New Kindle PPW3 maybe brick by update ?

[porto]

Hello all,

I buy a new PW3.
After the first login to my WIfi they try begin to install a new Update.

The update was nearly 90%, and my children try to reboot just for fun and the Kindle frozen at the update screen.

I try to reboot with pressing the buton with the 40 seconds, nothing have, the screen still frozen. Just the LED blink 5 times after nearly 10 seconds.
Also i put on my PC and the don't find the Kindle.
I try to load with USB cable since one day but the light still amber.

Maybe anyone have another idea what I can try ?

The screen are frozen in the update where the update bar are nearly 90% ?

Thanks in advance.
Porto

[knc1]

Two ideas occur to me:

1. Have the kids buy you a new one, they can keep the brick as an object lesson.
2. Contact the seller, explain what happened, and ask for an exchange.

The Kindles have no way to recover from a partially installed update.
They do not have an 'undo' or 'do over' function in the OTA updater.

It could be recovered using the serial port, but that means taking it apart and doing a lot of skilled labor.
Most people would just exchange it (and maybe throw a kid or two into the deal).

[porto]

Originally Posted by knc1

Two ideas occur to me:

1. Have the kids buy you a new one, they can keep the brick as an object lesson.
2. Contact the seller, explain what happened, and ask for an exchange.

The Kindles have no way to recover from a partially installed update.
They do not have an 'undo' or 'do over' function in the OTA updater.

It could be recovered using the serial port, but that means taking it apart and doing a lot of skilled labor.
Most people would just exchange it (and maybe throw a kid or two into the deal).

Many Thanks.

I will call amazon and try my look for a change.
The serial mode is to heavy.
Next time I must take more care.

Berst Regards
Porto