Calibre say itunes is not installed

[sandritta]

So, I've got a new PC this week and installed all the programms again, including itunes and Calibre. It started with calibre not detecting my ipad, so I searched through this forum. I checked the plug-in, that was okay and enabled. And then I did the debug device detection as recommended. And that's what I got:


calibre, version 0.8.35
ERROR: Nicht abgefangener Fehler: <b>UserFeedback</b>: ITUNES._launch_iTunes(): unable to find installed iTunes

Traceback (most recent call last):
File "site-packages\calibre\gui2\preferences\device_debug.py" , line 41, in debug
File "site-packages\calibre\devices\__init__.py", line 106, in debug
File "site-packages\calibre\devices\scanner.py", line 179, in is_device_connected
File "site-packages\calibre\devices\interface.py", line 163, in is_usb_connected
File "site-packages\calibre\devices\interface.py", line 135, in is_usb_connected_windows
File "site-packages\calibre\devices\apple\driver.py", line 625, in can_handle_windows
File "site-packages\calibre\devices\apple\driver.py", line 2390, in _launch_iTunes
UserFeedback: ITUNES._launch_iTunes(): unable to find installed iTunes


I don't understand this because I have itunes installed under C:\Program Files (x86)\iTunes. Could that be the problem that it says the x86 at the end? Or is it the now 64bit OS? I don't get it.

Can you help?
Thanks so much.

[GRiker]

Try reinstalling iTunes.

After reinstalling, follow the directions in the forum sticky to use the 'Connect to iTunes' method.