Accessories Oil spots on M-Edge Prodigy Covers??? Already gone through two...

unrequited · 03-16-2009, 09:08 PM

I'm currently going through with the wonderful Customer at M-Edge regarding their latest cover, the Kindle 2 Prodigy Cover... Unfortunately my first cover had an oil blotch on it, and I've been trying to get a replacement. Today they sent me another cover which was supposed to be "perfect". It wasn't. : ( I didn't even take the 2nd case out of the original plastic wrapping so that there's no way it could have been my fault, and sent pics back to M-Edge. Hopefully they'll replace this cover as well.

Maybe I'm being a bit anal, but these genuine leather covers ARE $45... I expect them to be pristine, or at least the same quality that $30 leather shoes are. Here are the pictures of what I'm talking about, and if you have any problems with yours, please let me know, I wanna try and figure out how many others are having the same quality control issues.

All pics are here:
http://www.christopherwu.net/gallery...over_oil_spots

My first cover:

My second cover:

What it should look like (the back of the 1st & 2nd covers are both pristine):

Comments?

HarryT · 03-17-2009, 04:42 AM

That just looks like natural flaws in the leather. No genuine leather is going to be of a completely uniform texture.

Book Worm · 03-17-2009, 05:48 AM

Your new one looks like a finger print!

bwaldron · 03-17-2009, 12:15 PM

Quote:

Originally Posted by HarryT

That just looks like natural flaws in the leather. No genuine leather is going to be of a completely uniform texture.

It looks to me like it might be more than that, but hard to tell from pictures. My M-Edge leather case for the K1 has no such flaws.

unrequited · 03-17-2009, 12:44 PM

Yup on kindleboards, nobody else has had oil-spots on their covers. Plus I've owned many a leather coat & shoes without issues.

unrequited · 03-18-2009, 04:27 PM

Update: M-Edge CS has been nothing but awesome, and they're actually sold out of this cover (I got the first shipment of the new Prodigy covers and I guess it was a smaller batch than they usually do). They told me to keep both stained covers so that "I have something to protect my kindle" and when they restock they'll ship me out a new one and I can then ship back the two I have. A+ customer service.

ratflinger · 03-19-2009, 11:37 PM

That's why I ordered a black one - I can't see if it's flawed or not.

unrequited · 03-23-2009, 06:41 PM

Third time's a charm. This cover is absolutely beautiful, and the only thing that is better is the wonderful customer service by Sara who was more than accomodating the entire time. Thank you M-Edge for standing behind your customers and your beautiful products.

badgoodDeb · 03-23-2009, 07:01 PM

Can you post an end-on pic? I'd like to see how much extra space there is at the spine edge -- specially if I don't plan to add their light to the package.

So, I mean a shot like the first one above, but tip the whole thing further back. So we can see the Kindle in there and how much space is at the spine. Thanks!

unrequited · 03-23-2009, 07:23 PM

Quote:

Originally Posted by badgoodDeb

Can you post an end-on pic?
Thanks!

I can do you one better... video review! (not mine)
http://www.youtube.com/watch?v=d-RWv...fmt=22#t=4m10s

badgoodDeb · 03-23-2009, 07:43 PM

Perfect -- thank you!!

bwaldron · 03-24-2009, 03:28 PM

Quote:

Originally Posted by unrequited

Third time's a charm. This cover is absolutely beautiful, and the only thing that is better is the wonderful customer service by Sara who was more than accomodating the entire time. Thank you M-Edge for standing behind your customers and your beautiful products.

Nice to hear!

03-16-2009, 09:08 PM	#1
unrequited Zealot Posts: 133 Karma: 118 Join Date: Feb 2009 Device: Kindle 2 DX	Oil spots on M-Edge Prodigy Covers??? Already gone through two... I'm currently going through with the wonderful Customer at M-Edge regarding their latest cover, the Kindle 2 Prodigy Cover... Unfortunately my first cover had an oil blotch on it, and I've been trying to get a replacement. Today they sent me another cover which was supposed to be "perfect". It wasn't. : ( I didn't even take the 2nd case out of the original plastic wrapping so that there's no way it could have been my fault, and sent pics back to M-Edge. Hopefully they'll replace this cover as well. Maybe I'm being a bit anal, but these genuine leather covers ARE $45... I expect them to be pristine, or at least the same quality that $30 leather shoes are. Here are the pictures of what I'm talking about, and if you have any problems with yours, please let me know, I wanna try and figure out how many others are having the same quality control issues. All pics are here: http://www.christopherwu.net/gallery...over_oil_spots My first cover: My second cover: What it should look like (the back of the 1st & 2nd covers are both pristine): Comments?

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03-17-2009, 04:42 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	That just looks like natural flaws in the leather. No genuine leather is going to be of a completely uniform texture.

03-17-2009, 05:48 AM	#3
Book Worm Enthusiast Posts: 35 Karma: 244 Join Date: Feb 2009 Location: Eureka California Device: Sony e Reader 505 BLUE	Your new one looks like a finger print!

03-17-2009, 12:44 PM	#5
unrequited Zealot Posts: 133 Karma: 118 Join Date: Feb 2009 Device: Kindle 2 DX	Yup on kindleboards, nobody else has had oil-spots on their covers. Plus I've owned many a leather coat & shoes without issues.

03-18-2009, 04:27 PM	#6
unrequited Zealot Posts: 133 Karma: 118 Join Date: Feb 2009 Device: Kindle 2 DX	Update: M-Edge CS has been nothing but awesome, and they're actually sold out of this cover (I got the first shipment of the new Prodigy covers and I guess it was a smaller batch than they usually do). They told me to keep both stained covers so that "I have something to protect my kindle" and when they restock they'll ship me out a new one and I can then ship back the two I have. A+ customer service.

03-19-2009, 11:37 PM	#7
ratflinger Enthusiast Posts: 46 Karma: 55926 Join Date: Mar 2009 Device: K3, Touch, Paperwhite 3G	That's why I ordered a black one - I can't see if it's flawed or not.

03-23-2009, 06:41 PM	#8
unrequited Zealot Posts: 133 Karma: 118 Join Date: Feb 2009 Device: Kindle 2 DX	Third time's a charm. This cover is absolutely beautiful, and the only thing that is better is the wonderful customer service by Sara who was more than accomodating the entire time. Thank you M-Edge for standing behind your customers and your beautiful products.

03-23-2009, 07:01 PM	#9
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Can you post an end-on pic? I'd like to see how much extra space there is at the spine edge -- specially if I don't plan to add their light to the package. So, I mean a shot like the first one above, but tip the whole thing further back. So we can see the Kindle in there and how much space is at the spine. Thanks!

03-23-2009, 07:43 PM	#11
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Perfect -- thank you!!

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