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Old 01-09-2013, 05:51 PM   #1
KyonCoraeL
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Kobo Arc Disappearing Blue Dead Pixel
Hi guys,
I just bought a Kobo Arc on boxing day and I love it. I just noticed I have a dead blue pixel on the top left of the screen which disappears if I hold it in landscape.
Seems like a software problem. I tried factory resetting it. It only appears in the browser app, the chrome app, and the youtube app. There may be more...
Any Suggestions?
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Old 01-10-2013, 11:37 AM   #2
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take it back for a replacement.
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Old 01-10-2013, 08:29 PM   #3
KyonCoraeL
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Already applied to have Kobo send me a replacement. They're customer support was pretty good. Thanks for the advice.
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Old 01-11-2013, 02:22 AM   #4
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Glad to hear. Did you buy in a store or online . If in a store you should be able to just take it back and exchange it for another without having too wait to be sent one.
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