T2 and Apple help please

AlexBell · 11-14-2012, 04:22 AM

I've just bought my wife a Sony PRS T2 for her 70th birthday, and she has tried to use it on her Apple.

She is not a member of the forum and does not read manuals, and I use a T1 on my Windows 7 computer so have not been able to help her much. She has been able to download her first ebook, but still has several problems.

- When she attaches her reader to her Apple computer with the USB cord the Sony screen shows a graphic of a computer and a reader connected by a line, and a message that her reader is recognised. But the reader is otherwise unresponsive - the home and menu keys have no effect. Is this what should happen? She was able to buy and download an ebook while this message was showing, and has opened it.

- She dragged and dropped the Reader icon to the waste paper icon, thinking that this would eject the reader, but a message immediately showed on the Apple screen to the effect that the device was improperly closed - in Windows terms I think this means it wasn't ejected properly. How should she eject the reader?

Any help would be really appreciated.

nandini · 11-14-2012, 11:59 AM

When reader is connected to pc u cant operate it.. So, thats absolutely normal..

I use calibre to handle my T2 and there's an eject option.. Dunno specifically about apple pc, but in windows pc there's a usb icon in the task bar from where u can eject ur T2 by right clicking.

am I misinterpreting ur problem??

dynabook · 11-14-2012, 12:00 PM

Her reader will be unresponsive while connected to the Mac.

To disconnect the Reader (I assume the Reader software opened when she connected the T2) use the eject icon within the software (at the top next to the Reader tab) or eject both the Settings disk image and Reader disk image which appear on the desktop.
--MH

Bookworm_Girl · 11-14-2012, 12:23 PM

The method I use is to click on the eject icons next to Reader & Settings in the Mac Finder window.

AlexBell · 11-15-2012, 12:45 AM

Thanks for the suggestions.

My wife has discovered for herself that taking the USB connection out of the ebook stopped the error message, but I'll let her know about your suggestion, dyanabook, to use the eject button within the software.

I can use my T1 reader while it's charging, so expected that she would be able to use hers.

Bookworm_Girl · 11-15-2012, 01:38 AM

Sometimes when I eject from the software it only ejects Reader and not Settings. Therefore I always double check the Finder window before disconnecting the USB cable.

dynabook · 11-15-2012, 11:44 AM

AlexBell,

You CAN use the T1 while it is charging, especially if you use the power adapter. If you plug your T1 into the Mac, you should get a screen with a button to put the T1 into Data Transfer mode. If you don't put it into Data Transfer mode you may be able to use it while charging from the Mac USB but I have never done this and am not sure how to remove the Data Transfer screen. Home button?
--MH

AlexBell · 11-16-2012, 12:26 AM

Quote:

Originally Posted by dynabook

AlexBell,

You CAN use the T1 while it is charging, especially if you use the power adapter. If you plug your T1 into the Mac, you should get a screen with a button to put the T1 into Data Transfer mode. If you don't put it into Data Transfer mode you may be able to use it while charging from the Mac USB but I have never done this and am not sure how to remove the Data Transfer screen. Home button?
--MH

Thanks, Dynabook. I know I can use my T1 while it's attached to my Windows computer or the recharger. That's why I was surprised that my wife can't use her T2 while it's attached to her Apple computer.

Shopaholic · 11-16-2012, 06:01 PM

Quote:

Originally Posted by AlexBell

Thanks, Dynabook. I know I can use my T1 while it's attached to my Windows computer or the recharger. That's why I was surprised that my wife can't use her T2 while it's attached to her Apple computer.

Generally that's not the case. In order to do that, read on the device while connected to a computer, is if you don't touch the reader screen saying "Data Transfer Mode". If you do select that on the reader (device) screen then you cannot read on it.

11-14-2012, 04:22 AM	#1
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	T2 and Apple help please I've just bought my wife a Sony PRS T2 for her 70th birthday, and she has tried to use it on her Apple. She is not a member of the forum and does not read manuals, and I use a T1 on my Windows 7 computer so have not been able to help her much. She has been able to download her first ebook, but still has several problems. - When she attaches her reader to her Apple computer with the USB cord the Sony screen shows a graphic of a computer and a reader connected by a line, and a message that her reader is recognised. But the reader is otherwise unresponsive - the home and menu keys have no effect. Is this what should happen? She was able to buy and download an ebook while this message was showing, and has opened it. - She dragged and dropped the Reader icon to the waste paper icon, thinking that this would eject the reader, but a message immediately showed on the Apple screen to the effect that the device was improperly closed - in Windows terms I think this means it wasn't ejected properly. How should she eject the reader? Any help would be really appreciated.

11-14-2012, 11:59 AM	#2
nandini Enthusiast Posts: 30 Karma: 497132 Join Date: Sep 2012 Device: PRS T2, Note II	When reader is connected to pc u cant operate it.. So, thats absolutely normal.. I use calibre to handle my T2 and there's an eject option.. Dunno specifically about apple pc, but in windows pc there's a usb icon in the task bar from where u can eject ur T2 by right clicking. am I misinterpreting ur problem?? Last edited by nandini; 11-14-2012 at 12:01 PM.

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11-14-2012, 12:00 PM	#3
dynabook Techno-geek Posts: 225 Karma: 1116651 Join Date: Nov 2006 Location: Mississippi, USA Device: PRS-T1 (Black), PRS-T3S (Black), Kobo Aura ONE	Her reader will be unresponsive while connected to the Mac. To disconnect the Reader (I assume the Reader software opened when she connected the T2) use the eject icon within the software (at the top next to the Reader tab) or eject both the Settings disk image and Reader disk image which appear on the desktop. --MH

11-14-2012, 12:23 PM	#4
Bookworm_Girl E-reader Enthusiast Posts: 4,871 Karma: 36507503 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	The method I use is to click on the eject icons next to Reader & Settings in the Mac Finder window.

11-15-2012, 12:45 AM	#5
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Thanks for the suggestions. My wife has discovered for herself that taking the USB connection out of the ebook stopped the error message, but I'll let her know about your suggestion, dyanabook, to use the eject button within the software. I can use my T1 reader while it's charging, so expected that she would be able to use hers.

11-15-2012, 01:38 AM	#6
Bookworm_Girl E-reader Enthusiast Posts: 4,871 Karma: 36507503 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	Sometimes when I eject from the software it only ejects Reader and not Settings. Therefore I always double check the Finder window before disconnecting the USB cable.

11-15-2012, 11:44 AM	#7
dynabook Techno-geek Posts: 225 Karma: 1116651 Join Date: Nov 2006 Location: Mississippi, USA Device: PRS-T1 (Black), PRS-T3S (Black), Kobo Aura ONE	AlexBell, You CAN use the T1 while it is charging, especially if you use the power adapter. If you plug your T1 into the Mac, you should get a screen with a button to put the T1 into Data Transfer mode. If you don't put it into Data Transfer mode you may be able to use it while charging from the Mac USB but I have never done this and am not sure how to remove the Data Transfer screen. Home button? --MH