Post-update battery weirdness - Page 4

dstampe · 03-06-2007, 08:07 AM

I find the only way to get immediate "bar" gratification from a charge is to turn the Reader ON, then plug the charger into it.

The display is not erased while charging, so it might leavemore of a ghost later.

Interestingly, the displayed image seems to lose contrast over time when it is left displayed like this.

TadW · 03-06-2007, 01:27 PM

I haven't upgraded my Reader, but I also experience fluctuations in the battery bar meter. Some times the battery seems to deplate faster than other times. I have no idea what is causing this behavior.

HarryT · 03-07-2007, 04:14 AM

There definitely seems to be ongoing "battery meter wierdness" following the upgrade. Yesterday, my Reader was down to 2 bars on the meter, so I left it plugged into my PC all day until the "charge" light went out. When I disconnected the USB cable, the meter showed 3 bars. I did a soft reset and it went back to 4 bars.

Hope they fix this in the next update - it's a bit of a nuisance having to do a reset after each charge.

Strether · 03-08-2007, 01:37 PM

I attempted a chat with Sony Support this morning, but they told me there's no chat support for the Reader and gave me a phone number to call instead. So, I called to inquire whether Sony officially knew that there was a post-update problem with the charge meter not registering 100% without being reset. He said they had received a few complaints about it, but said that it would help the issue if there was a larger volume of calls complaining about it. So, for what it's worth, the phone number is 1-866-962-7669. They'll ask your name, phone number and serial number of the Reader. Reading between the lines, it sounded like the greater the number of calls, the faster a corrective update would occur.

Jim

Snassek · 03-09-2007, 10:38 AM

Yesterday was the first time I have had an issue with the battery indicator showing incorrectly. I let it charge the day before and after checking it after the light went out it still showed 1 bar. I thought maybe that it didn't charge so I plugged it back in overnight and when I turned it on yesterday, still the 1 bar was showing. I tried turning it off and then back on with the same result.

I have read a little about the soft reset, but before I came here to see exactly what was required to reset it and what issues may arrise, I decided to turn the reader on, plug the charger in and as soon as I did that, the battery indicator reset back to showing a full charge. No soft reset was required.

yvanleterrible · 03-09-2007, 12:03 PM

Quote:

Originally Posted by HarryT

There definitely seems to be ongoing "battery meter wierdness" following the upgrade. Yesterday, my Reader was down to 2 bars on the meter, so I left it plugged into my PC all day until the "charge" light went out. When I disconnected the USB cable, the meter showed 3 bars. I did a soft reset and it went back to 4 bars.

Hope they fix this in the next update - it's a bit of a nuisance having to do a reset after each charge.

Since the soft.update I find almost the same thing.

I've waited a bit, before I jumped in the thread because I found it childish to constantly count power bars; just like driving and keeping one's eyes on the gas gauge.

But in this case I admit there is a little something unusual. In my reader's case, when I put it to charge (usb) there is no change in the power display. Like you Harry, I left the reader plugged in for a whole day and there was no change of display at all. I had to resort to a soft restart to get 'full power' displayed.
If it were up to me I'd get rid of the display altogether and wait for the failsafe to tell me about charging. That could be an option!

NatCh · 03-09-2007, 12:14 PM

I prefer having the meter ... it let's me decide when to recharge so that I can do it when I don't plan to read in the first place, rather than having to charge whenever the battery runs out, probably at a a time when I want to read (otherwise, why would I have my Reader turned on?

).

Aprilbeginnings · 03-09-2007, 12:25 PM

Quote:

Originally Posted by NatCh

I prefer having the meter ... it let's me decide when to recharge so that I can do it when I don't plan to read in the first place, rather than having to charge whenever the battery runs out, probably at a a time when I want to read (otherwise, why would I have my Reader turned on?

).

I have to agree with NatCH on this one Mr. Terrible

(grinning).... although you are right we are probably wasting a lot of time watching the darn meter, if one was going on a trip and it just died, you are screwed. I would like to know at least if the battery is getting at a low point as well so I could have that puppy charged up and ready to go. I also see charging this thing that it takes about an hour for each bar..... four hours total...... or so my experience.

jakeluck · 03-09-2007, 01:26 PM

let me get this clear, so if i plug in the ac adaptor to charge while the reader is on, then the battery weirdness gets cured?

yvanleterrible · 03-09-2007, 03:37 PM

Quote:

Originally Posted by Aprilbeginnings

I have to agree with NatCH on this one Mr. Terrible

(grinning).... although you are right we are probably wasting a lot of time watching the darn meter, if one was going on a trip and it just died, you are screwed. I would like to know at least if the battery is getting at a low point as well so I could have that puppy charged up and ready to go. I also see charging this thing that it takes about an hour for each bar..... four hours total...... or so my experience.

How about if the meter was in the menus instead of constantly in our face' we'd still be able to use it easily.
That thing caused enough paranoia to justify this thread. It's like your first baby, every giggle, google and butt whistle gives you worries!

Aprilbeginnings · 03-09-2007, 03:40 PM

Ha ha, what first new baby......... never had any of those headaches <G>

yvanleterrible · 03-09-2007, 03:45 PM

You did!... your PRS!

Aprilbeginnings · 03-09-2007, 03:48 PM

HUH? what is PRS? guess I just went brain dead. English please <G>

yvanleterrible · 03-09-2007, 03:49 PM

Sorry! PRS 500...aka the Sony reader.

NatCh · 03-09-2007, 04:02 PM

Quote:

Originally Posted by jakeluck

let me get this clear, so if i plug in the ac adaptor to charge while the reader is on, then the battery weirdness gets cured?

Some folks have seen that happen -- we're not entirely sure what the issue is, so it's hard to be sure what will fix it.

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03-06-2007, 08:07 AM	#46
dstampe dstampe Posts: 50 Karma: 17 Join Date: Jan 2007 Location: Canada Device: Sony PRS-500	I find the only way to get immediate "bar" gratification from a charge is to turn the Reader ON, then plug the charger into it. The display is not erased while charging, so it might leavemore of a ghost later. Interestingly, the displayed image seems to lose contrast over time when it is left displayed like this.

03-06-2007, 01:27 PM	#47
TadW Uebermensch Posts: 2,583 Karma: 1094606 Join Date: Jul 2003 Location: Italy Device: Kindle	I haven't upgraded my Reader, but I also experience fluctuations in the battery bar meter. Some times the battery seems to deplate faster than other times. I have no idea what is causing this behavior.

03-07-2007, 04:14 AM	#48
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	There definitely seems to be ongoing "battery meter wierdness" following the upgrade. Yesterday, my Reader was down to 2 bars on the meter, so I left it plugged into my PC all day until the "charge" light went out. When I disconnected the USB cable, the meter showed 3 bars. I did a soft reset and it went back to 4 bars. Hope they fix this in the next update - it's a bit of a nuisance having to do a reset after each charge.

03-08-2007, 01:37 PM	#49
Strether Guru Posts: 747 Karma: 2825929 Join Date: Feb 2007 Location: Fresno Device: Kindle 1; iPad Air; iPhone 7; Kobo Libra; Kindle Oasis 3	I attempted a chat with Sony Support this morning, but they told me there's no chat support for the Reader and gave me a phone number to call instead. So, I called to inquire whether Sony officially knew that there was a post-update problem with the charge meter not registering 100% without being reset. He said they had received a few complaints about it, but said that it would help the issue if there was a larger volume of calls complaining about it. So, for what it's worth, the phone number is 1-866-962-7669. They'll ask your name, phone number and serial number of the Reader. Reading between the lines, it sounded like the greater the number of calls, the faster a corrective update would occur. Jim

03-09-2007, 10:38 AM	#50
Snassek Connoisseur Posts: 58 Karma: 61 Join Date: Dec 2006 Location: Covington, KY US Device: Sony eReader	Yesterday was the first time I have had an issue with the battery indicator showing incorrectly. I let it charge the day before and after checking it after the light went out it still showed 1 bar. I thought maybe that it didn't charge so I plugged it back in overnight and when I turned it on yesterday, still the 1 bar was showing. I tried turning it off and then back on with the same result. I have read a little about the soft reset, but before I came here to see exactly what was required to reset it and what issues may arrise, I decided to turn the reader on, plug the charger in and as soon as I did that, the battery indicator reset back to showing a full charge. No soft reset was required.

03-09-2007, 12:14 PM	#52
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	I prefer having the meter ... it let's me decide when to recharge so that I can do it when I don't plan to read in the first place, rather than having to charge whenever the battery runs out, probably at a a time when I want to read (otherwise, why would I have my Reader turned on? ).

03-09-2007, 01:26 PM	#54
jakeluck Groupie Posts: 193 Karma: 3252 Join Date: Dec 2004	let me get this clear, so if i plug in the ac adaptor to charge while the reader is on, then the battery weirdness gets cured?

03-09-2007, 03:40 PM	#56
Aprilbeginnings Guru Posts: 632 Karma: 404 Join Date: Nov 2006 Location: Southern CA Device: Sony PRS-500 /prs 650 soon	Ha ha, what first new baby......... never had any of those headaches <G>

03-09-2007, 03:45 PM	#57
yvanleterrible Reborn Paper User Posts: 8,616 Karma: 15446734 Join Date: May 2006 Location: Que Nada Device: iPhone8, iPad Air	You did!... your PRS!

03-09-2007, 03:48 PM	#58
Aprilbeginnings Guru Posts: 632 Karma: 404 Join Date: Nov 2006 Location: Southern CA Device: Sony PRS-500 /prs 650 soon	HUH? what is PRS? guess I just went brain dead. English please <G>

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03-09-2007, 03:49 PM	#59
yvanleterrible Reborn Paper User Posts: 8,616 Karma: 15446734 Join Date: May 2006 Location: Que Nada Device: iPhone8, iPad Air	Sorry! PRS 500...aka the Sony reader.