Multiple Cybook Gen3 Problems

pinkpixie26 · 11-01-2009, 03:25 PM

Hi,

I bought my cybook a few months ago, and have always had a problem with it freezing-- usually I have to reset it at least once a session, sometimes multiple times.

Now, my cybook has developed a problem where when I'm trying to add a bookmark, it occasionally will show a small box and an arrow in the upper left hand corner instead of adding the bookmark. At the same time it does this, it will freeze. After resetting following this bookmark issue, it seems to delete recently added books.

Today, I discovered that any books I re-added no longer display a cover image in the library view. I actually deleted and then re-added my whole library, hoping this would fix the image problem (what I was thinking I don't know, because of course, it didn't work). After re-adding my whole library, I've now discovered that not only aren't cover images displaying in the library, I can now no longer add bookmarks. WHAT IS GOING ON????????

I've written to Bookeen a couple of times, and am still waiting for a reply. I've heard that they can take forever, so I'm hoping someone here will have a suggestion. Do I need to restore the device to factory settings? If so, how do I do that? Or, is there something else I can do?

Additional info: I don't have an SD card. Version ARM 920T (400 MHz); Boo Reader 1.4 (build 923); Mobipocket reader 6.0 (build 70).

Thanks for any help you can give!

tompe · 11-01-2009, 03:28 PM

See a similar thread here were a solution was proposed. In short your file system is probably corrupted and you have to fix it. Repair filesystem might be enough.

pinkpixie26 · 11-01-2009, 03:32 PM

Can you post a link to the forum you suggest? I did a search of the forums before I posted, and couldn't find one that applied. Thanks.

Also, how would I reformat the file system using a mac? I do not have access to a pc.

tompe · 11-01-2009, 03:45 PM

Quote:

Originally Posted by pinkpixie26

Can you post a link to the forum you suggest? I did a search of the forums before I posted, and couldn't find one that applied. Thanks.

In Gen3 Troubleshooting:

Opus doesn't remember where I left off

https://www.mobileread.com/forums/showthread.php?t=60362

pinkpixie26 · 11-01-2009, 04:01 PM

Ok-- so I think this means I need to use the disk utility. However, I do not know how to use disk utility to reformat the device. Does anyone know where there are step by step instructions? I'm sorry, but I'm a bit of a computer dummy when it comes to stuff like this. Thanks.

pinkpixie26 · 11-01-2009, 04:03 PM

Ah-- OK, I guess even computer dummies get lucky sometimes. I thought I wasn't doing it right because I first hit verify disk and it said it failed, but when I hit repair, it said that the system was modified. When I ejected the device it shows images again. Thanks!

Godzil · 11-02-2009, 06:19 AM

Quote:

Originally Posted by pinkpixie26

Hi,

I bought my cybook a few months ago, and have always had a problem with it freezing-- usually I have to reset it at least once a session, sometimes multiple times.

Now, my cybook has developed a problem where when I'm trying to add a bookmark, it occasionally will show a small box and an arrow in the upper left hand corner instead of adding the bookmark. At the same time it does this, it will freeze. After resetting following this bookmark issue, it seems to delete recently added books.

Today, I discovered that any books I re-added no longer display a cover image in the library view. I actually deleted and then re-added my whole library, hoping this would fix the image problem (what I was thinking I don't know, because of course, it didn't work). After re-adding my whole library, I've now discovered that not only aren't cover images displaying in the library, I can now no longer add bookmarks. WHAT IS GOING ON????????

I've written to Bookeen a couple of times, and am still waiting for a reply. I've heard that they can take forever, so I'm hoping someone here will have a suggestion. Do I need to restore the device to factory settings? If so, how do I do that? Or, is there something else I can do?

Additional info: I don't have an SD card. Version ARM 920T (400 MHz); Boo Reader 1.4 (build 923); Mobipocket reader 6.0 (build 70).

Thanks for any help you can give!

Could you post photo of what happen to you?

11-01-2009, 03:25 PM	#1
pinkpixie26 Junior Member Posts: 6 Karma: 10 Join Date: Sep 2009 Device: Cybook Gen 3	Multiple Cybook Gen3 Problems Hi, I bought my cybook a few months ago, and have always had a problem with it freezing-- usually I have to reset it at least once a session, sometimes multiple times. Now, my cybook has developed a problem where when I'm trying to add a bookmark, it occasionally will show a small box and an arrow in the upper left hand corner instead of adding the bookmark. At the same time it does this, it will freeze. After resetting following this bookmark issue, it seems to delete recently added books. Today, I discovered that any books I re-added no longer display a cover image in the library view. I actually deleted and then re-added my whole library, hoping this would fix the image problem (what I was thinking I don't know, because of course, it didn't work). After re-adding my whole library, I've now discovered that not only aren't cover images displaying in the library, I can now no longer add bookmarks. WHAT IS GOING ON???????? I've written to Bookeen a couple of times, and am still waiting for a reply. I've heard that they can take forever, so I'm hoping someone here will have a suggestion. Do I need to restore the device to factory settings? If so, how do I do that? Or, is there something else I can do? Additional info: I don't have an SD card. Version ARM 920T (400 MHz); Boo Reader 1.4 (build 923); Mobipocket reader 6.0 (build 70). Thanks for any help you can give! Last edited by pinkpixie26; 11-01-2009 at 03:27 PM. Reason: added more info.

11-01-2009, 03:32 PM	#3
pinkpixie26 Junior Member Posts: 6 Karma: 10 Join Date: Sep 2009 Device: Cybook Gen 3	Can you post a link to the forum you suggest? I did a search of the forums before I posted, and couldn't find one that applied. Thanks. Also, how would I reformat the file system using a mac? I do not have access to a pc. Last edited by pinkpixie26; 11-01-2009 at 03:43 PM.

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11-01-2009, 03:28 PM	#2
tompe Grand Sorcerer Posts: 7,452 Karma: 7185064 Join Date: Oct 2007 Location: Linköpng, Sweden Device: Kindle Voyage, Nexus 5, Kindle PW	See a similar thread here were a solution was proposed. In short your file system is probably corrupted and you have to fix it. Repair filesystem might be enough.

11-01-2009, 04:01 PM	#5
pinkpixie26 Junior Member Posts: 6 Karma: 10 Join Date: Sep 2009 Device: Cybook Gen 3	Ok-- so I think this means I need to use the disk utility. However, I do not know how to use disk utility to reformat the device. Does anyone know where there are step by step instructions? I'm sorry, but I'm a bit of a computer dummy when it comes to stuff like this. Thanks.

11-01-2009, 04:03 PM	#6
pinkpixie26 Junior Member Posts: 6 Karma: 10 Join Date: Sep 2009 Device: Cybook Gen 3	Ah-- OK, I guess even computer dummies get lucky sometimes. I thought I wasn't doing it right because I first hit verify disk and it said it failed, but when I hit repair, it said that the system was modified. When I ejected the device it shows images again. Thanks!

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