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Old 09-02-2011, 04:54 AM   #1
joshualintag
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KINDLE 3 HELP FAST
My kindle 3 screen is broken. I cant see anything. Please help me reset to factory defaults from the Home page Tell me the directions to go to the Settings and Reset factory Defaults. Please I AM LOST WITHOUT MY KINDLE.
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Old 09-02-2011, 05:01 AM   #2
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Quote:
Originally Posted by joshualintag View Post
My kindle 3 screen is broken. I cant see anything. Please help me reset to factory defaults from the Home page Tell me the directions to go to the Settings and Reset factory Defaults. Please I AM LOST WITHOUT MY KINDLE.
When your Kindle is on, do you see a disjointed screen? So you see lines and text that looks like modern art? If so, the screen is broken.

Are you sure the battery has power left to run the Kindle?

If the battery is fine and it's not working, give Kindle CS a call and ask for help.
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Old 09-02-2011, 05:07 AM   #3
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im On philippines. I cant do that. Just tell me directions to go to the reset to factory defaults like this:

1. Press Home screen
2. press menu and go down 3 steps and ok
3.Press menu------------------------SOMEthiNG LIKE THAT
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Old 09-02-2011, 05:19 AM   #4
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Have a look at the following link. I hope it helps.

http://www.ehow.com/how_7655306_reset-kindle-3g.html
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Old 09-02-2011, 05:24 AM   #5
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slide and hold the power button for 15 seconds till the kindle reboots, if the screen is still messed up after that, well, it's probably toast..
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Old 09-02-2011, 06:37 AM   #6
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Quote:
Originally Posted by joshualintag View Post
My kindle 3 screen is broken. I cant see anything. Please help me reset to factory defaults from the Home page Tell me the directions to go to the Settings and Reset factory Defaults. Please I AM LOST WITHOUT MY KINDLE.
If you can not see anything and the screen is broken how do you plan to use the menu to restart?
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Old 09-02-2011, 08:28 AM   #7
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He's asking for the instructions --->
  1. Press Home
  2. Press Menu
  3. Press 5 times down
  4. then the middle button
  5. press menu again
  6. press 2 times down
  7. then the middle button


But yeah, he could just restart it by sliding the power on button.
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Old 09-02-2011, 09:20 AM   #8
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Quote:
Originally Posted by Ixt View Post
He's asking for the instructions --->
  1. Press Home
  2. Press Menu
  3. Press 5 times down
  4. then the middle button
  5. press menu again
  6. press 2 times down <- press 3 down if you want to reset to factory
  7. then the middle button


But yeah, he could just restart it by sliding the power on button.
The insructions above would restart the kindle.

If you really want to do a factory reset (warning--all books will be lost), follow the same instructions as above, but go 3 times down instead of 2 before the last middle button push (I edited the quoted instructions).
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Old 09-02-2011, 12:22 PM   #9
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If the screen is physically broken, restarting it isn't going to help. A picture would be useful to make the diagnosis.
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Old 09-02-2011, 12:33 PM   #10
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Make sure it's charged.

I experienced something similar a few weeks ago when my wall charger died. It had enough power to light up the amber light, but not enough to charge the battery. I connected my Kindle to my computer and in a couple of hours it came back to life.
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Old 09-02-2011, 01:30 PM   #11
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Quote:
Originally Posted by pidgeon92 View Post
If the screen is physically broken, restarting it isn't going to help. A picture would be useful to make the diagnosis.
i'm pretty sure he's not trying to fix it, he want's to reset to factory specs so as to get rid of mods & stuff and possibly private files before sending it back to amazon.
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Old 09-02-2011, 03:31 PM   #12
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Amazon didn't mind the mods I had on my Wife's K2 when we returned it because the kindle cover broke it.

I asked them if it would be a problem and they said no that the jailbreak did not cause the damage.



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