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Old 03-09-2008, 06:11 PM   #1
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NAEB web site?

I seem to be having difficulty accessing the NAEB web site. I'm getting an internal server error.

Anyone else have the same problem?

Folks at NAEB: you around?

-tnx,

Jeff
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Old 03-09-2008, 06:34 PM   #2
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I just tried it. Yep, same problem.
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Old 03-09-2008, 07:41 PM   #3
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I remember our hosting service starting some work late this past week. Could be having a negative effect.

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Old 03-09-2008, 07:47 PM   #4
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Thought they said they would be down this weekend.
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Old 03-10-2008, 01:11 AM   #5
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The site is still down.
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Old 03-10-2008, 02:01 AM   #6
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The site is still down.
Just heard from Jim (Penty)... Yes, there *WERE* complications with the migration! As this is our host provider, we're out of luck until they get it fixed.

Derek
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Old 03-10-2008, 09:24 AM   #7
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Yep, my site migration blew up....sigh and they said it would be easy.
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Old 03-10-2008, 11:59 AM   #8
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Home page naebllc.com and email is up and running. The store front will take another 24hours for the DNS servers.
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Old 03-10-2008, 06:45 PM   #9
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Server migration is complete. If you have any problems or spot any errors please email shop@naebllc.com.
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Old 03-13-2008, 03:33 PM   #10
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Wasn't sure where to post this question to our friends at NAEB.....this looked like the best place. If this question has been asked and answered previously, my apologizes.

The NAEB web site is currently taking orders for an end-of-March delivery. If I understand how this is to work, there needs to be 100 orders before NAEB then places an order with Bookeen. Assuming that I have that correct, what happens if at the end of March there aren't enough orders?

-many thanks,

Jeff
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Old 03-13-2008, 05:12 PM   #11
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Quote:
Originally Posted by JWLaRue View Post
Wasn't sure where to post this question to our friends at NAEB.....this looked like the best place. If this question has been asked and answered previously, my apologizes.

The NAEB web site is currently taking orders for an end-of-March delivery. If I understand how this is to work, there needs to be 100 orders before NAEB then places an order with Bookeen. Assuming that I have that correct, what happens if at the end of March there aren't enough orders?

-many thanks,

Jeff
Well, we can't place OUR order at that time. So please order, Order, ORDER!

Derek
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Old 03-13-2008, 07:07 PM   #12
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So what happens to those who have already ordered? Do we wait until sometime in the (hopefully near) future until there are 100 orders?

-Jeff
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Old 03-13-2008, 07:18 PM   #13
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So what happens to those who have already ordered? Do we wait until sometime in the (hopefully near) future until there are 100 orders?

-Jeff
There's a problem. You see, the way the credit-card processing works, if we can't 'complete' the order process within 30 days, the authorization against your card fails and we'd require you to re-place the order. So we *have* to place our order within the next 20 days in order to make sure we can 'complete' the process within the 30 days.

Derek
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Old 03-13-2008, 07:24 PM   #14
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Gotta love credit card companies, though as a consumer I can see how that would be a good thing.

Let's hope we don't get to that point! (If we do, I assume there's some sort of notification so that I can re-enter my order?)

Oh...is that 30 days from when I placed my order? I placed mine on 2/26. That could create some real interesting timing problems!

-many thanks,

Jeff
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Old 03-13-2008, 07:49 PM   #15
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Originally Posted by JWLaRue View Post
Gotta love credit card companies, though as a consumer I can see how that would be a good thing.

Let's hope we don't get to that point! (If we do, I assume there's some sort of notification so that I can re-enter my order?)

Oh...is that 30 days from when I placed my order? I placed mine on 2/26. That could create some real interesting timing problems!

-many thanks,

Jeff
We're working on it.

Derek
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