Can't reinstall Connect software, please help

Pitpipo · 11-14-2007, 01:27 PM

Hello all,
I've just received my PRS 505 and I wanted to install the Connect software on my PC.
Everything seems fine but during install the prog tell me there is already a version of software and that it will update it.
It then try to find the .msi file on my pc but fail
I try then to uninstall manually the software but Windows XP tells me he can't find the install source, so he does not uninstall it.
My actual version of software is bugged, I can't install a new one...
Does someone know where is the key registry to modify so I can install the software again ?
Thanks for your time and concern

igorsk · 11-14-2007, 04:39 PM

Try this utility.
http://support.microsoft.com/kb/290301

JSWolf · 11-14-2007, 07:43 PM

Quote:

Originally Posted by Pitpipo

Hello all,
I've just received my PRS 505 and I wanted to install the Connect software on my PC.
Everything seems fine but during install the prog tell me there is already a version of software and that it will update it.
It then try to find the .msi file on my pc but fail
I try then to uninstall manually the software but Windows XP tells me he can't find the install source, so he does not uninstall it.
My actual version of software is bugged, I can't install a new one...
Does someone know where is the key registry to modify so I can install the software again ?
Thanks for your time and concern

Download Connect 1.1 and reinstall. Then you can use Ebook Library to upgrade it.

http://www.jkwolf.com/CONNECT_Reader_Installer.exe

I hope this helps.

Pitpipo · 11-17-2007, 05:39 AM

Thanks a lot it works ! The only issue left is: I don't know where the former library was located on my hard drive: it still shows when I launch software but when I try to delete an item in it the software crashes. Does someone know where the data is stored ?

Alexander Turcic · 11-17-2007, 07:54 AM

On my computer (I am running MS Vista) it's located in a subdir of:

C:\Users\Alexander\AppData\Local\Sony Corporation\

I think under XP the proper path would then be:

C:\Documents and Settings\Alexander\Local Settings\Application Data\Sony Corporation\

11-14-2007, 01:27 PM	#1
Pitpipo Junior Member Posts: 3 Karma: 10 Join Date: Sep 2006	Can't reinstall Connect software, please help Hello all, I've just received my PRS 505 and I wanted to install the Connect software on my PC. Everything seems fine but during install the prog tell me there is already a version of software and that it will update it. It then try to find the .msi file on my pc but fail I try then to uninstall manually the software but Windows XP tells me he can't find the install source, so he does not uninstall it. My actual version of software is bugged, I can't install a new one... Does someone know where is the key registry to modify so I can install the software again ? Thanks for your time and concern

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11-14-2007, 04:39 PM	#2
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	Try this utility. http://support.microsoft.com/kb/290301

11-17-2007, 05:39 AM	#4
Pitpipo Junior Member Posts: 3 Karma: 10 Join Date: Sep 2006	Thanks a lot it works ! The only issue left is: I don't know where the former library was located on my hard drive: it still shows when I launch software but when I try to delete an item in it the software crashes. Does someone know where the data is stored ?

11-17-2007, 07:54 AM	#5
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	On my computer (I am running MS Vista) it's located in a subdir of: C:\Users\Alexander\AppData\Local\Sony Corporation\ I think under XP the proper path would then be: C:\Documents and Settings\Alexander\Local Settings\Application Data\Sony Corporation\

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