charging issues

mamie_me · 01-18-2008, 03:09 PM

I received a Sony Reader PRS-505 for x-mas. had no problem with it until the other day. i scoured the internet last night and came up empty handed. ok, i plugged it into my computer to charge and a few hours later, i disconnected it. it said starting up.........

and so on for a minute. Then it went to the main menu, except it said there was no battery. so, i thought that there might have been a connection failure when i plugged it in the first time, so i charged it again, only to get the same result. then i found that it might be that the reader didn't have enough battery life to charge using the USB port on my computer. So, i used a wall charger, with the same result. frustrated, i scoured the internet again to find a solution. none. any help?

Patricia · 01-18-2008, 07:43 PM

Try a soft reset.

Roy White · 01-18-2008, 08:58 PM

oops, made a post without completely reading your problem so I edited it since it looks like you cant delete a post you make once its entered.

mamie_me · 01-18-2008, 10:00 PM

i'll try that. thanks for the suggestion.

mamie_me · 01-26-2008, 07:25 PM

ok, i got frustrated and called the number on my warranty sheet that came with my reader. they said that i can either see if it can be replaced by the store, or i can send it in and get it serviced. so, now im going to send it to my father so he can get it exchanged. he lives in California and bought for me for x-mas. i shall update later, when and if that problem is fixed. thnx for the suggestion about resetting it, but unfortunately, that did not work. i still appreciate the effort.

01-18-2008, 03:09 PM	#1
mamie_me Junior Member Posts: 3 Karma: 10 Join Date: Jan 2008 Device: PRS-505	charging issues I received a Sony Reader PRS-505 for x-mas. had no problem with it until the other day. i scoured the internet last night and came up empty handed. ok, i plugged it into my computer to charge and a few hours later, i disconnected it. it said starting up......... and so on for a minute. Then it went to the main menu, except it said there was no battery. so, i thought that there might have been a connection failure when i plugged it in the first time, so i charged it again, only to get the same result. then i found that it might be that the reader didn't have enough battery life to charge using the USB port on my computer. So, i used a wall charger, with the same result. frustrated, i scoured the internet again to find a solution. none. any help?

01-18-2008, 08:58 PM	#3
Roy White Evangelist Posts: 482 Karma: 7696 Join Date: May 2007 Location: Turner, Oregon Device: Sony Reader	oops, made a post without completely reading your problem so I edited it since it looks like you cant delete a post you make once its entered. Last edited by Roy White; 01-18-2008 at 09:00 PM.

01-26-2008, 07:25 PM	#5
mamie_me Junior Member Posts: 3 Karma: 10 Join Date: Jan 2008 Device: PRS-505	update ok, i got frustrated and called the number on my warranty sheet that came with my reader. they said that i can either see if it can be replaced by the store, or i can send it in and get it serviced. so, now im going to send it to my father so he can get it exchanged. he lives in California and bought for me for x-mas. i shall update later, when and if that problem is fixed. thnx for the suggestion about resetting it, but unfortunately, that did not work. i still appreciate the effort.

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01-18-2008, 07:43 PM	#2
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Try a soft reset.

01-18-2008, 10:00 PM	#4
mamie_me Junior Member Posts: 3 Karma: 10 Join Date: Jan 2008 Device: PRS-505	i'll try that. thanks for the suggestion.