How do I change my email address

Bronwyn · 03-29-2011, 11:49 AM

Hi all,,
It is necessary for me to change my email address. Where do I start and in what order ?
1: Factory reset
2: Kobo account
3: A & R (Aust) account
4: ADE
5: Local library ( Yarra/Plenty)
Have I missed anything ? Thanks in advance

taming · 03-29-2011, 05:32 PM

Leave the ADE account alone--continue using the old address. If you have two different email addresses associated with the content on one device, you will have "locked content" on one or the other. When you purchase an ADE DRM encrypted book, your email address becomes part of the encryption itself. And although you can use up to 5 devices, you can have only one ADE encryption scheme per device.

Been there, done that--so this is not theoretical to me, LOL.

ltr · 03-29-2011, 06:30 PM

I changed my email address after I had purchased a few books, and with respect to ADE I just de-authorized it and then re-authorized it and all seemed to work OK with books I had before the change. I did the eReader first by using the factory reset, and also my KOBO account.

If I remember right I had to de-authorize both the ADE program and the eReader registration to the ADE program.
CRTL + SHIFT + D = deauthorize computer and CRTL + SHIFT + E = deauthorize reader (while connected).

taming · 03-30-2011, 12:32 AM

You were lucky then, ltr, because Adobe even warns about this in their own material when you go to make the email address change. I purchased books from Kobo using my single account and two different ADE accounts. Kobo staff had to "fix" things on their end so that all of the books I had purchased were linked to the same ADE. This was because the ACSM's for the book were attached in different ways depending on the account email address.

See: http://forums.adobe.com/message/2672054

Anthem · 04-02-2011, 12:38 PM

For future reference, ten years from now, if you change email addresses, will that be a catastrophically bad idea?

taming · 04-03-2011, 04:57 AM

Since you don't actually need to get Adobe mail at that address, you can just leave it the same forever, I suppose. Hopefully, they will sort this out so it is not an issue at some point. It seems to be one now. You would think that changing your email address would not be the same as having two separate accounts, wouldn't you?

Anthem · 04-04-2011, 03:42 PM

Quote:

Originally Posted by taming

You would think that changing your email address would not be the same as having two separate accounts, wouldn't you?

So true.

03-29-2011, 11:49 AM	#1
Bronwyn Member Posts: 13 Karma: 4212 Join Date: Aug 2010 Location: Geelong, Victoria, Australia Device: Kobo	How do I change my email address Hi all,, It is necessary for me to change my email address. Where do I start and in what order ? 1: Factory reset 2: Kobo account 3: A & R (Aust) account 4: ADE 5: Local library ( Yarra/Plenty) Have I missed anything ? Thanks in advance

03-29-2011, 06:30 PM	#3
ltr Addict Posts: 399 Karma: 104628 Join Date: Oct 2010 Location: Canada Device: Kindle PW-2	I changed my email address after I had purchased a few books, and with respect to ADE I just de-authorized it and then re-authorized it and all seemed to work OK with books I had before the change. I did the eReader first by using the factory reset, and also my KOBO account. If I remember right I had to de-authorize both the ADE program and the eReader registration to the ADE program. CRTL + SHIFT + D = deauthorize computer and CRTL + SHIFT + E = deauthorize reader (while connected). Last edited by ltr; 03-29-2011 at 06:33 PM.

03-30-2011, 12:32 AM	#4
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	You were lucky then, ltr, because Adobe even warns about this in their own material when you go to make the email address change. I purchased books from Kobo using my single account and two different ADE accounts. Kobo staff had to "fix" things on their end so that all of the books I had purchased were linked to the same ADE. This was because the ACSM's for the book were attached in different ways depending on the account email address. See: http://forums.adobe.com/message/2672054 Last edited by taming; 03-30-2011 at 12:39 AM.

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03-29-2011, 05:32 PM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Leave the ADE account alone--continue using the old address. If you have two different email addresses associated with the content on one device, you will have "locked content" on one or the other. When you purchase an ADE DRM encrypted book, your email address becomes part of the encryption itself. And although you can use up to 5 devices, you can have only one ADE encryption scheme per device. Been there, done that--so this is not theoretical to me, LOL.

04-02-2011, 12:38 PM	#5
Anthem Guru Posts: 704 Karma: 1622328 Join Date: Dec 2010 Location: USA Device: Kindle Oasis, OnePlus Nord	For future reference, ten years from now, if you change email addresses, will that be a catastrophically bad idea?

04-03-2011, 04:57 AM	#6
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Since you don't actually need to get Adobe mail at that address, you can just leave it the same forever, I suppose. Hopefully, they will sort this out so it is not an issue at some point. It seems to be one now. You would think that changing your email address would not be the same as having two separate accounts, wouldn't you?

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