Troubleshooting Problem with Home Button

TallMomof2 · 11-17-2011, 04:26 PM

I have the Kindle Touch 3G with Special Offers. The home button doesn't work after I bring it out of hibernation. So far I've been able to get the home button to work if I hold down the power button until the screen is blank and then power back on. This has only worked once. The other times I've had to a hard reset, holding down both the home button and power button for 20-30 seconds and then pressing the power button again. Another time I had to do a factory reset.

The only way I can avoid this problem is to exit out of my book and let the Kindle go to sleep from the home page.

Anyone else have this issue? I plan on calling Amazon but I was curious if anyone else has this problem.

RainingLemur · 11-17-2011, 05:50 PM

I had something similar happen once. But a reboot remedied it for me.

TallMomof2 · 11-17-2011, 09:23 PM

It keeps happening to me. I think I'll call Amazon when I have time.

11-17-2011, 04:26 PM	#1
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Problem with Home Button I have the Kindle Touch 3G with Special Offers. The home button doesn't work after I bring it out of hibernation. So far I've been able to get the home button to work if I hold down the power button until the screen is blank and then power back on. This has only worked once. The other times I've had to a hard reset, holding down both the home button and power button for 20-30 seconds and then pressing the power button again. Another time I had to do a factory reset. The only way I can avoid this problem is to exit out of my book and let the Kindle go to sleep from the home page. Anyone else have this issue? I plan on calling Amazon but I was curious if anyone else has this problem.

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11-17-2011, 05:50 PM	#2
RainingLemur Spork Connoisseur Posts: 2,355 Karma: 16780603 Join Date: Mar 2011 Device: Nook Color	I had something similar happen once. But a reboot remedied it for me.

11-17-2011, 09:23 PM	#3
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	It keeps happening to me. I think I'll call Amazon when I have time.

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