My PRS-505 doesn't turn off - Help!

Dapper Amit · 04-02-2009, 01:27 AM

Hi,

Since last week my PRS-505 will not turn off when I use the slider switch. Neither does it go to sleep after 60 minutes as it's supposed to. It just keeps running till the battery gets consumed.

All other functions are working and I can even shut down the reader by using the advanced settings. I can then use the slider switch to start the reader so I am guessing it's not a problem with the hardware switch.

One other point to note is that while it's turned on it is consuming battery at a very fast rate. A fully charged battery drains out over night even if I am not turning any pages.

Any help is greatly appreciated.

Thanks,
Amit

Seabound · 04-02-2009, 01:43 AM

Did you try the reset button at the back?

dordale · 04-02-2009, 02:10 AM

I'd try the reset button as Seabound suggests.

Just wanted to add, that even when the screen is "on" your reader shouldn't actually using much power. With e-ink technology, it doesn't take any power to keep the screen on. The reader should only be using power when re-drawing the screen.

Sounds like you probably have something else going on. Could the audio player be on in the background?

Hopefully the reset will fix your problems.

dordale

tech_au · 04-02-2009, 02:40 AM

I had this "not turning off" thing happen to me a couple of months ago.
Using the reset on the back fixed it for awhile but it happened again a couple of times.
I eventually found it was a corrupted file system. I copied the books off, formatted the internal memory using the readers format command and put the books back on. Not had any problems since.
You may be able to just do a Windows disk check while it is plugged into the PC instead of the complete format.

Dapper Amit · 04-02-2009, 03:31 AM

I have tried the reset button already with no improvements. I'll try and format the memory to see if it solves the problem.

Dapper Amit · 04-02-2009, 03:48 AM

@tech_au Thanks a lot. Formatting internal memory solved the issue

neilmarr · 08-25-2009, 10:38 AM

I'm having the same problem of not been able to turn the machine off (also the bookmark facility has stopped working). Followed the advice here, but -- after about half an hour -- the screen told me that it was still formatting. I gave up in frustration and tried the off switch and, right enough, the machine appeared to close. Then it automatically re-started ... and I still have the same problem: can't turn off, can't remove or add bookmarks. Any ideas? Cheers.

Neil

dreams · 08-26-2009, 01:00 AM

Quote:

Originally Posted by Dapper Amit

@tech_au Thanks a lot. Formatting internal memory solved the issue

Glad you were able to solve the problem.

Quote:

Originally Posted by neilmarr

I'm having the same problem of not been able to turn the machine off (also the bookmark facility has stopped working). Followed the advice here, but -- after about half an hour -- the screen told me that it was still formatting. I gave up in frustration and tried the off switch and, right enough, the machine appeared to close. Then it automatically re-started ... and I still have the same problem: can't turn off, can't remove or add bookmarks. Any ideas? Cheers.

Neil

I have found a few threads that address this problem and offer advice..

https://www.mobileread.com/forums/showthread.php?t=48518

Quote:

Originally Posted by nadolax

It looks like a hard reset followed by formatting worked. I just have to re-authorize the machine now but the button works again...weird.

https://www.mobileread.com/forums/showthread.php?t=49117

Quote:

Originally Posted by gwynevans

Make sure you've copied all you want from the Reader onto your PC, then try Settings/Advanced Settings/Format Internal Memory

https://www.mobileread.com/forums/showthread.php?t=49735

I hope you find something in those threads that will help.

Atagahi · 08-26-2009, 10:51 AM

I have the same problem and I was wondering how long formatting the internal memory takes. Is it suppose to be quick or last hours?

dreams · 08-26-2009, 02:13 PM

The below is information I've picked up from other troubleshooting threads...

First of all, I know that charging with a mains (AC) charger for a FULL charge is the first step.

Then, if you have an ebook, pic, or music, on your Reader, make sure you have a copy on your computer so you can reload it again.

Last make sure that you don't have the music player on (even if paused it still uses battery).

I've been lucky and have never had to do a soft nor a hard reset. Additional information can be found in the MR Wiki below..

http://wiki.mobileread.com/wiki/PRS505

Trouble shooting section...

https://wiki.mobileread.com/wiki/PRS505#Trouble_Shooting:

And the see also section for the manual link..

https://wiki.mobileread.com/wiki/PRS505#See_Also

neilmarr · 08-30-2009, 05:44 AM

I've taken your sound advice here and ordered an international AC charger from Amazon. Should arrive in a few days, so I'll report back if it does the trick (or doesn't). Thanks for the generous tips, folks. Neil

neilmarr · 08-31-2009, 05:46 AM

My AC charger just arrived. This is the immediate email I sent to the company's tech support team:

***FedEx just delivered my AC Charger for the Sony Reader PRS-505. Great. I can now plug this charger into the mains anywhere in the world, thanks to all the international adapters you so kindly included. How the heck, though, am I supposed to plug it into the reading unit? There is absolutely no way I can see that this thing can be connected to the 505, although it's advertised as 505-specific and your invoice describes it as a charger for the Sony Reader PRS-505. What you've sent me is very pretty and utterly useless. Please advise ASAP. Neil Marr***

So I'm still stuck with a duff reader. Hoots. Neil

igorsk · 08-31-2009, 06:17 AM

Does it have the round barrel plug? Then use the socket at the bottom of the unit.

neilmarr · 08-31-2009, 06:32 AM

Thanks, Igor, but I'm afraid it doesn't have a plug at all. The cable ends with a 'female' piece. It's designed, not to plug, but to be plugged into. Please excuse my apparent naughtiness. Can't think of another, less sexist, way to put this. There's absolutely no way this thing from Gomadic Corp in the US can possibly do the job it's supposeldy designed for. If it didn't make me chuckle, I'd be bloody irate. I'm on the verge now of trashing my 505 (and this joke charger) and starting over to cut my losses. Cheers. Neil

JSWolf · 08-31-2009, 08:52 AM

Quote:

Originally Posted by neilmarr

Thanks, Igor, but I'm afraid it doesn't have a plug at all. The cable ends with a 'female' piece. It's designed, not to plug, but to be plugged into. Please excuse my apparent naughtiness. Can't think of another, less sexist, way to put this. There's absolutely no way this thing from Gomadic Corp in the US can possibly do the job it's supposeldy designed for. If it didn't make me chuckle, I'd be bloody irate. I'm on the verge now of trashing my 505 (and this joke charger) and starting over to cut my losses. Cheers. Neil

The problem is that you forgot to also order the tip for the 505.

http://www.gomadic.com/tip-29.html

04-02-2009, 01:27 AM	#1
Dapper Amit Junior Member Posts: 4 Karma: 10 Join Date: Nov 2008 Location: Hyderabad, India Device: Sony PRS-505	My PRS-505 doesn't turn off - Help! Hi, Since last week my PRS-505 will not turn off when I use the slider switch. Neither does it go to sleep after 60 minutes as it's supposed to. It just keeps running till the battery gets consumed. All other functions are working and I can even shut down the reader by using the advanced settings. I can then use the slider switch to start the reader so I am guessing it's not a problem with the hardware switch. One other point to note is that while it's turned on it is consuming battery at a very fast rate. A fully charged battery drains out over night even if I am not turning any pages. Any help is greatly appreciated. Thanks, Amit

04-02-2009, 02:10 AM	#3
dordale Wizard Posts: 1,731 Karma: 3472866 Join Date: Apr 2008 Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma	I'd try the reset button as Seabound suggests. Just wanted to add, that even when the screen is "on" your reader shouldn't actually using much power. With e-ink technology, it doesn't take any power to keep the screen on. The reader should only be using power when re-drawing the screen. Sounds like you probably have something else going on. Could the audio player be on in the background? Hopefully the reset will fix your problems. dordale Last edited by dordale; 04-02-2009 at 02:12 AM.

08-26-2009, 02:13 PM	#10
dreams It's about the umbrella Posts: 25,112 Karma: 56250158 Join Date: Jan 2009 Device: Sony 505\| K Fire \| KK 3G+Wi-Fi \| iPhone 3Gs \|Vista 32-bit Hm Prem w/FF	The below is information I've picked up from other troubleshooting threads... First of all, I know that charging with a mains (AC) charger for a FULL charge is the first step. Then, if you have an ebook, pic, or music, on your Reader, make sure you have a copy on your computer so you can reload it again. Last make sure that you don't have the music player on (even if paused it still uses battery). I've been lucky and have never had to do a soft nor a hard reset. Additional information can be found in the MR Wiki below.. http://wiki.mobileread.com/wiki/PRS505 Trouble shooting section... https://wiki.mobileread.com/wiki/PRS505#Trouble_Shooting: And the see also section for the manual link.. https://wiki.mobileread.com/wiki/PRS505#See_Also Last edited by dreams; 08-27-2009 at 01:43 PM. Reason: spelling

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04-02-2009, 01:43 AM	#2
Seabound Steerage Class Posts: 711 Karma: 505995 Join Date: Mar 2008 Location: Pacific Northwest, USA Device: Won't fit here anymore, see sig for a list of liseuses.	Did you try the reset button at the back?

04-02-2009, 02:40 AM	#4
tech_au Oz Bookworm Posts: 516 Karma: 4056 Join Date: Nov 2008 Location: Australia Device: Sony PRS 505,PRS 650	I had this "not turning off" thing happen to me a couple of months ago. Using the reset on the back fixed it for awhile but it happened again a couple of times. I eventually found it was a corrupted file system. I copied the books off, formatted the internal memory using the readers format command and put the books back on. Not had any problems since. You may be able to just do a Windows disk check while it is plugged into the PC instead of the complete format.

04-02-2009, 03:31 AM	#5
Dapper Amit Junior Member Posts: 4 Karma: 10 Join Date: Nov 2008 Location: Hyderabad, India Device: Sony PRS-505	I have tried the reset button already with no improvements. I'll try and format the memory to see if it solves the problem.

04-02-2009, 03:48 AM	#6
Dapper Amit Junior Member Posts: 4 Karma: 10 Join Date: Nov 2008 Location: Hyderabad, India Device: Sony PRS-505	@tech_au Thanks a lot. Formatting internal memory solved the issue

08-25-2009, 10:38 AM	#7
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	I'm having the same problem of not been able to turn the machine off (also the bookmark facility has stopped working). Followed the advice here, but -- after about half an hour -- the screen told me that it was still formatting. I gave up in frustration and tried the off switch and, right enough, the machine appeared to close. Then it automatically re-started ... and I still have the same problem: can't turn off, can't remove or add bookmarks. Any ideas? Cheers. Neil

08-26-2009, 10:51 AM	#9
Atagahi Enthusiast Posts: 28 Karma: 10 Join Date: Jul 2009 Device: sony 505	I have the same problem and I was wondering how long formatting the internal memory takes. Is it suppose to be quick or last hours?

08-30-2009, 05:44 AM	#11
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	I've taken your sound advice here and ordered an international AC charger from Amazon. Should arrive in a few days, so I'll report back if it does the trick (or doesn't). Thanks for the generous tips, folks. Neil

08-31-2009, 05:46 AM	#12
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	My AC charger just arrived. This is the immediate email I sent to the company's tech support team: *FedEx just delivered my AC Charger for the Sony Reader PRS-505. Great. I can now plug this charger into the mains anywhere in the world, thanks to all the international adapters you so kindly included. How the heck, though, am I supposed to plug it into the reading unit? There is absolutely no way I can see that this thing can be connected to the 505, although it's advertised as 505-specific and your invoice describes it as a charger for the Sony Reader PRS-505. What you've sent me is very pretty and utterly useless. Please advise ASAP. Neil Marr* So I'm still stuck with a duff reader. Hoots. Neil

08-31-2009, 06:17 AM	#13
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	Does it have the round barrel plug? Then use the socket at the bottom of the unit.

08-31-2009, 06:32 AM	#14
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Thanks, Igor, but I'm afraid it doesn't have a plug at all. The cable ends with a 'female' piece. It's designed, not to plug, but to be plugged into. Please excuse my apparent naughtiness. Can't think of another, less sexist, way to put this. There's absolutely no way this thing from Gomadic Corp in the US can possibly do the job it's supposeldy designed for. If it didn't make me chuckle, I'd be bloody irate. I'm on the verge now of trashing my 505 (and this joke charger) and starting over to cut my losses. Cheers. Neil

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