Problem authorizing new 505???

advocate2 · 08-15-2009, 11:43 PM

I lost my old 505 and just purchased a new one. When I try to authorize the new reader in the Sony Store, I keep getting a message that the page is temporarily unavailable. It's now been two days.

Is anyone else having this issue? I have not de authorized the old 505 since I can't find it.

MarciaCat · 08-16-2009, 03:29 AM

Funny you should ask; I had that same frustrating problem Friday when I went to authorize my new red Reader. With a little help from the Sony Support help page I finally got it authorized. Here's what you need to do (with your Reader connected to your computer of course): from the Sony eBook Store click on "my account" at the top center of any page then scroll down to the bottom where it says "My Authorized Devices" then click on "manage devices" which will take you to the page you need.

I hope that helps; good luck!

advocate2 · 08-16-2009, 03:10 PM

Marcia, Your solution worked perfectly. Many Thanks!!!!

MarciaCat · 08-16-2009, 05:26 PM

Quote:

Originally Posted by advocate2

Marcia, Your solution worked perfectly. Many Thanks!!!!

You're welcome; I'm so glad I could help!

08-15-2009, 11:43 PM	#1
advocate2 My Kingdom for Karma Posts: 430 Karma: 7125 Join Date: Jul 2009 Location: Las Vegas Device: Sony 350, 650, 950, Nook Color	Problem authorizing new 505??? I lost my old 505 and just purchased a new one. When I try to authorize the new reader in the Sony Store, I keep getting a message that the page is temporarily unavailable. It's now been two days. Is anyone else having this issue? I have not de authorized the old 505 since I can't find it.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PRS-650 De-Authorizing	terraskye	Sony Reader	2	10-12-2010 08:51 PM
authorizing new 505 with existing 500 account?	Gravitas	Sony Reader	6	07-13-2009 05:52 PM
De-Authorizing prs	Mitchll	Sony Reader	6	03-17-2009 06:56 PM
Authorizing	praffert@mac.com	Sony Reader	2	01-19-2008 06:17 PM
De-authorizing our devices	mdt1007	Sony Reader	7	03-17-2007 04:08 PM

08-16-2009, 03:29 AM	#2
MarciaCat Cat Lady & Trekkie Posts: 421 Karma: 221630 Join Date: Jul 2007 Location: San Diego, CA Device: Kobo Libra, Kobo Aura & Aura H20	Funny you should ask; I had that same frustrating problem Friday when I went to authorize my new red Reader. With a little help from the Sony Support help page I finally got it authorized. Here's what you need to do (with your Reader connected to your computer of course): from the Sony eBook Store click on "my account" at the top center of any page then scroll down to the bottom where it says "My Authorized Devices" then click on "manage devices" which will take you to the page you need. I hope that helps; good luck!

08-16-2009, 03:10 PM	#3
advocate2 My Kingdom for Karma Posts: 430 Karma: 7125 Join Date: Jul 2009 Location: Las Vegas Device: Sony 350, 650, 950, Nook Color	Marcia, Your solution worked perfectly. Many Thanks!!!!

Advert