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View Poll Results: How often has your T1 crashed/frozen? (after using it at least 3 days) | |||
Once | 38 | 23.60% | |
2-3 times | 26 | 16.15% | |
More than 3 times | 35 | 21.74% | |
Never | 62 | 38.51% | |
Voters: 161. You may not vote on this poll |
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10-19-2011, 06:29 PM | #76 |
E-reader Enthusiast
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It's a touch screen. One of the ways to avoid the screen freeze is to turn pages by the buttons and not swipe the screen. The expectation is you should be able to swipe and never touch the buttons if that is your preferred method. That is a major advantage of the touch screen to many people. Some ereaders don't even have page turn buttons as an option.
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10-19-2011, 06:37 PM | #77 | |
Séduisant
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10-19-2011, 06:53 PM | #78 | |
Groupie
Posts: 165
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Device: Sony T1, K4NT (To Wife), Nook ST, NSTG
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Quote:
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10-19-2011, 06:59 PM | #79 |
Geographically Restricted
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The CSO I spoke to at Sony AU had no idea there was an issue with the T1. I could put that down to being non tech support though...
She did say however that if there was an issue they certainly replace the ereader. |
10-19-2011, 07:44 PM | #80 |
Guru
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Of course they will. They did for me ...twice. I still had the flipping pages & freezing. On all 3 of the readers I got from them.
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10-19-2011, 08:23 PM | #81 | |
Wizard
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Quote:
Whenever people don't get a decent explanation of a problem, especially consumers, the gaps in their explanation will be filled by consumers in ways that may not be advantageous to the company. That's why I say it is always better to admit a mistake and say right upfront what the strategy will be. Maybe not everyone will agree with the strategy, but at least the word will get out that something at least is being done. This inaction will not be taken well - aty least not by me. YMMV. |
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10-19-2011, 08:42 PM | #82 | ||
E-reader Enthusiast
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Quote:
Quote:
I think that you are less likely to experience this problem if your reading process varies as follows:
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10-19-2011, 08:45 PM | #83 |
Geographically Restricted
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Location: Perth, Australia
Device: Sony PRS-T3, Kindle Voyage, iPad Air2, Nexus7v2
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10-19-2011, 11:50 PM | #84 |
Enthusiast
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For what its worth, my replacement still hasn't had any real problems, whereas my initial device froze about once every other day.
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10-20-2011, 12:00 AM | #85 |
E-reader Enthusiast
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What do you mean by freezing? Getting stuck on the home page or on a page in a book or do you mean the flipping page freeze thing? Just trying to understand if there are different types of freezing.
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10-20-2011, 04:03 AM | #86 | |
The Introvert
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Quote:
The primary concern is the reader is freezing when using touch screen for page turn, so people resort to using buttons. Some, think that it is OK. As long as the buttons work and the reader doesn't freeze it is not a big issue. I disgree with this attitude. Although, I am more disappointed with Sony lowering their quality standard. With Sony, I used to think that I pay a premium price for a premium item. Seems it is not the case anymore. |
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10-20-2011, 05:15 AM | #87 | |
Groupie
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Quote:
I understand people are having issues, but I think its important to realize as well others aren't. Calling the product a disaster is a bit extreme in my mind. I use the touchscreen to turn pages maybe only 20% of the time - however, I'm not using buttons to avoid crashing, just the buttons are my preferred way of turning pages. I've had a little over 1000 books on mine without issues, have had zero problems with browsing the local library and checking out books from the reader, and have downloaded books from the browser from various websites without issue. In all honesty, I would say this is one of the best ereaders I've used (and I've used more than just a few). So people (especially ones who don't own it) tossing their hands up and calling it a disaster I don't understand. Sorry to the ones who own it and are having issues, I don't know if its usage habits or bad units that differ between us, but I hope it gets fixed for you guys. |
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10-20-2011, 05:31 AM | #88 |
The Introvert
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No, I don't.
I either have to call who report the issues here liars or believe them. I choose the latter. |
10-20-2011, 05:46 AM | #89 |
Lost and clueless
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I've found that if I swipe in the middle of the screen (as opposed to the bottom) then I don't have a problem with either freezing or crashing.
As somebody else said earlier, this appears to be more of a design fault than a software fault. It appears that the page turn swipe, may be looping with the dictionary function or page search, if you are swiping at the bottom of the screen. If the page search and/or dictionary functions were moved to the top of the screen then the occurrence of 'crashes' and 'freezes' may be drastically reduced. |
10-20-2011, 05:47 AM | #90 | |
Groupie
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Quote:
Oh, look! This just happens to be a poll thread, and 45% who responded claimed no crashing! Isn't your "call them liars" stance calling those 45% liars....? My opinion is that there are probably defective batches out there, probably a bug as well where usage pattern comes into play, I really don't know. Ill try the swipe only method and see if I get crashes. But...I own it, I haven't had the problems stated, and "a disaster" from someone who doesn't own it, is a bit much in my mind. |
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