, but I've found it easier and faster to get the job done that way. Looks like the last time I did any downloading was Dec. 1, everything went fine then.

Yes, I've done that but I wanted to download them in an order that the app doesn't sort properly (I wanted most recently purchased; the app goes by most recently read or purchased).

shanghaichica · 12-12-2012, 08:53 AM

Oh Dear. I've just signed up for a magazine subscription and I can't access it on my pc, or through any of the Nook apps installed on my devices. Customer services are nor being very helpful so far!

lightcap · 12-13-2012, 09:31 PM

It has been slow, as has the app on my tablet and on my desktop. I'm am assuming it is the 1K of new stuff that appeared in my library, most of which I am archiving. Also, I'm wondering if their servers can actually scale to meet the demands of the new tablets and holiday sales.

12-03-2012, 07:27 AM	#1
Joykins Wizard Posts: 1,601 Karma: 9211856 Join Date: Jan 2010 Device: kindle Oasis 2018, kindle 4 NT, kindle PW2, iPhone, iPad mini	B&N website issues Has anyone else had trouble attempting to access their B&N nook library on the website in the past few days? I've been trying to download some titles to my computer and it's taking forever to access them--sometimes I just get raw html on the page, sometimes I get nothing, and other times I get the library to load. Weird!

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12-03-2012, 08:51 AM	#2
droople Connoisseur Posts: 95 Karma: 388 Join Date: Jan 2010 Device: Nook,Nook Simple Touch, Nook Color	I got the same issue

12-04-2012, 03:52 AM	#3
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	A little over $25 from my Gift Card disappeared Friday (I keep a running log). I sent an email requesting help Friday...still no word.

12-08-2012, 11:33 PM	#4
elaysee Groupie Posts: 164 Karma: 1238046 Join Date: Jun 2012 Device: PocketBook, Kobo, Kindle, iPad	Have you tried DL'ing via the Nook application instead of the web site? I'm on a Mac, so my experience may or may not be relevant to your situation, but I've found it easier and faster to get the job done that way. Looks like the last time I did any downloading was Dec. 1, everything went fine then.

12-09-2012, 08:44 AM	#6
copyrite Wizard Posts: 1,814 Karma: 4985051 Join Date: Sep 2010 Location: Maryland Device: ...lots! ;) mostly reading on a Kindle Voyage	Apparently they've been having issues for several days.

12-12-2012, 08:53 AM	#8
shanghaichica Guru Posts: 987 Karma: 5782970 Join Date: Jul 2010 Device: Scribe,Kindle Oasis 3, iPad Pro 11, iPhone 13 Pro Max,iPad mini 6, PW5	Oh Dear. I've just signed up for a magazine subscription and I can't access it on my pc, or through any of the Nook apps installed on my devices. Customer services are nor being very helpful so far!

12-13-2012, 09:31 PM	#9
lightcap Member Posts: 10 Karma: 10 Join Date: Jan 2009 Location: Philadelphia, PA Device: Cybook Opus,Nexus 7,Nook ST	It has been slow, as has the app on my tablet and on my desktop. I'm am assuming it is the 1K of new stuff that appeared in my library, most of which I am archiving. Also, I'm wondering if their servers can actually scale to meet the demands of the new tablets and holiday sales.