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Old 06-28-2011, 01:27 AM   #1
MorganM
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How Quick Are Kobo Service?
I organised for my Kobo WiFi to get sent back and a new one is getting sent out to me apparently

How quick are Kobo on getting replacements out?
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Old 06-28-2011, 07:43 AM   #2
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In the past it has been unbelievably fast--of course it depends on how far it is traveling. Less than a week, for most folks. I have heard 4 days mentioned by many people.

That is for people in US/Canada.
Last edited by taming; 06-28-2011 at 08:02 AM. Reason: geographic reality added in, thanks Peter.
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Old 06-28-2011, 08:00 AM   #3
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Only thing to watch for; MorganM is in Australia.... and we have been seeing other comments from people with slowness (admittedly folks ordering new units from the USA).
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Old 06-28-2011, 08:01 AM   #4
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That darn dust thing now too for you guys.
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Old 06-28-2011, 08:38 AM   #5
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Apparently it left Toronto yesterday. The post in Australia is unbelievably slow lately. I used to get things I ordered from the US within 2 weeks which is good since I live in the sticks. But Australia Post has really lost it's game of late.
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Old 06-28-2011, 06:50 PM   #6
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Quote:
Originally Posted by MorganM View Post
But Australia Post has really lost it's game of late.
Tell me about it. I'm waiting on a package that was sent from Melbourne to Brisbane over a week ago. If it's not here by this afternoon I'm going to have ask them to start an investigation.
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Old 06-28-2011, 06:55 PM   #7
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I bought a very small thing online and it took a week and a half to get to the NT from Adelaide. Yes it was regular post but still you would think a small flat object would skim over the surface and get here quickly!
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