Device "TouchMe" from smartscreens is not detected by calibre

[Björn R.]

Hello,

I have the problem that calibre don`t detected my new ebook reader "TouchMe" from "Smartscreens".
http://www.smartscreens.com/801/73223.html

SmartReader TouchMe®
****************************
- 7" eReader with Color-Touchscreen 800x480
- only 9.7mm thin
- built-in Lithium Battery 2200mAh
- 8GB Memory
- Slot for 8/16/32GB MicroSD Card
- Music formats: MP3, AAC, WMA, OGG, WAV,
APE, FLAC
- Picture formats: JPEG, BMP, GIF
- Video formats: AVI, RM, RMVB, MKV, MOV,
MP4, DAT, VOB, PMP, MPEG, MPG, FLV,
ASF, 3GP
- Text formats: TXT,PDF,EPUB, PDB, FB2,
Adobe DRM
- Supports Portrait and Landscape
- built-in Loudspeaker
- Multilingual
- Size: 193mm * 125mm * 9.7mm
- Distribution: Thalia exlusive (Germany, Austria,
Switzerland)

Here is the report from calibre:

Version: 0.8.51
USB devices on system:
[u'usb\\root_hub&vid8086&pid27cb&rev0002',
u'usb\\root_hub&vid8086&pid27ca&rev0002',
u'usb\\root_hub&vid8086&pid27c9&rev0002',
u'usb\\root_hub&vid8086&pid27c8&rev0002',
u'usb\\root_hub20&vid8086&pid27cc&rev0002',
u'usb\\vid_071b&pid_3203&rev_0100',
u'usb\\vid_13d3&pid_5702&rev_0322',
u'usb\\vid_13d3&pid_5702&rev_0322&mi_00',
u'usb\\vid_1bcf&pid_053a&rev_0111']
Drives detected:
(0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK701 PRS505 PRST1 README S60
SHINEBOOK SNE SOVOS SPECTRA STASH SUNSTECH_EB700 SWEEX TECLAST_K3
THEBOOK TREKSTOR USER_DEFINED VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_071b&pid_3203&rev_0100'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TOUCHME&PR OD_&REV_1.00#00000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

Devices possibly connected: None




Please can anybody help me with this problem?

[theducks]

I think you did it correct (and with lots of good detailed additional info )
The developers will confirm if the driver is possible

[kovidgoyal]

Your device is not reporting its vendor and product names to windows
as can be seen looking at the debug output. Look at the lines

...VEN_TOUCHME&PROD_&...

A properly working device would report something like:

...VEN_SONY&PROD_PRS-650&

Without this it is not possible for calibre to support your device.

You can use the Connect to folder function to connect to your device
instead. Click the Connect/Share button in calibre to access this
function.

[Björn R.]

Originally Posted by kovidgoyal

Your device is not reporting its vendor and product names to windows
as can be seen looking at the debug output. Look at the lines

...VEN_TOUCHME&PROD_&...

A properly working device would report something like:

...VEN_SONY&PROD_PRS-650&

Without this it is not possible for calibre to support your device.

You can use the Connect to folder function to connect to your device
instead. Click the Connect/Share button in calibre to access this
function.

Thank you for your fast help
Now I can happily connect my new eBook Reader with my large bookcollection in caliber
First I was unhappy that it does not work but now I am very satisfied . Calibre is the best program for the management of ebooks

I wish you and your family all the best.