Very disapointed in screen quality

GuardianZX9 · 08-13-2007, 02:05 PM

Hello,

New Iliad owner here, I purchased the Iliad after owning 2 Sony readers and I have to say the screen quality is extremly inferior to that of the Sony, the ghosting on my device is horrible, so much that most of the last page read is still there ghosted between the lines of the current page, and the place where the main menu bars are located is always visible, even when off.

I paid a premium for the Iliad and I really expected this unit to perform on par with the pricing.

Is this common with all of the Iliad devices? as I said my Sony readers are excellent and have almost no ghosting at all, it very hard to see any ghosting traces at all on either device.

Do I have any recourse? will IRex replace the device for a better quality unit or am I stuck with this unit?

Thanks
G

templario · 08-13-2007, 03:31 PM

I have had my Iliad since the end of last year and i never had ghosting problems. I suppose you could contact techsupport and send pictures of your fawlty Iliad.

Jose

tribble · 08-13-2007, 04:52 PM

Well, the impression on the iLiad and the Sony screen should be similar. If you have bad ghosting as you describe, there is probably a screen defect.

Contacting iRex techsupport is good advice.
techsupport@irextechnologies.com
And send pictures and your MAC address.

vranghel · 08-13-2007, 08:54 PM

In the beggining (early firmaware releases) the gosting effect was more pronounced. Now it has subsided quite a lot.

HarryT · 08-14-2007, 02:20 AM

No visible ghosting at all on my iLiad. The screen is considerably better than my Sony Reader.

tribble · 08-14-2007, 02:26 AM

Quote:

Originally Posted by HarryT

No visible ghosting at all on my iLiad. The screen is considerably better than my Sony Reader.

This is probably a wearoff effect. After a few weeks, the eink screens loose a bit of contrast. At least in my experience. But you notice it only, when you put a brand new eink screen beside the old one

yokos · 08-15-2007, 07:41 AM

Quote:

Originally Posted by GuardianZX9

Hello,
New Iliad owner here, I purchased the Iliad after owning 2 Sony readers and I have to say the screen quality is extremly inferior to that of the Sony, the ghosting on my device is horrible, so much that most of the last page read is still there ghosted between the lines of the current page, and the place where the main menu bars are located is always visible, even when off.

As said by others: this is not normal. iRex' techniqual support should help you.

GuardianZX9 · 08-15-2007, 08:52 PM

I have the dealer trying to get me a replacement, he is out, hopefully next week. I am otherwise happy with the unit, it is nice to take notes on with the exception of the buttons at the bottom getting in the way, would be nice to invert the screen for taking notes so the buttons dont get pressed.

G

Alexander Turcic · 08-16-2007, 07:10 AM

Quote:

Originally Posted by GuardianZX9

I have the dealer trying to get me a replacement, he is out, hopefully next week. I am otherwise happy with the unit, it is nice to take notes on with the exception of the buttons at the bottom getting in the way, would be nice to invert the screen for taking notes so the buttons dont get pressed.

G

Good luck in getting it replaced! It really sounds like you got a defective unit... last time I compared the two, the iLiad was a clear winner in screen quality compared to the Sony.

HarryT · 08-17-2007, 02:36 AM

Quote:

Originally Posted by Alexander Turcic

Good luck in getting it replaced! It really sounds like you got a defective unit... last time I compared the two, the iLiad was a clear winner in screen quality compared to the Sony.

That's certainly the case with mine. The 16 grey-scales of the iLiad make it a clear winner in terms of being able to show detailed icons, etc. My iLiad screen has absolutely no trace of ghosting, whereas my Sony has faint ghosting.

GuardianZX9 · 09-11-2007, 11:12 PM

So, got a replacement from the dealer and it is even worse than the first, so much for the dealer "checking every unit" that he sells prior to shipping, my unit was never opened and still sealed from the factory.

The second unit was so bad that the menu bars are visable all the time, even after 10+ page turns.

Also the bottom software buttons are also always there.

I can't belive that I am the only one seeing this attributes, one unit I can understand, but 2 in a row.

My Sony was nowhere this bad, I had almost no ghosting at all with either of my 2 PRS-500's.

G

DeGodefroi · 09-12-2007, 11:26 AM

I also have ghosting on my Iliad.
I see the status icons also all the time but faintly.
I await 2.11 and will then see how it goes. Right now I can still read very well.

bojan · 09-12-2007, 04:41 PM

Can you post any images, maybe with the Iliad turned off?
When I got mine, with the Iliad turned off the screen was absolutely white. Now, after three weeks I'm beginning to see some ghosting, but is barely visible.
Also check this thread, you can use the test pdf available there and compare the results.
It looks like you really had a bad luck, with two bad units in a row.

HarryT · 09-12-2007, 10:46 PM

There's something very odd going on. My iLiad, after a couple of months of heavy use, has absolutely no trace of ghosting. Zero.

DeGodefroi · 09-13-2007, 09:43 AM

You see just a pure virgin white/light grey screen when it is off?

08-13-2007, 02:05 PM	#1
GuardianZX9 Member Posts: 17 Karma: 10 Join Date: Jul 2007 Device: Sony Reader x 2	Very disapointed in screen quality Hello, New Iliad owner here, I purchased the Iliad after owning 2 Sony readers and I have to say the screen quality is extremly inferior to that of the Sony, the ghosting on my device is horrible, so much that most of the last page read is still there ghosted between the lines of the current page, and the place where the main menu bars are located is always visible, even when off. I paid a premium for the Iliad and I really expected this unit to perform on par with the pricing. Is this common with all of the Iliad devices? as I said my Sony readers are excellent and have almost no ghosting at all, it very hard to see any ghosting traces at all on either device. Do I have any recourse? will IRex replace the device for a better quality unit or am I stuck with this unit? Thanks G

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08-13-2007, 03:31 PM	#2
templario Connoisseur Posts: 86 Karma: 10 Join Date: Dec 2006 Device: Iliad	I have had my Iliad since the end of last year and i never had ghosting problems. I suppose you could contact techsupport and send pictures of your fawlty Iliad. Jose

08-13-2007, 04:52 PM	#3
tribble iLiad Maniac Posts: 1,382 Karma: 2369 Join Date: Apr 2006 Location: Germany Device: Bookeen Opus (i love that thing) and iPad (what an irony)	Well, the impression on the iLiad and the Sony screen should be similar. If you have bad ghosting as you describe, there is probably a screen defect. Contacting iRex techsupport is good advice. techsupport@irextechnologies.com And send pictures and your MAC address.

08-13-2007, 08:54 PM	#4
vranghel Addict Posts: 285 Karma: 10 Join Date: Apr 2006 Location: Vancouver, Canada Device: Proud Iliad owner	In the beggining (early firmaware releases) the gosting effect was more pronounced. Now it has subsided quite a lot.

08-14-2007, 02:20 AM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	No visible ghosting at all on my iLiad. The screen is considerably better than my Sony Reader.

08-15-2007, 08:52 PM	#8
GuardianZX9 Member Posts: 17 Karma: 10 Join Date: Jul 2007 Device: Sony Reader x 2	I have the dealer trying to get me a replacement, he is out, hopefully next week. I am otherwise happy with the unit, it is nice to take notes on with the exception of the buttons at the bottom getting in the way, would be nice to invert the screen for taking notes so the buttons dont get pressed. G

09-11-2007, 11:12 PM	#11
GuardianZX9 Member Posts: 17 Karma: 10 Join Date: Jul 2007 Device: Sony Reader x 2	So, got a replacement from the dealer and it is even worse than the first, so much for the dealer "checking every unit" that he sells prior to shipping, my unit was never opened and still sealed from the factory. The second unit was so bad that the menu bars are visable all the time, even after 10+ page turns. Also the bottom software buttons are also always there. I can't belive that I am the only one seeing this attributes, one unit I can understand, but 2 in a row. My Sony was nowhere this bad, I had almost no ghosting at all with either of my 2 PRS-500's. G

09-12-2007, 11:26 AM	#12
DeGodefroi Zealot Posts: 131 Karma: 11 Join Date: Jun 2007 Device: Kindle DX Graphite (had Illiad)	I also have ghosting on my Iliad. I see the status icons also all the time but faintly. I await 2.11 and will then see how it goes. Right now I can still read very well.

09-12-2007, 04:41 PM	#13
bojan Enthusiast Posts: 48 Karma: 68 Join Date: Aug 2006 Location: Slovenia Device: iRex iLiad	Can you post any images, maybe with the Iliad turned off? When I got mine, with the Iliad turned off the screen was absolutely white. Now, after three weeks I'm beginning to see some ghosting, but is barely visible. Also check this thread, you can use the test pdf available there and compare the results. It looks like you really had a bad luck, with two bad units in a row.

09-12-2007, 10:46 PM	#14
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	There's something very odd going on. My iLiad, after a couple of months of heavy use, has absolutely no trace of ghosting. Zero.

09-13-2007, 09:43 AM	#15
DeGodefroi Zealot Posts: 131 Karma: 11 Join Date: Jun 2007 Device: Kindle DX Graphite (had Illiad)	You see just a pure virgin white/light grey screen when it is off?

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