Here's how I fixed my new Kindle DX ...

Boudewyns · 12-09-2009, 04:23 PM

I've had my Kindle DX about a month. Gift from my son. Recently the Back button stopped working. Couldn't figure out how to restore functionality. So, I started exploring the device.

I brought up the Kindle DX User's Guide. Did some searches related to back button. No joy. But, I noticed this: the menu button provides different lists in different contexts! So I began exploring it. I pressed the Home button, then I pressed the Menu button.

Several new items listed there. Among them is Settings. I went there. Nothing too useful just now. I pressed Menu again. There I found Restart, and also, Reset to Factory Defaults. I chose Restart.

The Kindle DX went into a recovery mode for a minute or two, restarted and my Back button worked as new.

I realize my problem was relatively simple and my solution is a kind of an obvious one. However there may be new users lurking around who need such basic advice and encouragement. I know I did!

Happy reading!

desertgrandma · 12-09-2009, 04:26 PM

Karma to you for giving us that hint.

I'm sure it will be very valuable to many!

Humots · 12-15-2009, 07:22 PM

Hey, thanks!

My back button quit working recently, and I was worried that I would have to go through the hassle of returning my Kindle.

Your fix worked perfectly.

Thanks again!

12-09-2009, 04:23 PM	#1
Boudewyns Junior Member Posts: 1 Karma: 470 Join Date: Dec 2009 Device: Kindle DX	Here's how I fixed my new Kindle DX ... I've had my Kindle DX about a month. Gift from my son. Recently the Back button stopped working. Couldn't figure out how to restore functionality. So, I started exploring the device. I brought up the Kindle DX User's Guide. Did some searches related to back button. No joy. But, I noticed this: the menu button provides different lists in different contexts! So I began exploring it. I pressed the Home button, then I pressed the Menu button. Several new items listed there. Among them is Settings. I went there. Nothing too useful just now. I pressed Menu again. There I found Restart, and also, Reset to Factory Defaults. I chose Restart. The Kindle DX went into a recovery mode for a minute or two, restarted and my Back button worked as new. I realize my problem was relatively simple and my solution is a kind of an obvious one. However there may be new users lurking around who need such basic advice and encouragement. I know I did! Happy reading!

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12-09-2009, 04:26 PM	#2
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462841 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	Karma to you for giving us that hint. I'm sure it will be very valuable to many!

12-15-2009, 07:22 PM	#3
Humots Junior Member Posts: 1 Karma: 10 Join Date: Aug 2009 Device: Kindle	Hey, thanks! My back button quit working recently, and I was worried that I would have to go through the hassle of returning my Kindle. Your fix worked perfectly. Thanks again!

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