Aura Battery Problem?

Aeliine · 11-23-2014, 10:50 AM

I have a problem with my Kobo Aura ... Everytime the battery runs out completely, it resets itself. Like a factory reset. I have to setup all over again, timezone, wifi password, its like taking it out of the box. I have to load all my books over again and my reading progress is lost as well. What is this about? Is this normal? Is this something I can fix - and if so, how?!?!?

:h elp:

filmo · 11-23-2014, 11:29 AM

This should not happen. If it is within warranty I would return it to Kobo.

PeterT · 11-23-2014, 12:47 PM

What happens if you just power the unit off as opposed to letting it sleep?

It almost sounds as if the settings / database are not being written to the internal storage of the device, and that whenever the unit is powered off settings are being lost.

Aeliine · 12-02-2014, 10:47 PM

Unfortunately, it is no longer under warranty

I've tried powering off rather than just letting it go to sleep. If the battery falls low enough to die - say I had 10% left, and ended up forgetting to charge it for a week or what not - then still, it will go to the "restoring" screen.

It doesn't matter if I've just powered on to realize its dead, or if I plug it in first - when the battery is able to turn it on, it's lost everything and I have to reload everything. It's getting really rather annoying.

Any ideas??

11-23-2014, 10:50 AM	#1
Aeliine Junior Member Posts: 5 Karma: 10 Join Date: Sep 2014 Device: Kobo Aura HD	Battery Problem? I have a problem with my Kobo Aura ... Everytime the battery runs out completely, it resets itself. Like a factory reset. I have to setup all over again, timezone, wifi password, its like taking it out of the box. I have to load all my books over again and my reading progress is lost as well. What is this about? Is this normal? Is this something I can fix - and if so, how?!?!? :h elp:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
HD Kindle Fire HD 8.9" battery problem (temperature sensitive device/battery)	Alberich	Kindle Fire	12	01-21-2013 10:55 PM
Could someone please help me on a battery problem?	pathfinderca	HanLin eBook	3	08-15-2011 01:12 PM
Battery Problem?	gordoncanada	Ectaco jetBook	10	02-12-2010 02:24 PM
PRS-500 battery problem, but the battery's not the problem	ZachC	Sony Reader	7	01-11-2010 11:46 PM
Battery problem?	Aprilbeginnings	Sony Reader	39	01-06-2007 10:30 AM

11-23-2014, 11:29 AM	#2
filmo Wizard Posts: 1,326 Karma: 1077205 Join Date: Jun 2011 Device: Kobo Touch, Sony T1, Kobo Mini	This should not happen. If it is within warranty I would return it to Kobo.

11-23-2014, 12:47 PM	#3
PeterT Grand Sorcerer Posts: 12,168 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	What happens if you just power the unit off as opposed to letting it sleep? It almost sounds as if the settings / database are not being written to the internal storage of the device, and that whenever the unit is powered off settings are being lost.

12-02-2014, 10:47 PM	#4
Aeliine Junior Member Posts: 5 Karma: 10 Join Date: Sep 2014 Device: Kobo Aura HD	Unfortunately, it is no longer under warranty I've tried powering off rather than just letting it go to sleep. If the battery falls low enough to die - say I had 10% left, and ended up forgetting to charge it for a week or what not - then still, it will go to the "restoring" screen. It doesn't matter if I've just powered on to realize its dead, or if I plug it in first - when the battery is able to turn it on, it's lost everything and I have to reload everything. It's getting really rather annoying. Any ideas??